Primera Hotel

Really nice hotel with great rooms and nice balcony views of Bugibba. Close to Bugibba square and beach, food around and easy to catch a Bolt cab from

They informed us upon check in that the room we’d be staying in is on a newly developed floor, but in no way was our room ready to host guests. It really felt like the interior of the room was there “just for show”. The wifi signal wouldn’t reach the 6th floor. There was a TV opposite the beds which was nice, but it couldn’t connect to the wifi. The beds, were actually camp beds, and their legs were bent, making me feel like it would snap any turn I make. We had a telephone in the room that wasn’t working. After having maintenance fix it through reception, it would still not connect to the reception. Our only choice was to head downstairs every time in case we needed something. The Air conditioner, which would not air condition at all, was actually a ventilation system! It was SUPER loud, and would turn on and off on it’s own every minute, waking us up in the middle of the night with its loud noise. There was a panel for it by the bed’s side, that would show temperature, fan speed etc, but wouldn’t change anything if we tampered with it, as the air was coming straight from the outside to the inside of the room, the panel was there just for show. There was almost no water coming through in the bathroom, forcing us to take 25mins each only to wash ourselves. The plumbing system was also clogged, eventually spilling water outside of the bathroom.. terrible. Even though it was spacious and a very nice looking room, only the small fridge and hair dryer were working properly. If you want to weigh your bags before your flight, be prepared to pay €1 for each bag you weigh, which is ridiculous. We didn’t complain though aside all this, as the staff of the hotel really do a great job of being the heart of it! Big thanks to the housekeeping, for changing our towels and tidying up our room every day. Big thanks also to the Ukrainian blonde lady, which would give us directions every time we asked with a big smile. And especially, big thanks to the big Serbian man that would take care of the night shifts. I regret not taking his name, but a note to the hotel’s management, don’t let that man go, he really does want to change the place for the better of its guests! The only reason I didn’t demand a room change, is because the staff was so understanding with us, and I really didn’t want to bother them! Kudos staff!

Hotel is centrally situated, close to the beach, restaurants and shops. Reception is very helpful, as is all the staff. Rooms are very clean and done on a daily basis, showers lack a shelf were one can put shamp etc. Restaurant is quite small. We were on full board basis, b/fast is good with a good selection of items; lunch and dinner are good as well. Overall I recomend the hotel as very good value for money.

Apart from the staff - very good and helpful, The overall experience is below average. The room and the furniture is old and dated. Nothing like what you see in the pictures.

Great hotel... don't listen to the bad reviews, go see and make your own mind up. Me and my partner stay here everytime we visit malta. Great location and close to the sea and square. Rooms are clean and staff are great. Never had any issues. Standard 3 star hotel but its lovley.

Great hotel ,very helpfull friendly staff