Hotels in Busan

"The hotel has a very pleasant atmosphere, and the service was excellent. As we arrived before check-in, they stored our luggage and kindly delivered it to our room later. Staff are available who speak Korean, English, and Japanese. The only slight drawback is the absence of Chinese-speaking staff."

"The service was exceptional. The staff all spoke English and were easy to talk with. They weren’t rude at all and were approachable, especially Edgar. The facility was alright. The restroom had squeezable bottles of Shampoo, Conditioner, and Body Wash. It also had a hair dryer, toilet paper, and towels - which was replenished daily. The toilet was all tech’d out with a bidet. The room was fair for two people with a full sized bed. It had the standard TV, closet with robes, slippers, safe, etc… and the view… was the icing on the cake! If you have a chance to request for rooms facing Busan Station Square, do it (i.e. 901-910). The hotel also had a Starbucks, 24-hour convenient store, 24-hour coin laundry, fitness center, Dunkin Donuts, restaurants on the top floor and lobby floor. The location was convenient. Busan Station is central to all other stations. You don’t have to walk far to go anywhere. The taxi service is literally right in front of the hotel. Just walk outside with your luggage and line up where the Taxis are parked. If your schedule permits, book a tour through Klook. The meet up location is right in front of the hotel. I would definitely book this hotel again."

"We stayed in this hotel for 6 nights recently and it was a really beautiful location. It's directly across from Gwangali beach, which meant that waking up every morning we could hear the ocean and from our terrace we had a great half-view of the beach. The amenities provided were towels, hair dryer, hair straightener, soap, shampoo, and conditioner. The room was a little small but it was very comfortable. It felt a little more like an airbnb than a hotel, as it had a kitchenette and washing machine. The tv had netflix and youtube premium as well, so overall the experience of staying here was positive! The only negative thing is that there is no front desk and there isn't a direct way to speak to staff if you need something. Additionally, theres's only 2 elevators and they get crowded very easily, as the building has 20 floors."

"Reception staff were not friendly and helpful. Room was big and clean, and housekeeping staff were polite. Take note that early Nov in autumn they will disable the aircon and only provide heating so the room remains permanently at 28 degrees - belatedly realised there were other reviewers who warned about this. Staff will advise you to open the window if you feel stuffy and hot. However, this means noise from traffic and the baseball batting cage located next to the hotel. But I guess noise is better than getting a heatstroke. Pretty close walk to haeundae station, and convenient to have a convenience store downstairs and McDonald’s across the road."

"My second time staying here since my first visit to Busan in Dec 2024. The service, cleanliness and privacy level remain very good. I enjoyed the daily breakfast. Despite staying for 6 nights, I never felt bored over the breakfast choices served; contrary, I felt spoilt with choices. There are 2 washing machines, 2 laundry dryers, 1 microwave oven, 1 water dispenser at the lobby. I don’t even need to boil water in my room to make a cup of hot tea. The hotel also provide cleaning oil, cleanser, toner and lotion for daily use. Fresh towels are provided daily though housekeeping is done only after certain number days of stay. The only issue we had was the twin room is a little too small. We have difficulty finding space to put our two luggage without blocking the walking path in the room. I’m ok with the toilet space but my friend felt it’s cramp. The location is definitely good, with bus-stops and metro nearby, it’s just a stone throw away to the hotel. There are convenient stores, Starbucks, Olive Young and eateries around the hotel, very convenient to get anything you want. The hop-on-hop-off city bus starts right in front of the hotel. Also, I love one of the eateries at the back street there which serves tasty noodles at reasonable price. Overall, I’m happy staying here despite a little more pricey than other hotels."

"This place absolutely exceeded my expectations. I've stayed here twice myself and have even recommended it to friends. It's incredibly convenient, with an absolutely perfect location providing easy access to buses, subways, the beach, shopping, and, most crucially, amazing food."

"Stayed at Arban hotel for 4 nights, was allocated the room on floor 11 and had a good and restful night sleep. Things I like - one king sized bed and one single bed. Good for my mum and myself. - I love the LG steaming cabinet(ideal for those who are there for a longer period). - near to many eateries/restaurants. Things I didn’t like - there is no door for the toilet, really strange. Was given the option of hanging up a shower curtain (however staff will expect you to retrieve it from the front desk and expect you to hang up on your own). I guess this is what to expect from a 3 star hotel. - front desk staff are not very helpful and lukewarm attitude. (I ask them about luggage delivery and staff just handed a sign and ask my to check it out myself). Couldn’t ask too many questions as he didn’t seem happy to help. - only small bar soap is provided, no toothbrush/toothpaste. There was even a used shower cap hanging in our toilet when we checked in. -didn’t like the recycled room slippers provided. (Didn’t feel hygienic). - there was a music festival happening outside the hotel on the day I was checking out and taxi couldn’t stop outside the hotel. - no proper hotel lobby"

"Beachfront prime location, clean and spacious. The only minor drawback is the shower room didn’t have any separation wall from toilet. The water will flow to basin area which can be slippery and messy. Overall an enjoyable stay. Will come back again!"

"The location was incredibly convenient; you could spot the hotel right after exiting the subway. It was also just about a 10-minute walk to Haeundae Beach. However, the only downside was a mirror positioned right next to the toilet. The front desk explained that it was for a maintenance access panel. Later, the hotel staff kindly brought some cardboard to cover it up."

"We arrived early, but the hotel has no proper drop-off area. The entrance leads inside the building, and the lobby is on the 3rd floor, which was inconvenient. The front desk staff were unwelcoming and seemed annoyed from the moment we arrived. Early check-in wasn’t possible, though we could store our luggage. When we checked in, another staff member helped us but again showed zero expression and little interest. The room was small but clean and looked new. Only reusable slippers were provided, which felt unhygienic. The balcony had a partial ocean view, blocked by nearby tall buildings. The hotel’s location is convenient, with shops, eateries, the beach, and a train station all within walking distance. However, the lack of breakfast was disappointing for a hotel of this standard. When we requested help to book a jumbo taxi, the staff acted as if it was a major inconvenience, making the experience very unpleasant. I wonder what the mindset of the receptionist staff is — if you do not want to serve customers from all over the world, then stop working there; if you do, please do your job properly. In short, this hotel is only worth considering if location is your top priority. Otherwise, the poor service and basic amenities make it hard to recommend."