busan the Firenze

busan the Firenze Reviews

busan the Firenze

bujeon-dong gayadaeru 747-15, busanjin-go, Busanjin-gu, Busan, 47258, South KoreaView Hotel Details
busan the Firenze
busan the Firenzebusan the Firenzebusan the Firenze
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busan the Firenze Guest Reviews

2.6/5
10 review
Verified reviews
Location3.5
Amenities2.4
Service2.3
Cleanliness2.2
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Negative reviews(2)
Emerson
Queen Room
Stayed in Mar 2024
Travel with friends
6 review
1.5/5
Posted on Mar 18, 2024
Do NOT stay here! When we first opened the door, we were shocked by the amount of long, black hair on the floor. It covered the floors, bed sheets, bathroom, shower drain, kitchen, and cabinets. Additionally, the bed had little to no sheets (which had a funky smell). The pillow cases and small towels seemed to be dirty as well. After inspecting the room, we didn't want to touch any of the surfaces; the bathroom also housed some mold. The provided products (e.g., shampoo, etc.) were extremely watered down to the point where they could not longer be used. The owner did not respond to any of our messages. Do not make the mistake of staying here. With this in mind, the apartment was centrally located, and we enjoyed Busan (not this accommodation).
Response from Property: I'm really sorry that I couldn't give you a good experience. The hotel itself is unmanaged and requires a password to check in. It responds to you many times with calls and messages, showing that you do not have a phone number to receive, so normal communication is not possible. The hotel itself has favorable prices and no profit. If you want to enjoy 5-star treatment, it is impossible. I hope you can understand. We apologize again for the hair problem and will definitely urge health inspections. Hope you have fun in Busan.
Anonymous User
Queen Room
Stayed in Oct 2023
Solo travelers
2 review
3.2/5
Posted on Oct 14, 2023
The location was great, I could walk to the station and the market. But . . . On the day of check-in, the room number and check-in number were sent to me via SNS.The room number was written in alphabetical letters, perhaps garbled, and I sent a reply to SNS, but no reply was received and I called, but it didn't connect. I contacted Trip.com and was able to get the correct number. This apart was automatic lock apartment. The owner only gave me the numbers, but no information on how to open the door. I didn't know how to open an apartment in Korea. I called Trip.com again and after consulting with them, I was finally able to get into the room. I stayed for 3 nights, on the second night. the toilet stopped flushing. I tried calling the owner many times but couldn't get through. Even when I sent a message on SNS in Korean, there was no response.I called Trip.com again and they asked the owner to fix the room. If you know how to enter an automatic lock apartment in Korea and don't have any trouble, I think it's a good apartment with a convenient location and a low price. As long as nothing goes wrong.
Response from Property: First of all, thank you for choosing to stay at Unmanned TEL! Our aim is to provide customers with the best service! Please check the hotel information carefully before checking in! Before checking in, you must contact the hotel or Ctrip to obtain the check-in password! There is a hotel contact number on it. If you have any questions, we will help you as soon as possible! Thank you for your review. Hope this helps friends who like to travel! Once again, unmanned TEL allows you to be free and unrestrained.
Guest User
Standard City View Double Room
Stayed in Nov 2023
Solo travelers
1 review
2.0/5
Posted on Nov 6, 2023
There is no trash can, mirror, table, etc. in the room. Towels, soap, toothbrushes, toothpaste, and plastic bottles. There was water and a refrigerator. Anyway, it was dirty and disgusting.
Original TextTranslated by Google
Response from Property: Our B&B must be cleaned after every guest, the products used are disposable and hygiene is guaranteed. I don’t know how clean you are to say such a thing,
Anonymous User
Standard City View Double Room
Stayed in Aug 2023
Solo travelers
1 review
3.5/5
Posted on Aug 29, 2023
Fully equipped bachelor suite with self-access via code lock. The equipment includes a washing machine, refrigerator, gas stove, air conditioner, and hot water kettle. However, the toilet sink is leaking, the water heater does not work, and the TV has a broken corner and cannot display properly. I discovered that there were problems with the above equipment a little late, and I was too lazy to respond to the owner. The owner is actually very proactive and sincere in dealing with problems, if you can speak Chinese. The biggest environmental problem is unlikely to be solved. For example, the bedding and room have an old musty or sweat smell as soon as you enter the door. Just like the smell of a college boys' dormitory, it is difficult to dissipate. I personally would not dare to use the bedding here. , coupled with the smell of garbage, tobacco, alcohol, and mold in the entire neighborhood, people with a sensitive sense of smell may not be able to live with peace of mind. Although there are windows and balconies, there is almost no sunlight in the building next door, so you can imagine where the musty smell comes from. In addition, an unknown middle-aged woman invaded my room while I was sleeping on the first day and knocked on the door to wake me up. Because she didn’t think there was any harm and left immediately when she saw me. I didn’t know why. I guessed it was a neighbor or the building manager. Kind reminders like that. The location is very close to Seomyeon Station and Bujeon, which is very convenient. Basically, I got a feel for the single suites in Korea. I think they are on the same level as the old small suites rented out to most young people living alone in Taipei. If I live here with such expectations, there shouldn't be any difference. Staying in a double bed room for the price of a bed in a youth hostel, overall the accommodation quality is worthy of the price.
Original TextTranslated by Google
Response from Property: Thank you for your patronage. We will deal with your feedback in a timely manner. Thank you.
Guest User
Standard City View Double Room
Stayed in Sep 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Very good, but it is recommended to bring your own sheets
Original TextTranslated by Google
Response from Property: Thank you for your patronage and support! It is recommended that families traveling independently should rent a house on a daily basis. Compared with a hotel, it has a separate kitchen, water heater, washing machine, refrigerator, and microwave. . . You'll feel like home! You can do whatever you want here, and the transportation is very convenient! Friends who come to Busan, welcome to choose Seomyeon B&B!
Guest User
Standard City View Double Room
Stayed in Dec 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 8, 2023
It's friendly, has good facilities, and is clean. There's no noise, which is nice.
Original TextTranslated by Google
Response from Property: Keep forging ahead
Primanda
Standard City View Double Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 18, 2023
solid
Original TextTranslated by Google
Response from Property: Thank you for your review and affirmation. We will continue to work hard to provide better service and look forward to your next visit. I wish you a happy trip to Busan!
Guest User
Standard City View Double Room
Stayed in Aug 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 2, 2023
It was extended one day longer than originally planned. What else do I need to say?
Original TextTranslated by Google
Response from Property: Thank you for your praise. We will repay our customers with better services. Thank you again for your business and wish you good luck in your work! Health and happiness!
jencheng
Queen Room
Stayed in Sep 2023
Business travelers
5 review
3.5/5
Posted on Dec 1, 2023
A great place to get some peace and quiet in the hustle and bustle
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Response from Property: 😊