Hotels With spa in Sarawak, Malaysia

The hotel’s location is very strategic, with plenty of food options and amenities within walking distance, which is a definite advantage. However, the service appears to be impacted by a shortage of staff. During both mornings at breakfast, we experienced long waits for coffee cups, juices, and water to be replenished. Cutlery setup and table clearing were also slow, resulting in guests having to take utensils from other tables or walk to the service station to get napkins, forks, and spoons. We observed similar challenges during the wedding dinner we attended. Basic services such as drink refills were often overlooked and had to be requested multiple times. Overall, while the location is excellent, improvements in staffing and service efficiency would greatly enhance the guest experience.

This is a classic older hotel. The biggest highlight is definitely the great views and relaxing atmosphere, especially the balcony area which is very comfortable and offers excellent scenery. We stayed in a triple room. The room itself felt quite old, and the facilities clearly showed their age. As for cleanliness, it was a case of 'looks okay on the surface, but the details are lacking.' For instance, there were some less-than-clean marks on the sheets, and while the towels had clearly been washed, their dark color wasn't ideal. The bathroom's cleanliness was also just average; not overtly dirty, but not meticulously clean either. Overall, the hotel's strong points are its views and location. However, there's room for improvement regarding the room's hardware and the detailed cleanliness. It's best suited for guests who prioritize scenic views and are less sensitive about the age of the accommodations.

Damai Lagoon Resort is nestled between the Mountain Santubong and the South China Sea. The resort environment is serene tugged in a tropical rainforest setting. The area provides a tranquil retreat with dense jungles and sandy beaches. The Sarawak Cultural Village is located just a stone’s throw away. It is within 10 minutes walking distance. We were given all sea-fronting views with one corner rooms on the 3rd floor. We could listen to the waves crashing on the beach during high tide. The spacious space coupled with modern shower amenities and comfortable bedding made our stay an enjoyable experience and we had a relaxing time there. The buffet breakfast served was sumptuous with wide spread of local cuisines. We enjoyed swimming in the clean infinity pool in a sunset backdrop. There are many indoor games provided for the children. Thus, you will not get bored staying in this resort. The resort entrance is grand and the guest lounge is huge and beautiful overlooking the sea. The resort staff members are very helpful and friendly. The resort is highly recommended if you want to have a relaxing holiday outside Kuching city. Thank you.

The cleanliness of the hotel surprised me, every part of the room is clean & comfy. Swimming pool & jacuzzi water were cold, it would be awesome if the jacuzzi water is hot. And in case you need extra pillow, they will make you pay for “renting” it.

Exceptional Hospitality That Made My Birthday Special I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special. A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere. We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay. Thank you once again to I-Rene and the team for making my birthday so special!

For a place only accessible by plane, this hotel offers great value for money. The room facilities are reasonably comfortable, and the air conditioning is good. At night, you can hear the sounds of animals and insects outside, allowing you to immerse yourself in nature while feeling very safe. Although there's only one restaurant, the food is quite good. The staff are all very polite. The hotel provides a shuttle service to the national park and airport, making getting around convenient. The foreign manager is very dedicated; you often see him inspecting various parts of the hotel, and I even saw him at the airport overseeing passenger check-in.

Due to located at seaside, things getting wear and tear faster and rooms kind of rundown but still in acceptable condition. Food wise ordered chicken wings but tasted like no seasoning at all And pizza is also under baked. These basic food definitely needs to improve. 

Best decision ever..the accommodation is one of the best in kuching i guess The host prepares almost everything for a guest travelling with kids/families. The unit is new and very coz.y. Easy check in and out. No deposits and the host is very attentive.