Reef Palms Motel Apartments
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Reef Palms Motel Apartments

Reef Palms Motel Apartments

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Highlights
Comfy rooms
Suite
Free shuttle bus
Ideal location
Outdoor saltwater pool
+4 more
Amenities
All amenities
Property Description
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Cleanliness6.4
Amenities6.5
Location7.1
Service5.9
Surroundings
Airport: Cairns Airport
(4.4 km)
Train: Cairns Station
(2.6 km)
Train: Freshwater
(8.4 km)
Landmarks: Cairns Esplanade Charles Street Parkland
(260m)
Landmarks: Cairns Esplanade McKenzie Street Parkland
(310m)
Landmarks: Cairns Esplanade Fun Ship Playground
(380m)
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4

Deluxe Queen Studio Apartment

1 Queen bed
40m² | Floor: G-3
Has window
Non-smoking
Room Details
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5

Deluxe Queen Spa Studio Apartment

1 Queen bed
Has window
Non-smoking
TV
Room Details
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12

Triple Studio

1 Queen bed and 1 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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6

Deluxe Twin Queen Studio Apartment

2 Queen bed
Has window
Non-smoking
Room Details
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2

Accessible Queen & Single Studio Apartment

1 Queen bed and 1 Single bed
Has window
Non-smoking
Room Details
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6

Executive Family Studio Apartment

1 Queen bed and 2 Single bed
Has window
Non-smoking
Room Details
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5

Deluxe Queen & Single Studio Apartment

1 Queen bed and 1 Single bed
Has window
Non-smoking
TV
Room Details
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7

Twin Queen Room

2 Queen bed
Non-smoking
Room Details
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1

Queen Twin Room

Non-smoking
Air conditioning
Refrigerator
Electric fan
Movies
Room Details
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8

Deluxe Family Studio Apartment

2 Single bed and 1 Queen bed
Has window
Non-smoking
Room Details
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Average for similar properties in Cairns North
Guest User
July 9, 2026
Dirty stairs. Very noisy hotel equipment all night plus no attenuation of aircraft noise. Very poor water pressure. Shower over spa bath. No lift to upper floor. Not worth it
Guest User
March 5, 2026
The lady at the Front reception was rude when I arrived didn't get good customer service from her...room I payed for the night the curtains in the room was old and handing off the rod hot water won't come on straight away have to wait 8 minutes to get hot ( water nothing ) water pressure not good - when I spoke to lady at reception same rude lady about the hot water her and her husband come to my room knocked on door and spoke very rudely to me about my complete about the hot water - they even caused me of smoking in the room when I wasn't They both are very rude people ( ****** ) I will never book at that hotel again - I'm still waiting for my bond refund - it's been 8 days I'm not happy
Guest User
February 26, 2026
Good location, and size of room,female indian/Asian reception staff was rude and accused me of smoking when i dont,very condescending, and dressed like she just woken from sleep,poor presentation for front of house,I suspect because they want to cheat you for the $300 smoking bill. I checkout same night purely because the female staff was extremely rude and did not feel welcomed hospitality is 0 out of 10.
Guest User
November 3, 2025
Beware: They demand a $150 security bond when you check-in… many customers, including me, were caught unprepared and were very unhappy… especially how they already have your credit card information if there was damage to rooms. Also there are NO LIFTS, so I had to carry my luggage up 3 flights of stairs! Stairs were FILTHY!! As was the ‘green water’ pool Indian male at reception was extremely rude and abrupt to many customers, having an all-out yelling match with people in the room opposite me over a minor issue AND the female Indian receptionist was very rude and unwelcoming also… the staff (seems to be a family runny it) we’re generally very unhelpful and unpleasant DON’T waste you money on this place!!
Guest User
November 27, 2024
Very enjoyable . Boutique motel in a quiet location , close to everything Very helpful staff I enjoyed my stay and will come back again May horton
李宜㫥
August 8, 2023
very weird stay since some mass. with help from owner of hotel, we managed the staying in ok.
Guest User
January 17, 2025
The worst hotel!!! No one!!! The first is poor hygiene. There are many bugs in the room. No measures have been taken. Friends, be careful. There are bugs on the bed when you sleep! And the room smells bad! The second is poor facilities. The facilities are old and aging. There is also a musty smell, which is very bad! The third is poor service. Because the air conditioner has a switch on the wall, we don’t know. We asked the staff, and the staff’s attitude was terrible! ! ! The hotel staff are all Indians. They are very hostile to Chinese people, and they dare to racially discriminate! ! ! I have been to so many places at home and abroad, but this is the worst hotel I have stayed in! ! ! No one!!! By the way, Indians in Australia are very hostile to Chinese people. It may be because of their inferiority and psychological imbalance. The local aborigines in Cairns are also not friendly. They often gather together and their eyes are very fierce! ! ! Everyone must go together! ! ! Especially girls! ! ! ! Never go out alone, don’t go to Cairns alone! ! ! !
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Guest User
January 11, 2025
It's a little far from Cairns Central, about a 30 minute walk, but it's nice because you can walk along the waterfront. There is no elevator, so it's difficult if you have a lot of luggage.
Original TextTranslation provided by Google
Guest User
October 11, 2023
The room was big and clean. The only drawback was that we checked in late.
Original TextTranslation provided by Google

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 00:00–10:00

Front desk hours: [Mon-Sat]07:00–21:00, [Sun]07:00–19:00

The host or staff will greet you upon arrival

If you plan to arrive after 21:00 on your check-in day, please contact the property by email/phone at least 1 day in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. CAD 98.10) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: Reef Palms Motel Apartments
  • Opened: 1990
  • Renovated: 2016
  • Number of Rooms: 40
Phone:+61-7-40512599
Email:info@reefpalms.com.au
With a stay at Reef Palms Motel in Cairns (Cairns North), you'll be a short 4-minute walk from Cairns Esplanade and within 3 minutes by car from Cairns Central Shopping Centre. This motel is 1.7 mi (2.8 km) from Reef Fleet Terminal and 1.9 mi (3 km) from Esplanade Lagoon.
Take advantage of recreation opportunities including an outdoor pool and a hot tub. This motel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite to eat at the motel's restaurant, where you can take in the garden view, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 41 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

You might be wondering

Does Reef Palms Motel Apartments have breakfast?

Sorry, Reef Palms Motel Apartments doesn't provide breakfast.

What times are Reef Palms Motel Apartments check-in and check-out?

Reef Palms Motel Apartments check-in time is 14:00 and the check-out time is 10:00.

What is Reef Palms Motel Apartments cancellation policy?

The cancellation policy for Reef Palms Motel Apartments varies depending on the type of room and booking conditions.

How much does it cost to stay at Reef Palms Motel Apartments?

Prices at Reef Palms Motel Apartments change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Reef Palms Motel Apartments?

The closest airport is Cairns Airport, and it is about 8 mins from hotel by car (4.4 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Reef Palms Motel Apartments nearby landmarks?

Reef Palms Motel Apartments locates at the center of Cairns North. The nearby landmarks include Cairns Esplanade Charles Street Parkland, and it is 260m from your search (straight-line distance).

About This Property

Nearest AirportCairns Intl. Airport
Distance to Airport4.46KM
Nearest Train StationCairns Station
Distance to Train Station2.62KM
Average Price FromCAD256
Hotel Star Rating3