Zel Mallorca

Very good, beautiful view, delicious breakfast

The concept may be interesting at first glance (lots of exterior visits), but underneath there is only emptiness. For an experienced Instagrammer, this is a godsend, but for an experienced traveler, it is a proven lack of professionalism. For the account; two examples. We leave ate and leave the laundry at the pool and especially my belongings. When we returned, my things had simply disappeared. The chairs were not all occupied and what right do I have to take the customer's belongings? Offer for Veuve Clicquot at the restaurant. Interesting price. We decide to take a closer look. We are told: ‘Can I help you?’ Response, no thank you. What follows is a gesture like, well, get out of here….. In short, a total lack of know-how…

We chose this hotel because of the good reviews we read here, everything equal to or better than the expectations we had created. The only deplorable thing, and a lot, is that the room faced a street where there is an establishment whose clientele is extremely noisy, I think it's called Taylor, an awful lot of noise typical of areas like Magalluf and not in this quiet area, or so we believed In our opinion, this noise greatly detracts from this experience. If you are looking for tranquility, do not book rooms that face this street, even if they are more expensive, book those that face the sea. Terrible bar.

We had also been to this hotel a few years ago, only it had now been completely renovated. The interior upon entering is beautiful and completely contemporary, with beautiful items that you can buy and a trendy 'in house city' coffee shop. It is a new concept where there is no reception, you can check in at home. There are always hotel staff at the entrance to assist you. The restaurant and outdoor terrace fall under the trendy 'Beso beach' concept. Again very nice design. The breakfast buffet also takes place here, which is very extensive. You imagine yourself in a tropical a**osphere when the weather is sunny. Our room had a sea view and overlooked the pool terrace, the beautiful sandy beach and light blue sea. A really great view. An advantage is that only a pedestrian promenade separates the hotel from the beach, so no traffic. Apart from Hotel Zel and the beautiful beach, Palmanova is not really our thing. Lots of (noisy) English tourists with 'pub-like' eateries. But you can reach Puerto Portals, a luxurious marina with many restaurants, within 10 minutes by taxi. And you can reach the airport or the capital Palma within half an hour for some shopping. We were there in April and had warm and sunny spring weather. What a gift Hotel Zel is! Personal downsides: the swimming pool, terrace and restaurant are not in the sun all day long. But…. you can easily move to the beach where you can sunbathe until late. Furthermore, during our stay in the low season you saw that there were too few sunbeds at the pool when the weather was nice and that the phenomenon of laying down a towel in the morning had already taken place.

Very nice hotel in a good location, I don't know what it's like in the high season. Great in the low season. Very clean rooms and very comfortable beds. Very large shower and very good bath towels. Make sure you book a room with a sea view. Great breakfast selection.