Kempinski Hotels in Cairo

Stunningly beautiful hotel in well kept gardens. Truly was so stunning. I had booked a basic single room however my room was gorgeous. Lovely and bright with a balcony overlooking the gardens. The swimming pool was so lovely albeit cold as not heated. I took off a few points for amenities only because it was Ramadan so the swimming pool was surrounded by couches and access to the pool was difficult. In the morning staff were limited as they were probably up all night due to Ramadan. The cinema wasn't open and I had booked the hotel to go to the cinema. Overall I had a wonderful few days in the hotel and would live to experience this hotel outside of Ramadan. I paid extra for breakfast which was adequate, nothing special and I bought sandwiches at the bakery. I didn't actually eat in any of the restaurants.

One of the best stays. The service is amazing. The gym has the most amazing view of the Nile river. The staff is very attentive and make sure you have a luxurious stay. Our room had the Nile view and was on the 14th floor. The hotel gets busy in the evenings. The hotel has the best food and also it has a lot of food joints opposite the road which requires 20 EP.

+ Very good location, very clean, modern room, nice heated pool, very good selection of breakfast items, very friendly staff + they gave late check out for free till 4 pm when requested in the morning, very helpful as our outbound flight was in the evening - The directions at airport could have been better to take the trolley to the airport walk bridge (not hotel's fault). -The queue at checkout was long, so keep spare time aside to reach the airport check-in on time. - The key card stopped working at 12pm even though a late checkout was offered. I had to go to the reception to get it reactivated

This is a great hotel for proximity to Cairo International Airport and good value for a 4 star. They supply a free shuttle service every 30 minutes to and from the airport that is only a 5-10 minute ride. The condition of the mini-bus was somewhat tired but it does the job. I used this hotel on my outbound journey whilst transferring flights and again on this inbound one. It is very good for its category level and has a very decent pool in a spacious courtyard area. For both my visits, all the staff were really amazing and accommodated my requests, in particular Noor on reception, who was a credit to the Accor brand.

This hotel was better than expected. We didnt stay at our usual hotel as the prices for Cairo currently are very high so this was the first time at this hotel. The location is really good - pharmacies, restaurants, kiosks and a Metro market all with 30 seconds walk of the hotel and of course Zamalek is really central so a good hub for Uber and getting around the city. Prior reviews are pretty bad but we found the hotel incredibly clean, the side nile view room we had was large, well appointed, the furniture was certainly not tired and we were pleased with the room from a comfort and business perspective. WIFI worked well, a desk in the room and settee and the bed was GREAT. They really dont have any facilities and there is no gym which is an issue for us but we knew this before booking but there are many gyms close by so dont let this be an issue - just GOOGLE! The breakfast by Egyptian standards was alright. The big plus is the omlette/egg station and they also do morning crepes. Fruit, hot food section, breads,, salads etc and frankly it does the job. Egyptians do breakfast really well so although this is a bit below par on an Egyptian level - on a European level it is very good compared to your travelodges and Holiday Inn Express's in the UK. The staff as always are friendly, attentive and yes you need to tip but this is the same in all Egypt - average tip is 20 EGP. Leave something to housekeeping and you will get lot of extras eg extra coffee etc. I liked the hotel, the other reviewers I think may have been there as tourists expecting something different but frankly this is a good tourist class hotel and its always a good sign when you see Egyptians staying which there were.

The room was very beautiful. The hotel is situated in old buildings andhas old furniture but thats whats giving it its special spirit. The pool is avarage size-not big, not small and the deep is around 165cm. The water needs to be cleaned. But its very good for kids and also for adults. In the night there were swimming courses for kids from outside the hotel, which made the garden area very crowded and noisy. Our big thanks belongs to Mai from reception. She was very proffesional, helpfull and made our stay comfortable.

Amazing service! The room and the hotel are top class and the staff is really polite. Michael Samy is particularly extremely friendly and supportive. I've visited this hotel many times, and each time Michael is always there to help and is so genuine. He goes beyond expectations in getting me everything I need, from a private car to general enquiries. Thank you Sonesta and Michael Samy for making this hotel my go to stay in Cairo.

We arrived to Cairo to stay at the marriot hotel, a former beautiful palace. Unfortunately and even though we were given a really nice garden view room, we had some problems (noises) with the bathroom pipes during the night. Nevertheless the following day we explained the problem and we were not only changed without any question but offered an even better room! Thanks Qamar for all your help! This is what a 5 star hotel should be!