Hotels Near Busan Customs Museum in Busan

My 80 yo father and I had a good stay at the Ramada. The proximity to Busan train station was a plus, as was the Starbucks and Dunkin Doughnuts on either side of the hotel entrance. The cost of the rooms is quite nominal which is evident in the cheap grade of cotton towels they provide. They do not have wash clothes or provide bathroom amenities, but they have a vending machine in lobby to purchase said items. They also have coin laundry, which we used with no problem. The room was clean with the exception of the blinds that close off the bathroom from the bedroom, it was dusty. The bathroom was tiny but satisfactory. The hotel has a great rooftop view with a pool. Chinatown is right across the street but we did not explore it due to the long hours of tours we were doing. Not a bad stay for the cost.

The hotel should be newly opened, and all facilities are new and smart. It is very close to Jagalchi subway station, and the downstairs is also very lively and has a lot of food. It can be a bit noisy at night, but with the windows closed you can barely hear the noise. The family room type perfectly solves the problem of my dad snoring while sleeping. But because of this, the smell of some furniture still lingered in the corridor and room of the room I stayed in. People who have recently stayed and are sensitive to smells need to be careful! However, the hotel's service staff are very considerate and have been actively handling any problems. Coordination, thank you very much.

Super spacious! With a queen bed and 2 single beds with still have ample space for sofa and table and lotsa spaces to open our 4 luggages. Surprised by the super huge bathtub! Too bad we were only there for 2 nights. Not much chance to use. A few min walk away from metro. And the metro is only one stop away from Busan KTX. Convenience store is at opposite street. Bus stop is outside too. Will definitely come back again!

Very good room and location. Not too far from Busan station and port, so it’s very convenient when traveling. The only downside is that the kettle wasn’t working, but they quickly replaced which was good. I will come back when I’m in Busan again.

My family and I stayed at the hotel from 26 Dec to 28 Dec 2023 and upon checkout, the staff insisted that they had issues reversing my 200 000 krw deposit because I didn't use the same card. This is strange and confusing because I only used one credit card the whole time in Korea. I also used the same card to pay for the hotel booking upon check in. We stayed in other Lotte Hotels in Korea and compared to those hotels, our experience at Lotte Hotel Busan was not the best. During check-in, i had several questions for the staff assisting us but she told us curtly that she will explain this later. Perhaps it was a language issue but definitely rubbed me the wrong way. During our time using the pool, different lifeguards asked me on two separate occasions if my family had registered to use the pool -- we paid for the pool usage and received wristbands. They also hovered around my family quite a bit - prolly cos my husband's arm tattoo was showing under his shirt and my kids are rather loud (they are 3 and 6 fyi). We were also told by the staff to keep our 3 year old quiet. We understand that compared to perhaps other Korean children, our child can be quite loud. We tried our best to keep him quiet but he is just 3 and simply excited to be there and it was not so nice to feel like we were being watched all the time for our child.

Location is the best point here! It’s really close to Seomyeon station exit 12 and this exit has a lift as well. Convenience store (emart) on the ground floor. Laundry machine and laundry rack available inside the room/studio, but no detergent provided (you can go to daiso and get a small pack for 1000 won) The washroom was a lot smaller than expected.. not the best design. The sink is outside of the washroom, so it is a bit inconvenient. Sink water was super slow to drain… and I was only provided 1.5 half roll of toilet paper for 3 nights.. Iuckily daiso sold them in rolls. Cleanliness.. just okay and could improve. Lots of small specs on the bedsheets and top cover had a light stain.

The hotel location is very convenient since it’s near the subway station, but the facility just so so, not that comfy for us..

I recently stayed at a hotel and I must say that my experience was quite good! The facilities were excellent and I thoroughly enjoyed my stay. The room was spacious and clean, and the bed was very comfortable. I particularly liked the fact that the hotel provided high-quality toiletries and towels. The air conditioning worked perfectly, which was a big relief in the hot weather. The hotel's facilities were also top-notch. The gym was well-equipped and had a variety of machines and weights to choose from. The swimming pool was also fantastic, with crystal-clear water and a beautiful view of the city skyline.

Thankful for the complimentary water! The soap and shampoo was also good. They do not provide complimentary toothbrush and toothpaste so can bring your own.

This will be my second stay. Open the curtain and go to the veranda ... From the front, you can see the sea and beach of Haeundae, the high-rise buildings along the coast 🏙️, and the bridge of Guangan-ri 🌉 in the back at once. I woke up every morning and was impressed that the sea was waiting for me like this, and I can see that I was healed by the beautiful seaside and the sea breeze😃🫶✨Thank you very much♪