201 Lake Street

A very well set up apartment, with a large, clean and comfortable room, which made our week here most enjoyable. The pool is large and a great asset on a hot day. Check in was quick and the staff always friendly & helpful. Restaurants and shops are within walking distance. Would highly recommend to anyone staying in Cairns.

Great place to stay. I had a large suite room with lovely bathroom with bath tub. Did find the mattress to be a bit firm for my liking. The location is a good 17 min walk to waterfront and can be a bit much if walking during hot months. Pool was lovely but could have done with a bit more greenery and sun umbrellas around the pool area. Overall parts looked a bit tired, but generally a tidy clean place to stay.

No milk in the fridge, only two cups that were not cleaned throughout the stay, and no plates or cutlery. Otherwise, a pleasant room.

I viewed an absolutely stunning apartment, identified the features I wanted with a stand alone bath and walk in shower as well as king single beds with a beach view from the balcony. The apartment I walked into was not of this standard, the cleanliness of the fans was terrible; the bathroom had a tiny child’s bath built into a corner, the hand basin was full of cracks, the toilet seat was not an accurate size for the pedestal, mould throughout the silicon around the bath. Overall a very disappointing experience and a full lack of value for money.

The property was nice and clean it was opposite the hospital a busy and noisey corner and the wifi connection was not good

Some of the furniture around the pool is in need of repair or replacement

Friendly staff, nice apartments, central location. Clean. Fair bit of traffic noise and old noisy ducted air con but other than that pretty good. I would consider staying there again. Secure off street parking.

Stay away!!! Overall, it’s the two worst things for any accommodation: 1) an old and terrible mattress where you wake up with a sore back, and 2) a dirty environment where you can find cockroaches and ants, and loud noises! We stayed in apartment 4 for three nights. Never again. The bed is extremely uncomfortable and I woke up with a sore back for the first time in my life. We didn’t notice this at first, but the queen bed is actually two twin beds joined together. One of the two mattresses is indented and sinks in as soon as you law down, so it’s very hard and uncomfortable. The pillows are also old and flattened out, with a huge indentation. There’s screaming kids in the pool, when we’re trying to go to bed. I had to step outside and ask the parents to please keep it down and i understand the pool closes at 10, but the room is not soundproof and we can hear everything in the hallway, including the activity in the pool, the recycling bins being used, and suitcases rolling on the floor. Also, the internet is terribly slow and I’m not even able to post a picture or have a proper call with my family. But all that is very small compared to what happened this morning. When we woke up to catch our tour, we were brushing our teeth in the bathroom and we saw a *big cockroach* on the bathroom floor. It was so horrible and absolutely not what we expected for a $500 stay. We’re now having to look at every single part of the floor where we step, where we put our bags, our toiletries, our food, our pillows, our faces, everywhere. It’s so so unpleasant. When I brought it up to Suzi, she apologized but said it’s common to see them in the tropics. While that might be true, I lived in the tropics for 16 years and not once did I see a cockroach inside. They live outside and only come inside when there’s filth and opportunity. A consistent fumigation schedule with synthetic chemicals or with organic deterrents would prevent them from coming into the apartments. And even simpler, how about getting a plastic ***** for beneath the front door? It would deter pests and also control the noise. Now, inside the shower there’s black mold everywhere: black mold on the walls, mold on the floor, mold on the caulking, mold near the shower drain, and mold on the grout. Mold doesn’t just appear overnight. It takes weeks or even months to create an environment. So it shows that the shower hasn’t been properly cleaned in who knows how much time. A simple scrub with Zep or lemon with sodium bicarbonate would get rid of this and prevent it through regular cleaning. The hair dryer was full of yuck, grime, and dirty. We decided not to use it, not only because of the filth, but also because it stunk whenever you turned it on. On our second morning, we found lots ants crawling on the kitchen table, the kitchen counters, and the coffee table in front of the couch. The lobby also had a very bizarre smell, at first I thought it was vinegar and that they used organic products for cleaning,

We expected from the reviews and pictures that it would be a little nicer. They had kind of a budget reception but very nice and friendly staff. The rooms were good though but very hard beds and pillows. The pool was very dirty the first day but got cleaned to the second day. Nothing special about the pool area but it was calm. Overall an okay stay.