Popular Cabanatuan 4-star Hotels

Service is good, Front Office is very efficient and polite. The breakfast venue also improved a lot versus the last time I was there. Please increase the suite allocation in the ctrip site so that we can book suite next time. Location is superb and is in the middle of the city. Supposed to be the best hotel right now in the city.

Breakfast and service is terrible. They say it is buffet, but selections is just 3 and most of the time there are no food left replenishment takes more than an hour despite reminders. Facilities in their Bistro were the dining is done is so terrible no table cloth and untidy, wait staff are untidy, not cooperative, and impolite

I booked in this hotel for several reasons: 1. Good location, near my business meeting 2. They recently opened after several months (so I expected clean, disinfected area) 3. Has a good reviews Before I enter in this hotel, the lobby doesn’t have ventilation, and aircon was off. I understand this may be because of the guidelines but I immediately felt discomfort since I’m from the metro, I expected comfort but failed. Another is the receptionist/ front desk personnel, she doesn’t know how to compute for a discounted price for 2 nights! She gave me a non promo price and guess what? Those who have senior/pwd discount has a higher fee than those who do not. They made an apology after few minutes of discussion. After being settled, we were accompanied to our room, and upon inspection, our linen has a hole. And upon checking out, we decided to buy an extra bag since we bought several item upon going back home, as we head back to our room, our key card is not working, we cannot get inside to pack our room and it is only 11:20am! We have to ask someone to fix this and we waited for about 10 mins to fix it before getting inside again to the our room. I have high expectation on this hotel but definitely not a top star hotel for me.

Great location for Cabanatuan visitors, great for visitors with car, clean rooms with all basic hygienic requirements, food is great and good for the value of money 24/7. You pay by hours, if checkin was 1am, U can checkout next day 1am also. Pay by 3/6/12/24 hours great for the value of money Fastest checkin no need for hassle waiting or even going to the lobby and documents and so on