Guest User
June 30, 2024
🏨Hotel location: very good. As mentioned in previous reviews, the location of the hotel is very convenient. Go straight ahead from Exit 12 of Choryang Station for 1 minute and you will see the hotel on the right. There is also a bus stop opposite the hotel with many routes. It is very convenient to go to most attractions. You can use Google Map to check the attractions you want to go from the hotel, and Google Map will suggest which bus number to take. There are also several convenience stores, restaurants and chain coffee shops on the street behind the hotel, which are good choices for buying snacks and eating local food.
🍽️Hotel breakfast: average. It is a Western-style light breakfast, including omelettes, boiled eggs, meal kits, square buns, salads, porridge, cup noodles, Chicken McNuggets, potato wedges, ham, coffee machine, and yogurt. You have to put the utensils away after eating. to the designated location. On the contrary, I have never seen the kimchi that Koreans usually eat, which is strange.
👎Hotel accommodation experience: extremely poor. I booked a family room and was given a room with an open window, room 305, where I could only see the wall of the building next door. I couldn't even see the sun. We asked to change rooms the next day. After communicating with the front desk, we came back to collect our luggage in the afternoon and were able to change rooms. However, when we returned to the hotel in the afternoon, we were told that because the cleaning staff got off work at 4:00 pm, they had entered our room without permission to pack our personal belongings and send them to the new room. Room. We were extremely surprised and asked to go to room 305 to check if our belongings had been left in room 305. Then we went to the new room 904 and found that our personal belongings had been mixed together and placed in plastic bags. After communicating with the front desk that this was inappropriate behavior and requesting a direct conversation with the hotel manager, the front desk staff promised to inform the hotel manager. But the day after this incident happened, when I returned to the hotel after going out for fun, I suddenly found a bag of snacks and an apology note hanging outside the door. But until the day we were about to check out, the hotel manager still didn't take the initiative to find us. So when we checked out, we once again said that we needed to talk to the hotel manager about what happened, but this time the front desk was different from the one where the previous incident happened. So we explained again and asked to talk to the hotel manager, but the explanation from the front desk was that the hotel manager was on holiday before, and we didn’t know what happened until the day we checked out, because the manager was out doing things at the time and didn’t have time to come back to talk to us, so he stayed Please enter my email address and we will contact you again. But it has been five days since I left Busan today, and I have not received an email from the hotel manager, so I decided to write this review for your reference. If you choose to stay in this hotel, I wish you good luck🤞
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