I don't even know where to start. For this structure (and the people who work there) professionalism is optional. I have been traveling for many years and I have a degree in tourism, so I don't speak ignorantly on the subject. My girlfriend and I stayed for one night (and luckily it was only one) in this accommodation. At the time of booking we advised that we were in the company of our husky (anyone can see on the internet that it is a medium-sized dog, and I point this out since they have marched over us on this too). We booked out of necessity because the house we rented in Cagliari wasn't ready yet (while the managers of this structure even invented that they had inquired and that we were sent away from another B&B, which never happened because, as already said, we booked for one night in view of the transfer to rent for months). The conditions we stayed in are truly ridiculous. Very old building, unsanitized bathroom, toilet without seat, totally absent cleaning products (even a simple broom was missing), garbage full of other people's waste, wifi with a signal worse than the free lines of the poet and 0 telephone coverage throughout the room. For asking the courtesy of being able to pay half an hour later (I had to transfer the money from one account to another and it's not immediate) we were singled out as disadvantaged people who didn't want to pay. It's amazing how unprofessional some people are!!! We paid not even half an hour after entering and you know it well! In any case, the quality-price ratio is clearly poor, as are the services offered. At least have the decency to mea culpa, you cannot present a room under certain conditions (not even under covid) and then respond to reviews by saying total falsehoods such as having been sent away from a bnb and that we didn't want to pay, giving of the "disadvantaged" to a couple of boys just over 20 years old! If tourism in Cagliari is not at a high level, it is the fault of people like you who, in order to cover their butts, invent nonsense in responses to negative reviews. I'm willing to bet that most of the positive reviews are your own writing! At that price (but even less) there are many better accommodations and above all competent and coherent people. You can also delete this review, I will continue to spam it in every tourist site! Now make up a face-saving answer here too, PATHETIC! PS. I put one star because unfortunately you can not put less.
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