Hotels Near Urban Thrift in Calgary

Our flight departing Calgary was cancelled for 24 hours so we were put up in this hotel by the airline. The staff was pleasant and accommodating, special shout out to Stacey in the lounge who worked so hard to make sure everyone whose flight was cancelled was fed and full of drinks! Also special shout out to the chef that night, he was alone and still managed to get all the delicious food out in a timely manner! These two really stepped up and made our rather gloomy stay much more enjoyable! The rooms were clean and comfortable, big soft pillows on the beds and you could control your own room temperature. The front desk staff also accommodated a late check out for us as we had so much time to waste the next day. Thank you to the staff, you’ve really worked hard to turn our trip around!

Very nice property. The guestrooms are well maintained and adequate for a good night of sleep. Staff and cleanliness are great. Breakfast is excellent. The hotel lounge has a small menu, but great for a dinner or a drink.

We were on our way to Mexico and had to overnight in Calgary. Hotel had free shuttle and it was available all day on the hour. Our room was quiet and the staff excellent. Our stay was short but we were treated like our business was appreciated. They let us know our room was ready by email. It has an on site restuarant with other options near by.

We stayed here for 2 nights labour day long weekend in a king bed suite. There were so many little issues that if management cared to address them, would increase their rating and make the stay for guests so much better. First, we booked our room for 2 adults and 2 children, and still had to call down for more towels as only 2 was provided. We also had to call for bedding for the sofa bed as none was provided. It's like they didn't even look at our preferences or booking information to prepare the room accordingly for us. Second, it was just chaotic and unorganized. There was no parking at all when we would return in the evening. No parking in the underground garage and no parking outside. For both nights, we had to go to the front desk at which point, the manager would try and tetris all the excess vehicles into whatever possible spaces she could find. The breakfast area was overcrowded and dirty. Overflowing garbage bins, coffee ran out by 9:30am, then ran out of napkins, forks, etc. Not well prepared at all. What also didn't make sense was the made to order station. What a waste of staff when they are already clearly understaffed. It seemed like an attempt to control the consumption of their protein selection for the day eg. bacon or sausage. On our first morning, the made to order breakfast was bacon and egg croissant breakfast sandwiches. On the 2nd morning, it was an avocado and egg mcmuffin with a side of sausage. They should just have these all premade and out along with the rest of the buffet. Then you wouldn't need someone to staff that made to order station and just have them help out with the rest of the buffet by ensuring that tables are wiped, garbages are emptied, coffee and utensils etc are replenished. Third, for a hotel at pretty much capacity that weekend, they had one working elevator. There wasn't even a sign for the broken one, but you can tell that it was out of service since there was no light. We ended up using the stairs since the wait time for the elevators was ridiculous. Also, it looks like they are trying to update a few things as noted by all the plastering and painters tape. Yet we didn't see anybody working on these issues and overall, it was just an eye sore. Honestly, unless things improve, we would not stay here again. On the positive side, the room was spacious.

I’m giving this 4 stars based on the Oasis Waterpark and our time spent there. Without that, I would score the hotel as a 3 (3.5). The hotel room itself was pretty standard. 2 queen beds, clean enough except for a dirty vent in the bathroom and a pre-existing stain on the carpet (see photos.) The air conditioning unit in the room was incredibly noisy and made for a rough night sleep on night 1. On night 2, I opened the window to allow for some “street white noise” and this helped to lessen the noises made when the unit turned on and off. Room was clean, housekeeping staff friendly and prompt to make our room up after night 1. I will note that the shower pressure was minimal, which made washing shampoo out of the hair challenging. The Oasis Waterpark is great. We missed the bulk of the Labour Day weekend travellers and had hours here to ourselves. Waterpark staff were incredibly kind. They also stay busy! Some observations from the Waterpark: - The slides are cleaned daily, which is great. It does result in minimal downtime for one/both slides for a bit, but I can appreciate keeping them clean. - The rest of the Oasis was kept clean, with staff frequently spraying things down. - I lost count of how many times water quality was tested for all bodies of water, great work. - Water in the main pool was pleasant, warm in the toddler pool, and a bit chilly in the pool where the water slides dump you. (Not a bad thing as it encourages people to move along out of the way quickly.) - Hot tubs were definitely hot! - It notes no people under 16 in the hot tubs but children were in them with their parents (we did the same, kids needed to warm up after the slides.) I see no issue with this if times are kept short. - Dry sauna was closed for the duration - The water slides are great but safety rules must be observed. We saw two injuries and both times it was when people were not following posted rules (tandem rides, entering the slide before the previous rider was most of the way down, sliding headfirst.) We will stay again so that we can visit the Waterpark.

The location is convenient, there are hair and stains on the bed sheet, but the price is cheap, so fair

I have stayed here more than once, Gray Eagle Hotel is as good as ever, and the Chinese food and buffet are beyond expectations. I strongly recommend everyone to stay here!

This new hotel is located just a short distance west of the Calgary Airport. It is very fresh and clean. Rooms are not large but are very comfortable and the design and appointments are terrific. Believe every room has a full kitchen including a stove top and dishwasher. Utensils and dishes were more than adequate. Only pots and pans were a bit sparce. There is a coffee bar but no toaster. Had a great sleep each of the 2 nights we stayed. The heat/ac unit worked very well and best of all, it was quiet. And the window can be opened a bit. We did not use the restaurant but there is a breakfast buffet for $10.50/person and a full-service restaurant. The hotel has fitness centre, pool and free shuttle service to and from the airport. Only negative is we found that lighting for the bathroom mirror, even with the separate light that goes all around the edge of the mirror on, could be better. Value for money spent was very good. Would not hesitate to stay here again.

Quick overnight stay on transit with travelling and flights delayed. Great hotel and customer service. Good shuttle pick up. Very clean rooms and well maintained hotel. Recommend it. Friendly front desk. Would stay here again. Breakfast is included.

We stayed overnight on Apr 30 3rd floor Between 10-11 , we heard ,commotion in the hallway, multiple voices screaming , fighting , profanity , running and someone trying to enter push our door . We called front desk twice to send security but unfortunately I did not feel a sense of urgency . I even asked if I should just call 911 but I was told to calm down. Well , that was easy to say . We felt we were in danger. I sure hope nobody was hurt including staff but that kind of violence should be actioned asap to ensure the safety of guests and the hotel staff . Needless to stay the one night we spent to get sleep before a 10hr flight the next morning turned out to be a sleepless night . We could have probably stayed at the airport uncomfortable but not feeling uneasy for our safety . Not blaming the front desk , I want them to protect themselves too but security or a call to the police could have de-escalated the more than an hour fighting outside our door . Hotel was more than decent if we exclude that particular incident .