Hilton Hotels in Cairo

The staf where as usual more than excalante .. spicialu in the recption at the 29th. Floor . Madam hadeer ( هدير ) was very cooprative and helpfull . Also mr. Akram yosry( اكرم يسري) & Mr. Nabeel ..and all the 29th.+ 30th. Lounge staff . Also the pill capten scrvice spicially mr. Rabe and asraf and mahmoud lolo ( ربيع واشرف يسري ومحمود لولؤ ) and all very very helpful and freindly . Those peopel are superp ? . & from pool cafee ( berrs or perees ) mr. Mohamad aashmawi ( محمد عشماوي ) were very gentelman acerving the gists ..

I love Hilton and tend to stay at them due to status but this one my goodness. The hotel looks so  nice on the inside you arrive go in the Lobby and its like wow but  the outside look especially  by the pool area looks terrible. The only good service we had at this Hilton was Martina Naeim whom  emailed us before coming to this Hilton she helped by accommodationing  us with early check in. The check in desk isn't really traditional  its just common deskz which throws you off.  Ola was our  front desk person and she waa great and  helpful she  explained the policy and procedures as we checked in early from the airport, dropped our luggage in our room and went for an excursion for the day. We got back around 3pm and went to the pool area. As soon as we got to the pool area some man with a life guard shirt started asking us about a $1 stated we owed money and to pay our bill.  We just back got to the hotel after our day excursion and we  were only here for one day so we were supper confused and this interaction and the man never came  back so it left a sour taste. Next  after this experience we wanted beer from the pool bar which for some reason  the bar was out of most of there beers. We did get one and hung out by the pool area but 20 mins after getting our beer the bartender  comes with a check stating he is closing in 20 mins so we asked for another one which he got one and we signed the checked. We thought that the area must close soon. It started getting loud in the pool area due too 2 weddings in the area.   Well 30 mins after the bartender  brought out the 2nd beer this  same bartender walked  back and forth asking if we wanted another beer. We assumed he be closed by now since he told us he be closed 30 mins prior so we were definitely not gonna order another one as we were upset that he lied and then the pacing back and forth was not very pleasing. Plus the noise from both parties began  to make it unbearable  to be outside. Definitely don't get a room facing the pool this was terrible.  Two  weddings were going on outside and the pool area was not relaxing so went to our room. This was even worse the noise from both parties made the room vibrate and was so loud, it was very hard to get sleep.  The good about this place was the lobby which is gorgeous, the beds were super comfortable and I loved having the complimentary airport shuttle to the airport every hour.  But this is not Hilton I suggest. No shuttle service from airport, no complimentary breakfest bags(we had early flights so didn't get to enjoy breakfast), and no happy hour deals. Not a place I would come back to. Hope they come back with Hilton standards.

Perfect service with much appreciated The best Hilton I ever stayed at. I must mention special thanks for the below Farida Ibrahim Gaber from the reservation Ibrahim Shaltot Dina Hosna Hazem Zeinab Amr el wakil Mohamed Magdy Mohamed elsyed Omar the new comer From the restaurant: Syed Mohamed Fathy Mahmoud ataia