Guest User
January 9, 2023
I used to come to this hostel since years ago and I stayed for a long time ..The staff was good and the management was good too the last year but this time after the management has been changed, everything is absolutely horrible stayed for a long time ..The staff was good and the management was good too the last year but this time after the management has been changed, everything is absolutely horrible Firstly, I came to book one night even it was few hours and it was no problem to me to pay for the price for a whole night which is 200 egy ..When I entered to the room, it was absolute mess and very dirty , even the bed sheet and the pillow..It looked like a prison ..It was never like this before ..I had to go for my work and my work has not been done in Cairo that's why I had to come .. again ..The next time was even more horrible..I have arrived in the morning early and I found another receptionist..I wanted to book in the dormitory room as the first time ..The receptionist said that the female dormitory is full of some guys who sleep in it now and h ..I have been shocked cause it is girls room..later, he tried to scam me to pay around 500 egy for another room and it was even a few hours to stay ..After few minutes a young boy came out from the female dormitory with 21years and he asked me about the Receptionist where he is gone,saying that he is the owner of the place in a very arrogant way .. I have discovered that the Receptionist was lying to me , because he was trying to convince me with the double room with a higher price ..Later, Hesham., The boy with 21 age tried to scam me to pay 300 egy for a dirty bed in the dormitory after refusing to pay 500 egy for the double room because the check in is at 12 and I came earlier ..At the beginning the receptionist told me in a gentle way that it's okay to leave my luggage in the reception with no paying for leaving my luggage for few hours ..and also I told Hesham that I will go and then I will back to see if I can book or not and it was no problem at the beginning ..When I came back , there's a girl in the reception stopped me from taking my luggage to talk to Hesham and I didn't understand why and I was in a hurry to go to the station to travel and they didn't appreciate my situation..I could loose my ticket because of these kids and that Hisham tried to make me pay 100 egy for leaving my luggage ..I was cause why I should pay 100 egy for leaving my small luggage and I had my car which is in the park away from the hostel but the receptionist offered to just leave it and Hisham did not mention that I have to pay for my luggage..He was very rude with me and said "Go mama " !!!!! I don't understand what kind of these kids who could mange a hostel ..I used to leave my luggage even for months and then I come back to take it with all respect from the receptionists and the managers ..If they say from the beginning that I have to pay for it , then I would ..It really looked like a kindergarten with