Guest User
January 31, 2023
We visited the park as a family on 6/27, we spent 2.30 minutes waiting for our food to be served, there was total chaos in the kitchen. In the bathroom area there are multiple broken games with the consequent danger for customers. My wife suffered an accident on the slides due to the lack of planning and safety of the employees. We ask for a doctor, they don't have one, we ask to speak to the supervisor of the slides, he says that he has no responsibility in the accident, it was a client who jumped without permission, we have a video that proves otherwise, we ask him to call the park supervisor, he refuses. Doing so starts an argument and he threatens to put me in prison. I supposedly managed to talk to the park supervisor and her response was that she couldn't do anything, they weren't responsible for the accident, they blamed us. They did not give us medical assistance at any time, we had to call 911 for my wife to be treated. The lack of responsibility of this park is unfortunate, they didn't even pick up our phone to call and ask how my wife is.
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