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Hyatt Regency Calgary
4.6/5118 Reviews
Downtown Calgary
The beds were horribly soft and sunken in and misshapen. My wife felt like she was sleeping in a hammock. We had awful sleeps and came home with sore necks and backs. Very disappointed in the quality of beds considering what we paid and that this was our only holiday this year. The room was incredibly dusty and my sons allergies started acting up. I was charged $1828 for a beer in the club lounge because the attendant there mixed up our room number for the price of the beer. It of course was reversed but we were shocked to see this charge upon check out and don't feel this is acceptable.
Super 8 by Wyndham Macleod Trail Calgary
3.8/5104 Reviews
Southwest Calgary
For breakfast, there is milk cereal on the second floor, homemade waffles, yogurt and fruit-boiled egg bread snacks, and cold coffee. The best thing is the hot cereal! The bed in room 118 is two 1.5 beds, which is quite wide. There are 81 tram stops at the door of the hotel, and 15-20 minutes walk north to the largest mall in the south. There is also a small restaurant in front of the hotel. It is a motel so parking is possible.
Best Western Plus Suites Downtown
3.9/5114 Reviews
Downtown Calgary
The room and hallways were outdated and retro but still clean. Kitchen had everything we needed. We had a bizarre issue with the check-in where the front desk tried to tell us our reservation had been cancelled months prior, which was not true. We didn't cancel our reservation, and if they did on their end they never notified us of it. In fact, I was still receiving emails about checking in for my reservation the day before we arrived, so it was very stressful and confusing to get there and be told our reservation was cancelled months ago. Luckily they still had rooms for us, but still. Get your reservation and notification system sorted out.
Hotel Arts
4.2/5103 Reviews
Downtown Calgary
Did not eat breakfast, but the lunch on the first floor restaurant was ok, the room was large, the double room seemed to allow four people, because the four of us opened two rooms, the front desk started to make a mistake and thought we were one Room, and then gave us four room cards, did not say nothing wrong, and later learned that it is two rooms. There is a small swimming pool on the first floor, and the environment is ok. The double beds in the double room are large, with a balcony, a coffee machine, and hygiene. You can see Calgary Tower when you go out. It takes about five or six minutes to walk.
Residence Inn Calgary Downtown/Beltline District
4.8/5125 Reviews
Downtown Calgary
Show that you care! The hotel is new, beautiful and well located. The breakfast room is impressive with its size, tall ceilings, views and terrace. The breakfast itself is great with its variety, including waffles and a delicious South Asian(?) vegetable stew each day. The suites are large and well equipped, and the bed comfortable. Now if only the staff could treat customers a bit better. We paid $30 for underground parking, which was important to us because we got an upgraded rental car and were liable for it. On the second day, the garage was completely full, with more cars entering the garage - thanks to a broken capacity indicator that permanently shows 208 spaces. Staff basically blamed it on the fact that the garage is a private facility unrelated to the hotel. They sent us to two nearby surface lots. One was only available till 8:00 at a cost of $22.52. The second one was a dirt field. 1. I don’t care whose lot it is. You sold me access to it at an extortionate price and did not mention any other options, implicitly endorsing it. 2. Don’t sell more spaces than you have, especially at that price. 3. Know and explain options. Don’t direct your customers to a lot that only sells space till 8:00 for over 3 times the price as the next lot. You are wasting my time. Then at 4:00 am, we were woken up by a loud motor noise coming from the fridge. We had to move it and unplug it (it’s a full size fridge, not a hotel fridge). The clerk’s reaction? “Sorry about that, I’ll tell maintenance.” We had one night parking taken off the bill. No consideration for the hassle both from the parking and the fridge. You can do better. Better policies, better communication and a bit more generosity. Overall, not a good experience.
Calgary Marriott Downtown Hotel
4.4/5103 Reviews
Downtown Calgary
The hotel location is very good, the front desk is warmly welcomed, and the staff is attentive. The next time you have a chance, you will definitely choose this one. On the morning of the last day of my stay, I also met HNA ’s handsome guy and crush

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