Top 5-Star Hotels in Bukit Tinggi

We booked 2 rooms and stayed here for a night with our family. Overall was okay, the front office staffs were very nice and friendly, the checked in process is basically flawless. The F&B staff were really friendly especially those staffs at the pool area. We enjoyed our stay but the room I stayed in has no items at the mini bar, I called the room service a few times to asked for the items but they just simply sent me a few items despite I was only asking for tea bags. Also the cups was not washed at all, coffee stained was still on the cups, i have to wash it with boiling waster and i can see the water turned brown after I poured it into the cups. Another thing is We asked for an extra bed, but no extra amenities (toothbrush and others) was provided, again I need to call the to provide it. Overall the stay was okay. I think the housekeeping department really need to pay more attention to details and not to mentioned the person who picked up my call when i asked for extra amenities and tea bags was rather unfriendly.

It's a great destination for a short trip, but be sure to secure the balcony and windows to prevent monkeys from entering to search for food. Unfortunately, our snacks were stolen by monkeys because we only closed the balcony without locking it, allowing the monkeys to push the door open and access our room.

suitable for staying while bringing the family.. the area is quite quiet.. the price is reasonable