D.OV Haeundae Hotel Reviews

The lobby is located on the second floor. The facilities are very clean and modern, and the location is ideal. No particular nice view as the building is surrounded by large residential/hotel buildings. Towels, shower gel+shampoo and hair dryer are supplied, but the rest is as option : slippers, toothbrush etc... need to be purchased. The room is like an officetel, with a kitchen but neither the induction plate nor the washing machine can be used for short-term stay. There is no water bottles in the rooms, but there is a nice water filter machine in the kitchen.

Arrived at the hotel at 2:35pm, the receptionist asked us to pay 10k won for early check in. We refused since it’s only 25mins to 3pm but at the end the receptionist let us check in without paying extra fee. Location is good, many restaurants nearby, eMart, GS25 and Olive Young are within walking distance. Room is spacious but disappointed with no exterior view. Stayed for 2 nights but they did not refill the bottle water on the second day. Washing machine and cooking stove in the room are not allowed to use. No wifi provided. Free coffee voucher is given but limited to americano or tea only. Toiletries is provided, love their shampoo scent. Check out at 11am and free luggage storage available at the lobby.

The location is great , just beside the emart. Near to the haeundae station, a short walking distance. But the entrance is not very easy to find. The ocean view from the room is beautiful. The room space is big and the environment is very quiet , we can rest well. Just troublesome to put rubbish inside the plastic bag instead of dustbin. If there is a blind in the kitchen , will be great. It is very bright when after the sunrise. We had complimentary coffee and a free mini essential oil.

Honestly cannot complain for the price. Great experience.

The location is excellent and the room is very clean. The hotel will send you room information on the same day. You can check in by yourself, or you can go directly to the 34th floor of the top floor to check in with the front desk staff, and then confirm the room floor. The room number information will be released at 13:00 on the day of check-in. I received the e-mail around 00:00, and further information such as luggage storage time and room wifi password were not received until around 18:20 that day. This requires special attention, so if you arrive very early, please pay attention to their luggage storage. It was only available after 10:00 in the morning The first floor is emart24. Enter through the door on the right side of the store, walk along the wood grain wall to the elevator and go upstairs (because the name of the reservation is different, I was suspicious and walked in and out many times. Thank you to the security guard for your help and guidance) Because there are two layers of windows, the external sound insulation effect is good, but the sound of walking upstairs is very obvious. I didn't sleep well on the first night because of it. I was woken up by the sound early in the morning. Light sleepers should be careful But the overall space of the room is very satisfactory. The water pressure in the bath is strong enough and it is very hot. There is also floor heating in the room.

Apart from anything else, this hotel has a really good location, right in Haeundae, with a snack bar downstairs, and is less than 10 minutes' walk from the beach. However! When checking in, be sure to pay attention to your email/Ctrip Butler message to check your room number and password. This hotel is now self-service, with no front desk and no staff! ! It's hard to contact the hotel staff! ! ! The wind force of the hair dryer in the room is not as strong as the wind outside...

It was nice and clean, but there was only one elevator, so I waited more than 30 minutes when I checked out. It was on the 28th floor, so I couldn't go up the stairs, which was a problem. The room was clean.

The room we were assigned by email was not cleaned up when we arrived at night. It was dirty and messy. We didn’t know where to find the staff. No one answered the phone… Later we contacted Ctrip customer service and it was solved. The hotel lobby was under renovation so there was no front desk and we didn’t know where the service staff was (I later found out that the hotel staff was in room 405 when I checked out and stored my bag) The location is quite good

Very close to the MRT station. The room is clean. The 2 large suitcases can be fully opened. Eating and shopping nearby are convenient. I put towels, mineral water and garbage bags into large paper bags every day and hang them on the door handle. I feel that I will not be disturbed.

The hotel is spacious and comfortable, and the price-performance ratio is very high. It is also very close to Haeundae Beach, just a few minutes' walk away. There are many options for eating nearby, and most of them are open until early in the morning. The transportation is very convenient, very close to the subway station, only 3-5 minutes walk.

An email notification was sent on the morning of check-in: "The lobby is being renovated and requires self-service check-in. Luggage can be stored on the second floor. Relevant check-in information will be sent between 14:30-15:00." When I arrived at the scene, I found that there were only private offices and no place to store luggage. No one was there when I rang the bell at 405 in the temporary office. However, there was a self-service laundry + lockers downstairs in the building. The self-check-in information was sent at 15:00, and the process of arriving at the room was smooth. The interior of the room is the same as the picture, one bedroom, one bathroom and one living room (simple kitchenette), hairdryer, towels behind the mirror (mirror moves left/right) There is no access control, so you can avoid the crowds and take the elevator without waiting too long.

Average hygiene It's hard to find your own room without a front desk Sound insulation is very good The water dispenser in the room is great

At the hotel's 11 o'clock check-out time, there were a lot of elevator users, so I waited in front for 40 minutes. Also, the parking lot is mechanical, so I waited for over 20 minutes for the check-out line.. I think the hotel needs to come up with a plan for when there are a lot of people at check-out time. Most people also complained, so I think there needs to be improvement.

When I first arrived at the hotel, I didn’t know how to enter the hotel entrance. When I entered, there was no one in the lobby. It was freezing outside for two or three hours in the winter and I couldn’t find anyone! I booked this room for 5 consecutive nights and then I wanted to extend my stay on the platform without moving my luggage. The front desk told you that I'm sorry because you are extending your stay, so you need to check out at 11 o'clock and check in at 3 pm. If you don't move your luggage, you have to pay extra cash. Checking out of this hotel must be on time or early! No more than a few minutes will be charged as an hour! 11:06 Check out. The front desk said that your time exceeds the check out time, so... you will be charged 10,000 yuan at home! ! By the way, I stayed for five days without any room service or cleaning. The toilet paper in the toilet was not replenished. I went to the front desk and asked for it. They had a very bad attitude and gave you a roll. After staying for five days, you could only go to the front desk and get one roll every day. The front desk spoke in English. The price is extremely bad. I advise you to choose other hotels around. They are much better than here. Even if they are cheaper, the service is better than them. I sincerely recommend choosing carefully.