Guest User
October 12, 2024
Arrived to a friendly reception team. Had a seaview room on 2nd Floor. Very efficient lift. The room was spotless and very nice with excellent air con. Balcony was adequate but the front wall obscured view whilst sat on comfy chairs. Fine if you were standing! I loved the cool pool and easy steps in but struggled with no ramp from terrace to pool area, also no ramp to pool toilets and garden area. The sunbeds were very close together and most were in shade late morning onwards. However we always managed to get one either by pool or in garden. We went to beach one day but it wasn’t as easy as described in previous literature. I use a Rollator and had to leave via Reception, walk down road, then along another road where we tried the short cut through Egos Beach Club. A member of staff came up to us, think he was going to turn us away. I explained Hotel said we could cut through. He then showed us pathway through. Gate at bottom was locked and had to be opened by him. Once out Beach was just across road. However, coming back Solid Gate locked so we had to walk via local roads, some uphill. Also to reach local Square with Restaurants, shops and facilities we had to walk long way round. There was a gate at top of garden, again locked which had it been open we could have just crossed the road. They said they were locked for security. Other hotels we’ve stayed in we could use our Room Key to gain access. The Restaurant was ok but quite often the queues for having food cooked to order made it difficult to get to the self serve vegetables etc. There was a good variety of food but it was quite repetitive and often not as hot as I’d have liked. All the staff in the Hotel were lovely and the Rooms and public areas were spotless. I found my bed too hard so was supplied with a mattress topper which helped a bit. The Pillows were very good, that made a nice change. Thank you for complimentary bottle of wine and water on our first night.