Blue Sea Apartamentos Callao Garden

Honestly spent my 1st night here absolutely awful want to go back home already. Food awful bland and not much variety, rooms old , dirty and a sweat box no fans or aircon on ground floor so can't open the windows or doors at night. Do not book this hotel on your head be it.

Having stayed in a basic blue sea in lanzarote and it not being too bad I decided to book me and my staff (6 of us) into this hotel. This place didn’t meet expectation even though they were low. Staff were not great, evening security were very rude and even shouted at one of my party for whistling at 10.45pm around the bar area, also waved his baton at him. The food was average and that’s being kind, the options were limited and nothing seemed to complement each other unless you like chicken and plain pasta. The bar was terrible, no cocktails available at all, beer and shorts and even that was limited to their own local cheap brands of which you had about 15 options like whisky, rum, vodka. The apartment was really dated, not cleaned amazingly well, I was finding used contact lenses on the floors etc. we were 1 bed short as 2 didn’t want to share a double so someone slept on the balcony. The first night we were short of actual bedding and only 2 towels for 6 people. The place is just really run down and no effort to maintain it is being applied. The outdoor space is no better, render peeling off the walls, dirty, all the pool areas have dodgy floors around them and the ladders into the pool were really loose as they are rusting. No pool lights working so just constantly looked drab. If you’re a stag or hen party who just want a really cheap fix then it might work but if you want even 1% of your stay to be comfortable then look elsewhere. The towel situation was sorted when mentioned as was the bedding but lack of planning in the first place isn’t really acceptable when people are trying to enjoy a break! Last point is the location isn’t too close to anything if you are after a bit of a bar at night etc I hired a car for the whole stay so was designated driver every night just to be able to get people out. €60 round trip to las americas was a bit steep being only 20 mins up the road. Other hotels were available for around £200 more per head but for 6 people it wasn’t worth it for me this time. All in all, a bit of a crap experience!

Not up to standard. Rated as a 3 star, this place is nowhere near a 3 star.more like 1. Rooms falling apart, headboard not attached to bed, beds squeaky, uncomfortable, years old it seems, No doors on wardrobe. Very dated. Food not good, very little tochoose from, and repeated food, evry other day, wit only a choice of 2 hot meals. Been to many all inclusive holidays, so I am aware of what to expect, but at least other all inclusives food tastes ok. Will never go back to this place again. On a good note, I had no problem with the staff, they work hard, seem friendly enough.

Horrendous, nothing in this hotel is good apart from the reception area. Staff rude and ignorant, rooms absolutely stink and the furniture is so old and tired, doors that don’t open properly, bathrooms covered in ants. Thankfully we went with another family and they had 2 rooms (7 of them in total so they were given 2 separate rooms) and only used 1 so we could have the other as reception refused to help us move. No AC so prepare to sweat. Food absolutely vile, barely edible. Drinks are ok but only at a push. The only 3 good things about this hotel were the pools, been able to get around the island easy which we did most days to get out of a hell hole of an hotel and leaving to go back to the airport. Wish I took more photos other than an example of food that was served (gave up after 4 days of rubbery mess) spoke to a lot of different families who all said it’s put them off Al holidays. They had a group of around 200 gymnasts/dancers who were a priority over guests, they were rude and abrupt especially with a little 2 year old boy who they pushed over in a que for food and then had restaurant staff laugh and tell him to shh when he was crying. We are in a fortunate position to have multiple holidays a year and we’ve stayed in a variety of different stars and never come across anything like this. I wouldn’t even give it 1* but I don’t have a choice. Avoid unless your looking at be a skinny queen or just somewhere to attempt to sleep but good luck.

Please ignore all the negative reviews this hotel is by far the best value for money around, the staff are so friendly and hardworking. Myself and my brother have been coming here for years and always get exceptional service, the staff go above and beyond. We will see you again in November and can’t wait!

First impressions the hotel looked nice. Very picturesque. Reception was nice, and the staff are very welcoming and polite. Check in was a simple process. Off to the rooms we went. Very disappointed. Dated furniture, curtains and bedding. Some plug sockets didn't work, the doors to the balconies were falling apart so we're difficult to open. The kitchen cupboards and worktops were rotten and falling to pieces, mouldy fridge and to top it off the toilet wasn't screwed down so tipped up every time you wiped your ****. 151 steps later down to the restaurant which was ok, but extremely hot and stuffy. The food is no other description than absolutely awful. Breakfast was cold rubbery eggs, stale bread and cereal, inedible ham which they class as bacon, and 1 morning there was Brussel sprouts 🤮 They offered more salad at breakfast that actual warm breakfast food. Lunch and dinners were no different, awful food, and hardly any options for children. The dessert section was actually ok though. The hotel offered 4 pools which were actually ok, plenty of loungers and in direct sunlight on 3 of them all day. There was no entertainment except a small speaker on the bar which you could only hear from 1 of the pools. The bar was very small and at times was a queue, ready to be greeted by miserable bar staff, where only 1 beer was offered. Drinks were served in tiny plastic cups which you would drink before you even got back to your lounger/chair. The onsite mini market was convenient but quite pricey, so the supermarket down the road was a preferred choice. A tennis court was on site which was ok and a crazy golf which I can only describe as a building site, a few small slabs of concrete. It was our first "family" holiday abroad so was a little disappointed as a whole, and I will definitely not be returning to this hotel, instead I will look at places in Costa Adeje. Summary for this is if you want horrendous food, no entertainment, dated and decaying rooms then this place is perfect

Clean, Spacious & Relaxing were the obvious statements after our stay here, there were problems of course but it was the other guests, not so much the hotel, the hotel & staff didn’t really do much to stop them though. Like closing the pools at 7pm but others dive bombing at 9-10pm, **** smoking in stairways outside our room wasn’t addressed either. People lining up around the pool at 6 & 7am laying towels on sunbeds then walking away for 5-6 hours restricted our sunbed access. Hotel said they will remove towels that do this but there were no inspections or enforcement, The place is understaffed, especially at the bar but the Q still moved fairly quick. Biggest problem for wife & I was our double bed was 2 singles. I cannot understand why hotels do this, it killed sleeping as we were on seperate sides of the room almost

Rooms have no air con. Had to pay €40 to rent a fan for 7 days! Mattress’s are solid. Used to twin beds being pulled together to make a double but ended up sleeping separately because the beds completely separated as soon as you got into them. Have to pay €1 for a cup, you do get it back unless you loose the cup. Find this a good idea but then seem to look confused when you want a fresh cup?! Food is extremely basic. Would hardly class rice, chips and chicken as “Spain local food” but that might be me. Entertainment is absolutely shocking. Not sure if I’m just being overly picky but after staying in a fair few all inclusive in my time this has to be worst. Not to mention been woken up almost every night with people jumping in the pool at midnight and being in there till 1am!!! This hotel is 100% not suitable for anyone who struggles with lots of walking or has a wheelchair/ push chair. There are stairs absolutely everywhere. Just to get to the restaurant I either had to go down a very steep hill or go down over 80 steps to come back up again Positives are lots of sun beds free so don’t need to get up early to get them. The option of three pools is quite nice because I’m not a fan of loud music. Location is perfect but despite lots of restaurant being around I think I found a total of about 3/4 places that do breakfast as everywhere is closed till later in the day. Lastly, In the little shop there are lots of information about activities outside the hotel with transport included and the women is very helpful explaining everything