Hotel Gray

Hotel Gray Reviews

Hotel Gray

3-2 Jungang-daero 286beon-gil, 초량, Dong-gu, Busan, 48730, South KoreaView Hotel Details
Hotel Gray
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1 night

Hotel Gray Guest Reviews

4.4/5
Very Good
42 review
Verified reviews
Location4.3
Amenities4.3
Service4.6
Cleanliness4.3
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All reviews(42)
Positive reviews(40)
Reviews with photos/video(8)
Awesome stay(13)
Clean and tidy(9)
Convenient location(9)
Friendly owner(7)
Easy to get around(6)
Great value for money(5)
Great location(4)
Negative reviews(2)
Guest User
Standard Double Room
Stayed in Apr 2024
Solo travelers
3 review
4.5/5
Great
Posted on Apr 11, 2024
Next block clinic is having renovation during the weekday so we can hear the drilling sound. Otherwise all is clean and good.
Response from Property: Hello, this is Hotel Grey. Thank you for using our hotel. Please understand that there was a noise caused by the hospital construction. Thank you.
Leeann Renee
Standard Double Room
Stayed in Jul 2024
Couples
2 review
4.5/5
Great
Posted on Aug 2, 2024
Very Clean and nice hotel! Mattresses are very hard. There was a Pub we went to right around the corner that was delicious
Response from Property: Thank you for using us.
Pui Hei
Standard Double Room
Stayed in Jun 2023
Solo travelers
16 review
3.7/5
Posted on Aug 6, 2023
The location is great as it is just a few minutes walk to the subway station. The room is fine but the amenities are dusty.
Response from Property: Hello, thank you for using our hotel. We apologize for the inconvenience. If you tell us the dust part, we will do our best. We ask for your understanding.
HN
Standard Double Room
Stayed in May 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jun 6, 2024
location was good
Response from Property: Thank you
Guest User
Standard Double Room
Stayed in May 2022
Travel with friends
2 review
2.7/5
Posted on May 8, 2022
My friend arrived and checked in well but when I arrived at 1am the man at check in gave disgusting service. I was the payer and my details were on the system, I also provided my ID and confirmation voucher. The man said he doesn’t know me and asked where was my friend. She was down town enjoying Busan and had to ride all the way back to the hotel to give me the one room card that they have. All he kept saying was unbelievable, unbelievable and was rather sarcastic. I will never go back there again! Ever. The lady in the morning at checkout was pleasant but the man’s horrible attitude put me off this hotel completely!!
Response from Property: Hello!! first of all, I am really so sorry any inconvinient your staying here. However please make sure you arrived hotel midnight around 2:30am and your friend already checked in at that date in addion also you guys tried to stay 3 people. I think we did some kind of misunderstanding each other. Honestly my english is not good so didn't understanding what you are saying exactly at that time. Anyway abut your unsatisfied I'm so sorry please understand me. Good bye!!
Chenhanxi
Standard Double Room
Stayed in Jul 2024
Couples
1 review
4.8/5
Amazing
Posted on Jul 6, 2024
Facilities: Other hotels 🏨 checked Ctrip and all said that they either had no wifi, no toiletries, or no hair dryer... But this hotel gray has wifi, toiletries and hair dryer. The bathroom is integrated, with the washbasin, toilet and shower head in one space. Hygiene: OK. Acceptable. Service: During the day, the boss should receive us to check in. He is very kind and can communicate in basic English. He told us how to try out the TV📺air conditioner, wifi, etc. At night, it was a young man. Environment: A very cost-effective hotel. You can see it immediately after exiting Exit 12 of the subway Ⓜ️ "Chaoliang" station. The transportation is very convenient (Busan has more buses🚍 than subways... so it can be near the subway station for easy travel.) For travelers who pursue high cost-effectiveness, it is very good
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Response from Property: Hello, this is Gray Hotel. Thank you for using our hotel. I will be the gray who always tries his best.
Yongzhen
Deluxe Twin Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The environment is very clean, there are no mosquitoes at night, the location is great, very close to Busan Station, the boss is friendly, it is your best choice, there is a breakfast shop downstairs! There is also a McDonald's nearby.
Original TextTranslated by Google
Response from Property: Hello, this is Gray Hotel. Thank you for using our hotel.
Charlene
Standard Double Room
Stayed in May 2024
Travel with friends
6 review
3.5/5
Posted on May 10, 2024
The room was so small that it was almost impossible for two people to move around even if they brought a 28-inch luggage. Then after unpacking my luggage, I had to hold on to the table and bend down to pack it while the other person had to get to the bed or go to the toilet. There was no place for me to squat down and pack it slowly. After taking a shower, my skin felt a little itchy while lying down. As soon as I opened the mat, I found a lot of food fragments, and then there were traces of blood and hair. I called the front desk for feedback and immediately agreed to change rooms to a larger one. The other room was cleaner, but there were still chili flakes under the mattress on one side. It was already 12 o'clock in the morning. I had to catch KTX tomorrow morning, so I didn't want to bother anymore, so I took another shower and went to bed. This time, my skin didn't itch. Facilities: The toilet boards in both rooms are broken on one side.
Original TextTranslated by Google
Response from Property: Hello everyone, we are Gray Hotel. Thank you for using our hotel. We're sorry for the inconvenience to our customers. Even though we always manage it cleanly, because there are many guests using it, it has a sense of use and it is not clean, and we sincerely apologize for that. In any case, please understand with your broad mind. We apologize for the inconvenience again. Also, the room you booked is a standard room. The room is not that spacious. I will be the gray who always tries his best. Stay healthy.
Guest User
Standard Double Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The boss is nice, the sanitary conditions are excellent, the smart toilet is well received, simple and comfortable
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Guest User
Standard Double Room
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Aug 15, 2024
The boss' service is very good! The location is also very convenient! You can take a bus nearby to go anywhere, but the room is smaller than expected ~ but the price is great
Original TextTranslated by Google
Response from Property: Thanks. gray hotel
Guest User
Triple Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The room is very satisfactory. There is a small balcony outside the door and the hygiene is very good.
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Guest User
Triple Room
Stayed in Aug 2024
Family
4 review
4.7/5
Amazing
Posted on Aug 25, 2024
The room is not big, but it has all the necessary facilities. It is good for this price.
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Guest User
Triple Room
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Not bad! Very close to the subway station. Although the room is a bit small, it is clean!
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Guest User
Standard Double Room
Stayed in Oct 2023
Family
9 review
4.0/5
Very Good
Posted on Oct 26, 2023
The room facilities are OK, but there is a smell of cigarette smoke and it feels not very clean.
Original TextTranslated by Google
Response from Property: Hello, this is Gray Hotel. Thank you for using our hotel. All our rooms are non-smoking rooms. But smoking in guest rooms is not allowed. Then, if there is a smell, please ask the front desk. Please refer to this. Thanks.
Guest User
Standard Double Room
Stayed in Feb 2024
Couples
3 review
1.0/5
Posted on Feb 11, 2024
The facilities were terrible, the cleanliness was terrible, and the service was terrible. The reason I give it 1 point is because there are no bugs/ It’s a place I don’t want to visit again!!
Original TextTranslated by Google
Response from Property: Hello, this is Hotel Gray. We are sorry to hear that you experienced considerable inconvenience when using our hotel. However, since it is an accommodation used by many customers, we say we will manage it, but the reality is that it is not possible. And I believe that your 100% satisfaction is your desire. Many customers would not use it carelessly like this if they thought it was their home. We apologize for any inconvenience this may cause you. Next time you travel to Busan, please use better, more expensive, and better accommodations. thank you We try to minimize customer inconvenience as much as possible.