YTT Hotel Reviews

Please be aware of YTT Hotel Nampo's "Free Cancellation/Change" policy! I made a reservation early from August for my stay in October. After that, in September, when I said, "I want to cancel the last night for one night," they didn't refund the first night's fee, but raised the price per night at the time of the first reservation without permission, making a total reservation. I have offered the same amount. Moreover, in the exchanged e-mail, the content was written, "If you want to cancel, go ahead. If you complain about the reservation site, go ahead. Don't contact me anymore." I made a reservation through a famous reservation site, but no matter how many times I contacted that agency, there was no response. At that time, a large-scale event was being held in Busan. (I booked early in anticipation of that) I think the reason why the price per night was not displayed on the original booking confirmation was that they intended to adjust it later. Below is a clear description. Reservation details for August ●Total ¥38587 for 4 nights ↓ Recent details ●3 nights after cancellation ¥38587 As a special benefit, the 4th night is “free”! ? There was no such "privilege" on the original booking statement. However, when I went back and displayed the price from the reservation email in August, Nantes! It has been rewritten to this latest price display! I was surprised! What's more, they are changing without any contact to me! Of course, I printed out the first reservation just in case, so I will discuss it with the service desk of the card company. I have nothing else to discuss. Everyone, please be sure to print out and keep the reservation form with details for each night! I have lost faith in hotels and booking sites. I have nothing but anger. It's a shame because the reviews were good.