Ultiqa Shearwater Resort

Unfortunately this is not a very good “hotel” We paid $350 per night for 8 nights. The staff are unhelpful and condescending. You have you check yourself in and upload your own documents on your phone (ID and credit card). The rooms are not very clean. Lots of mould and stains and general dust and dirt. The room IS NOT serviced. So no cleaning no matter how long you stay. If you ask for another bath towel you are made to feel bad. I had to ask for dishwashing liquid. I was told they can give me 2 sachets and after that I have to buy my own. No one ever bought me any. When I rang again the lady said just come and get them next time you leave the hotel. There is only 1 person on reception and they do the house keeping too. So when we arrived he had been called to a room. We had to wait downstairs til he had finished his job till we could check in. If you ring the front office 9 times out of 10 no one answers because no one it at the deck. Offices hours are 10am to 4pm. If you have any problem outside of these hours, too bad. The pool is very dirty. Lots of bugs and toilet paper floating in it. Beach towels are $10 each to use. Our room was located next to a rubbish Bing shoot and recycling bin. We complained for 8 days straight that we were getting continuously woken by the noice from the bins. There responce was “we cannot control when people throw their rubbish awake” I was shocked at their responce. On the last day we were offered to move rooms (after 7 days of complaints. We can move if WE pay a $150 cleaning fee! Oh and I forgot to mention there are glass tiles in the lounge area the lead to the next rooms balcony. So we can see them on their balcony and the can look into our lounge room! Same goes for the other side. We could look into their lounge room and the could look into our balcony.

The room was tiny and over priced.

Fantastic location very close to shops, restaurants, cafes and the waterfront….check in was a breeze and we were greeted by the most friendly and professional staff member called Michaela…..the room was clean and welcoming and just right for the two of us…all the staff we met were polite and friendly…a big thank you to Michaela for realising we had not checked out and notified us that we had our dates wrong and thanks to her quick thinking we returned our rental car in time and made it to the airport with time to spare….if we ever go to Caloundra again we will most definitely stay at this property

We enjoyed our time at this resort. Breakfast could of been at least 2 bacon and 2 toast not just 1 of ea

Left quite underwhelmed with the room we have. Back of our room faces onto a walkway which has a bright light in it and a blind that is too small for the window which means we may aswell be sleeping with the lights on. Both rooms we have are the same. Paying nearly $700 and the only place thats dark is the couch

Proximity to the beach etc..

Excellent position - patrolled beach right across the road. Multiple dining options very close. Main street of Caloundra easy stroll.

Great location, friendly staff, basic property facilities Wouldn’t bother with the breakfast inclusion which is from a café adjoining the building and was very average

We stayed late January. This venue has individually owned apar**ents so I imagine the quality would vary from room to room. Staff were friendly and courteous. Room was dated, but acceptable. We had two balconies, this room was a two bedroom unit. The dining / living had a split system in it as did the master bedroom. The second bedroom (two single beds) did not have any cooling which was a little problematic. There are a couple of pubs in very close proximity - the Kings Beach Tavern and the Caloundra Surf Club - literally 2 minutes away. There are a couple of nice breakfast/lunch/dinner and drink venues a few minutes walk south - Coffee Cat and Kings Beach Beach Bar. Highly recommended. There is a fish and chip shop and Italian restaurant incorporated into the building. The pool is nice and protected from the wind and in the afternoon is in full shade for those of us who burn easy. Beach is very close by. If you are looking for a relaxing and quiet time at the beach, not a bad spot for it. If you are looking for close access to multiple shops and lots of dining options, this may not be the place for you.