Bay Village Tropical Retreat & Apartments
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cairns North
Bay Village Tropical Retreat & Apartments
Health Protected
Lake St & Gatton St, Cairns North, Queensland 4870, Australia
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A stay at Bay Village Tropical Retreat & Apartments places you in the heart of Cairns, just a 3-minute walk from Cairns Esplanade and within a 5-minute drive of Cairns Central Shopping Centre. This hotel is 1.4 mi (2.2 km) from Reef Fleet Terminal and 1.6 mi (2.6 km) from Cairns Marlin Marina.Show More
We Price Match
3.7/5Cleanliness: 3.7
All 103 Reviews
Amenities
Outdoor Swimming PoolDivingSnorkelingHorse RidingHikingPrivate ParkingFreeBarBowling AlleyRestaurantMeeting Room
All Amenities
Surroundings
Airport: Cairns Airport
(5.3 km)
Airport: Mareeba Airport
(35.7 km)
Train: Cairns Central Station
(1.4 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
10
Standard Room
1 Queen bed or 2 Single bed
30m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Tea Bag
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7
Standard Triple Room
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Private Toilet
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10
Studio Room
1 Single bed and 1 Queen bed
34-50m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
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11
One Bedroom Suite
1 Queen bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Electric Fan
Check Availability
25
Three Bedroom Apartment
2 Single bed and 1 Queen bed and 1 King bed
110m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
20
Two Bedroom Apartment
1 King bed and 2 Single bed
84m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
9
Family Room
2 Single bed and 1 Queen bed
35m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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Guest Reviews(103)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.6
AI SummaryAn AI-summarised snapshot of real guest reviews
The staff was praised for exceptional, friendly service, and the location was appreciated for its convenience to the CBD and attractions. However, guests were dissatisfied with the overpriced, low-quality breakfast and unfriendly staff. The property was considered excellent value for money.
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Helpful
Not helpful
Jingzi
February 13, 2024
The room was different from the one we had requested, and it was the hotel's fault, but we had to move our luggage ourselves, and it was heavy...no one would help us, so we had trouble carrying our suitcases...There were only stairs, so it was difficult to carry our suitcases. However, it is not recommended for people who have a lot of luggage!
Original TextTranslation provided by Google
Guest User
January 9, 2024
It takes about 20 minutes to walk from the lagoon.
The staff at Info was friendly.
I was satisfied with the cost-effectiveness, and when the Revere boat was empty for one night, they even left my luggage for me.
Original TextTranslation provided by Google
TravelwithAsh
April 10, 2023
Not a bad location but the room smelled damp so had to be moved to another room which was two single beds
Guest User
February 14, 2023
From February 11th to 14th, this hotel often steals things. The neighbors next door said that stealing things is normal. This time, we were stolen. No one responded at all, and Ctrip was not responsible.
Original TextTranslation provided by Google
Anonymous User
January 17, 2023
We booked Bay village for the good location. Didn't realise how convenient it was . We could walk to kmart and even to the cruise terminal for our skylovers cruise. For kuranda skyrail tour, they provided pick up at bay village, so that was one of our considerations when booking. There's lots of variety of food/restaurants within walking distance.
Guest User
October 14, 2022
Facilities are great, kitchen was a bit tired though. My only complaint was that both of the double beds had mattresses which had collapsed springs - time for a change.
Sylvia
December 30, 2023
The room had everything that we needed and was clean. There were lots of ants on the room each night but they stayed near the ceiling.
Guest User
March 19, 2024
Weather aside (we knew this was not the right season for Cairns), the price / performance ratio for this place is not right. It is not badly maintained but also not sufficiently maintained for the climate. First glance is OK but details are not. The facility being split across a street is not mentioned anywhere we looked … and quite inconvenient when it rains as usual his time of the year. The pictures on the web site or other travel sites look nice but the truth is different, as usual. Rooms are truly spacious but the pools are not and the rooms are definitely not as immaculate as on the pictures. Just the door frame is rusted. So is the door of the fridge and the light fixture above the bathroom sink. Some of the kitchen cupboards doors show their age and do not close right. And, icing on the cake, the wifi is the lousiest you can imagine, reminding me of what 4-5-star hotels used to offer in the early 2000. Simply impossible to connect from the room, bad and iffy from the terrace, practically had to go the reception to get anything decent. And even there you would have to sign in again and again in the old-fashioned security system that is unable to recognize customers who have signed in before or maintain their connection as they wander through the complex.
Verified traveler
December 6, 2023
Quiet, well-located hotel with good staff. The main downside is how dated the room was - furniture seemed worn and slightly stained, and the unventilated bathroom had evidence of mould.
Property Policies
Check-in and Check-out Times
Check-in: 14:00–22:30
Check-out: 06:00–10:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots can be added. Please contact the hotel for details about extra bed policies.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Adding crib: AU$10.00 (approx. CAD 8.96) per person per night |
Breakfast
TypeAmerican, Asian, Continental, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | AU$16.00 (approx. CAD 14.33) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.7/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 1984
- Renovated: 2003
- Number of Rooms: 78
A stay at Bay Village Tropical Retreat & Apartments places you in the heart of Cairns, just a 3-minute walk from Cairns Esplanade and within a 5-minute drive of Cairns Central Shopping Centre. This hotel is 1.4 mi (2.2 km) from Reef Fleet Terminal and 1.6 mi (2.6 km) from Cairns Marlin Marina.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 82 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 82 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Diving
Snorkeling
Horse Riding
Hiking
Private ParkingFree
Bar
Bowling Alley
Restaurant
Meeting RoomAdditional charge
Luggage StorageFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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