Reddoorz Hotels in Butuan

In Butuan for vacation since it’s been 5 years. Friendly staff..but when we went, I didn’t realized the swimming pool was under repair so that was a little disappointing . I’ll make sure to call next time.

Everytime I come home, Watergate is my home.❤️ My one call away friend, Kate, deserves a big shoutout because she's always helping me with my bookings. I know there are times that she's not on duty, she always finds way to help me. This is one of the good things I love about watergate, they are willing to go extra mile for their guests!❤️ My current stay here in watergate became extra because they prepared a welcome note for me inside my room. I feel so special! Such a sweet gesture from you guys! Special thanks to Eri for the warm welcome and the rest of the Watergate Family.❤️ Truly the place you'd rather be.❤️

The Grand Palace Hotel was a real let-down, starting with not living up to what they say. They claim to provide tea & coffee in the rooms, but there's no tea. Their web site says they have an airport shuttle, but they don't. Breakfast was disappointing too. Only 2 juices. Luckily one was usually pineapple. As well as the usual lukewarm breakfast items, they had some random cakes that were as bland as cardboard. Fortunately, you can walk through the Annex, cross the road and a few metres to your right is a bakery that sells doughnuts for 6 pesos that are vastly better. The hotel has guards with assault weapons and dogs. Seems pretty ridiculous and unsafe. Also the dogs spend most of their time living in cages alone next to the swimming pool. I had two bookings here, the first in a big king room. (They call it a ”matrimonial” room!) The WiFi mostly didn't work. It's totally inadequate for the number of people who use it, especially if a big business group comes in for a conference during the day. (The DHCP server just runs out of addresses and you can't connect until someone else disconnects.) Even when it connected, it wasn't very fast. One other issue I had was the appearance of cockroaches every so often. The small single room was a vast improvement, as well as being half the price. While the single rooms have no windows, they have two massive advantages. Firstly, fast WiFi that works. The single rooms are in a hall behind the reception area and have their own access point that works brilliantly and isn't overloaded. Secondly, the small room doesn't have so many places for roaches to hide. I didn't see a single insect intruder. Note for those who might be confused by this site: The information and reviews on this page are for the Butuan Grand Palace Hotel. There is also an Annex. Tripadvisor currently has the headings swapped.

Do not ever bother to waste your time or money on staying at a hotel with office staff as rude,arrogant,abusive as the office staff that are employed by GO hotels at this Butuan location, at approximately 1500 hrs or 3 PM Thursday 11 th of August 2022 my Filipino wife attempted to check our family of three into the PWD available rooms that GO hotels advertise, as i myself is a gentleman of 24/7 in a wheelchair, upon approaching the checkin dest at this GO hotel Butuan my wife was immediately attacked verbally by the rude arrogant office staff at this hotel, accusations at my wife of such outstanding completely ridiculous accusations of such things such as ” you are a trouble maker ” you ” are not welcome here ” you ” make complaints about us ” WTH ??? About 3 and a half years ago we did stay at this GO hotel Butuan on a journey to another destination a long time before covid lockdown, these GO hotel staff are racist plus anti PWD people as also i myself am a Reverend minister in a charity o religious organization, finally a Minor office lackey told my now upset stressed angry wife ” you can stay one night but the next night we are fully booked out you must go away ” well this person of low IQ is now playing lord and ruler over my wife and our family, my wife then consulted myself and with the Lords guidance we declaired that if this is the atertude of GO hotel Butuan then they can keep it and bo not need our money, we then proceeded to locate a far better and cheaper that nights hotel, thank you GOHotel Butuan for showing the general public of Philippines what rude,arrogant,racist,anti PWD, sexist staff that are employed by GO hotels at there butuan location, i fully believe GO hotels Butuan should be blacklisted until complete rude arrogant office staff have been preschool in public PR or better still all replaced except for the very helpful doormen, God bless and forgive the GO hotel Butuan office staff for there evilness. Signed Reverend Dustin.

We've stayed at this resort several times over the years but just went back for the first time in 4 years and were quite disappointed. We booked a Premier Deluxe room thinking it was the largest/nicest (it was the most expensive) and also because none of the newer rooms were available. These rooms obviously have some major deferred maintenance which would have been fine since it was just one night but it also looked like it hadn't been cleaned properly in months or years? Super dirty tile floor, dirty toilet, just dirty all around. They are obviously prioritizing their nice new rooms but they could at least keep the original rooms clean. Unfortunately we probably won't be coming back. Staff were all still really nice and check-in was smooth. Oh one other downside of this place is every time we've been there there's been large weddings or gatherings and it can be noisy.

One of my favorite travel stories took place here at the Almont Hotel. First a little description of the setting - the hotel is situated on a typical Spanish style town square with an old colonial Catholic church and a central small park with a bandstand and small kiosk businesses around the square. For the second time I was stranded in Butuan, this time due to a delayed flight from Manila arriving close to midnight causing me to spend the night there before continuing on the next day. Remembering my pleasant previous stay at the Almont, I checked in there a little after midnight into a pleasant second floor room. I had just fallen asleep when I felt someone shaking my bed! I woke up but there was nobody there! Ghosts? No. an earthquake! I had experienced earthquakes before so jumped out of bed grabbed a sheet, wrapped it around myself and headed out of the room and down the stairs and into the street joining the other hotel guests who were similarly wrapped in sheets and bedclothes all excitedly milling about while the ground was still shaking.! Suddenly all the power in Butuan went out and with it all the lights as well! It was a starless, moonless night and the square was pitch black and several screams and louder talking arose when suddenly a bright white cross appeared in the sky! I'm sure that everyone fell to their knees in prayer, certain that the end of the world was at hand and this was the Rapture. We were going to meet our maker! Gradually a few generators came to life - the first being the one in the church which was responsible for lighting the cross at the top of the steeple. We were all saved! And given a second chance to atone for our sins! I hope you enjoyed the story as much as I enjoy retelling it again and again! BTW Butuan as well as much of the Philippines is no stranger to earthquakes with many small tremors every year. But the Almont was completely undamaged and I will feel safe there the next time I stay there!

Walking distance going to SM and gaisano, new hotel, clean and nice staff and good free breakfast

It’s a great place to stay.... Staff were friendly caring and pleasant, starting from the reception. Meals are very good and delicious... Rooms are warm while outside is very cool. Well maintained hospital. I highly recommend the hotel for locals and foreigners. I would probably choose Orient hotel next time as I have experience warm welcomes of the staff, excellent service and pleasantness of hotel crew.