Hotels Near Legacy Orange Playground in Calgary

Holiday Inn Express & Suites Calgary South-Macleod Trail S, an IHG Hotel Horrible stay at this hotel! (Dec 31st/Jan 1st 2023) If I could give it a ZERO star, I would. Don't waste your money on this horrible hotel. It should be demolished. My partner and I stayed at this hotel for 1 night on December 31st 2022. Check in was difficult at 4pm. They said they weren't sure if our room was ready, even though check in time starts at 3pm. We were the only people in the lobby at that time. We waited about 20 to 30 minutes for the staff to give us our room cards. Once we were in the elevator we saw a sign that said pool area is out of service until further notice. This was one of the main reasons for staying at this hotel. We couldn't use the hot tub, pool or water slide. We were very disappointed that no one told me when I called to make the reservation a month before or even when we checked in that afternoon to the hotel. Once we got to our room it looked nice until I opened the blinds to the window. There was thick black mold all over the window sill. Pictures provided. It was really gross! We then made our way over to the bathroom where we found more black mold in the shower stall and up the walls. The shower stall and the bathroom sink faucet wouldn't stop dripping. We called the front desk she said because it's a holiday weekend we are short staffed. No one did come to fix the problem. Walls are paper thin. We could hear people talking in the hallways and the TV in the room beside us. On the morning of January 1st 2023 we went downstairs for their hot breakfast to find only 2 apples and 3 muffins left. I asked the desk where the hot breakfast was as this was another reason for staying at this hotel. She said because it's a holiday no staff is here to prepare breakfast so this is what we have. Very disappointed we packed up our stuff and checked out. We asked to speak to the manager about a possible refund or a partial refund because they didn't inform us about the pool closure or the non-hot breakfast. (If we knew about this ahead of time we would have booked elsewhere) The lady at the desk gave us a hard time saying the manager was on a call and couldn't talk to us, then saying he won't be in the office till a later date. She offered us 1 small bottle of water for the inconvenience. After we got home my partner called the manager and left a voice-mail. It took over 2 weeks for them to actually connect on the phone. The manager of the hotel finally gave us a refund of $35 which was OK but we will never stay at this hotel again. I will also tell anyone and everyone I know not to stay here.

Room was very clean and comfortable Staff very friendly enjoyed my stay very much Would recommend it to my friends and definitely stay here next time I am in Calgary didn’t eat at the restaurant but had coffee it was also very clean Thanks to the wonderful staff for everything

The hotel has a quirky layout comprising of two wings -- the Atrium and the Tower. We have stayed several times in the past and always seem to pick the wrong side to park. The first time we walked over on the sky bridge and meandered around until we found our room. This time we just drove across to the other parking lot -- much easier. Our room was comfortable, clean and quiet. Bottled waters were appreciated and we made good use of the coffee and tea making equipment as well as the storage in the empty fridge. Closet was small but as we were only staying the night it was not big deal. We chose the Delta for its south side location close by for a medical appointment and it worked out well for us.

We really enjoyed our stay at the hotel it was excellent my kids had so much fun in the pool. The service in the pool was not that great the server was not so nice but everything else was good

Our stay was wonderful. Nav checked us in and she was one of the most pleasant and personable front desk agents I’ve dealt with. Check-In was efficient and even had me signed up for IHG Rewards. The hotel was quiet while in the room (and hallway). Rooms were clean and made for a peaceful sleep. The pool was clean and all that is needed for the hotel. The gym had everything that was needed for travel and getting any sort of workout in.

We have an electric car and so when we travel if possible we try stay in hotels that have an electric vehicle charger on site. I always call the hotel directly to confirm as the websites are not always accurate. We called this hotel directly before booking onine and were advised by the woman on the phone (who had to put us on hold while she checked), that there was a car charger in the covered parking area. Great - the only warning was it was first come first served (which is how most are). When we arrived we asked where the vehicle charger was located and due to language issues the front desk person thought we were talking about a car cell phone charger... but another person came over and told us no EV charger on site. That was the whole reason for booking at this hotel and on a long weekend most places nearby were sold out. So we had to change our schedule to go and find a car charger instead of being able to do this at the hotel as planned. We would not have booked had we been given accurate information. And to pour salt in the wound, after we checked in the same person at the front desk who thought we wanted a cell phone charger called to ask if we were satisfied with the room, and I said room was fine but unhappy about no EV charger, he got confused and put us on hold and left us on hold... I eventually just hung up. Poor service. Hotel was clean. Our room was large but very spartan in furnishings and dated except new flooring. Bed was OK and no issue with noise. Shower head was long past its prime so not a great shower. Door into the room was backwards and swung to the open room and not to the wall but it had a door arm on it so you could not open all the way. Thiis made it hard to get luggage into the room as there was a table that limited access. Never tried the included breakfast. Why don't hotels offer the breakfast right until check out time? Why do they cut if off so early? I feel ripped off.

Very nice property. The guestrooms are well maintained and adequate for a good night of sleep. Staff and cleanliness are great. Breakfast is excellent. The hotel lounge has a small menu, but great for a dinner or a drink.

I’m giving this 4 stars based on the Oasis Waterpark and our time spent there. Without that, I would score the hotel as a 3 (3.5). The hotel room itself was pretty standard. 2 queen beds, clean enough except for a dirty vent in the bathroom and a pre-existing stain on the carpet (see photos.) The air conditioning unit in the room was incredibly noisy and made for a rough night sleep on night 1. On night 2, I opened the window to allow for some “street white noise” and this helped to lessen the noises made when the unit turned on and off. Room was clean, housekeeping staff friendly and prompt to make our room up after night 1. I will note that the shower pressure was minimal, which made washing shampoo out of the hair challenging. The Oasis Waterpark is great. We missed the bulk of the Labour Day weekend travellers and had hours here to ourselves. Waterpark staff were incredibly kind. They also stay busy! Some observations from the Waterpark: - The slides are cleaned daily, which is great. It does result in minimal downtime for one/both slides for a bit, but I can appreciate keeping them clean. - The rest of the Oasis was kept clean, with staff frequently spraying things down. - I lost count of how many times water quality was tested for all bodies of water, great work. - Water in the main pool was pleasant, warm in the toddler pool, and a bit chilly in the pool where the water slides dump you. (Not a bad thing as it encourages people to move along out of the way quickly.) - Hot tubs were definitely hot! - It notes no people under 16 in the hot tubs but children were in them with their parents (we did the same, kids needed to warm up after the slides.) I see no issue with this if times are kept short. - Dry sauna was closed for the duration - The water slides are great but safety rules must be observed. We saw two injuries and both times it was when people were not following posted rules (tandem rides, entering the slide before the previous rider was most of the way down, sliding headfirst.) We will stay again so that we can visit the Waterpark.

Really good location near the airport, restaurant and superstore, spacious family suite is highly recommended for kids. Wendy's for breakfast:)

The hotel check in and checkout staff at the front desk were great. Extended my check out as I had a late flight was very nice to have late checkout. The rooms are very clean and beds are very comfortable. A hotel shuttle service that was outstanding. Restaurant attached to hotel and dinner and breakfast were both very good. Recommend this hotel to anyone….nice a close to the airport.