This hotel does not enforce masks, will threaten to charge you $250 for smoking ********* OUTSIDE, and will double charge you without telling you. I was double charged my stay, when I checked I paid $750 cash, yet the day after my card was charged $750. When I went to the front desk they said, “ we were waiting for you to come to us “ and gave me a code I could give my bank. They should have told me immediately, you don’t charge someone’s card $750 without saying something... it’s not like it’s $20. Me and my partner smoked outside in the designated smoking area, and when we came back inside some girl knocked on our door and said “ My manager will charge you $250 for **** smell, so here is this spray.” And ran away. Why would I be charged $250 for smoking OUTSIDE? AND WHY ARE YOU COMING TO MY DOOR PAST MIDNIGHT, BUT YOU COULDN’T TELL ME YOU DOUBLE CHARGED MY CARD? I was already over my stay due to this irritation, and on the day I checked out the hotel staff had the audacity to ignore mask regulations. As I was checking out at the front desk, an older woman came up to the teller next to me with no mask and a holding her shirt to her face. The teller helped her without saying anything, so I said “she doesn’t have to wear a mask?” BOTH TELLERS IGNORED ME. I said excuse me, and she said the shirt was fine. I said that’s not what I asked. My teller said “we try to enforce like 95% of the time, i can call her room”. This was bs, I saw other people in the halls with no mask and I was wondering why they were so comfortable. It makes sense now, since the check-in desks were not even enforcing properly. I will never be staying here again, and I hope you don’t either. I stayed at this hotel for six nights, and checked out March 27 2021.
80 Reviews