The hotel and staff are great. I like the breakfast with lots of choices, only thing regret is this morning they don't have orange juice which is my favourite. I went to the poolside intend to buy orange juice but the staff told me orange juice is out of stock.
The overall hotel service experience is good. Moreover, the hotel location is also very ideal. However, the only downside is the air conditioner in our room was too cold. Even after we had adjusted it manually, it was still the same.
Pullman Miri Waterfront – Hotel Review
The hotel is grand and impressive. I really like the overall design and layout. The room is spacious, and the city view from the hotel is very nice. I appreciate that the lifts are separated — one from the car park to the reception counter, and another from the reception to the guest rooms — which makes it feel more organised and private.
The breakfast buffet is well-prepared with a wide variety of choices. I also like the design and facilities of the swimming pool and gym. Overall, staying here gives the feeling of being in a high-end hotel.
However, the maintenance and room service need improvement. When I first checked into the room, there were used plates and dishes from previous guests placed right outside the room, which made me question whether I was entering the correct room. The toilet was not properly cleaned, and there were visible signs of use by previous guests. Handwash soap and hair wash were empty and not refilled. The refrigerator was not cold. There was also noticeable noise from the electrical box or air-conditioning system in the room.
Clean & beautifully located. Kids loved the beach & pool. We left behind a beach ball & a single ear bud - staff kindly kept it safe & returned it to us. Highly recommended!
Best swimming pool with near sea comfortable feel , best enviroment relax and seafood restaurant at front of stay with also including best wonderful breakfast for me my family 🥰🥰🥰
I stayed in Grand Palace Hotel with my family over the weekend. This was my first visit and I am really impressed with the service of the hotel . Located in the heart of the town centre , great service from the staff and good cleanliness of the rooms.
I will definitely visit next time and recommend to everyone .
My family enjoyed our stay in Mulu Marriott. The hotel rooms are spacious and clean though the hotel looks a bit old. Mulu Marriot is a great hotel to stay for all who wants a bit more luxury as well as adventure, as it is easily accessible by Hotel shuttle service to Mulu National Park.
Overall we enjoyed our stay. Perhaps Mulu Marriott can improve on both the buffet breakfast, dinner or the ala-carte offerings on the menu.
During the night, we had drinks in the bar/ lounge area. Service is good, but would recommend Marriott to have more games eg. UNO, board games or probably a pool table will be a nice addition.
Thanks to Mulu Marriot shuttle service to airport and Mulu National Park, they are prompt and very friendly.
Overall we enjoyed both our experience in Mulu Marriott and Mulu National Park.
Thanks and continue to improve.
Not aware that pullman was having some renovation and we need to take staircase to level 2 and get the lift to our room.
Also next day after cleaner done the room service noticed she pressed the toilet bowl flush button too hard and never bounced back caused water kept flushing nonstop. Lucky I have returned to hotel room as, forgot to take something and tried to pull that flush button up. I I felt still have room for improvement for quality or cleaner.
Overall the counter staffs and others are very friendly and helpful too.
Good location of this hotel and look forward again to stay hopefully the renovation done.
Hotel near Waterfront,Kuching100% of visitors choose this area
MMDM KU2025.12.15
We usually opt for hotels, but this was our first time trying an apartment-style stay. The photos looked great, and the actual experience was just as good. The only downside was that the address provided by Trip.com was incorrect, which was quite frustrating when we ended up in the wrong place ☹️! I hope Trip.com resolves this issue quickly!
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4 reviews
9.1/10
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8.6/10
Very Good
SsuekNot aware that pullman was having some renovation and we need to take staircase to level 2 and get the lift to our room.
Also next day after cleaner done the room service noticed she pressed the toilet bowl flush button too hard and never bounced back caused water kept flushing nonstop. Lucky I have returned to hotel room as, forgot to take something and tried to pull that flush button up. I I felt still have room for improvement for quality or cleaner.
Overall the counter staffs and others are very friendly and helpful too.
Good location of this hotel and look forward again to stay hopefully the renovation done.
HHolly TehClean & beautifully located. Kids loved the beach & pool. We left behind a beach ball & a single ear bud - staff kindly kept it safe & returned it to us. Highly recommended!
AAnonymous UserPullman Miri Waterfront – Hotel Review
The hotel is grand and impressive. I really like the overall design and layout. The room is spacious, and the city view from the hotel is very nice. I appreciate that the lifts are separated — one from the car park to the reception counter, and another from the reception to the guest rooms — which makes it feel more organised and private.
The breakfast buffet is well-prepared with a wide variety of choices. I also like the design and facilities of the swimming pool and gym. Overall, staying here gives the feeling of being in a high-end hotel.
However, the maintenance and room service need improvement. When I first checked into the room, there were used plates and dishes from previous guests placed right outside the room, which made me question whether I was entering the correct room. The toilet was not properly cleaned, and there were visible signs of use by previous guests. Handwash soap and hair wash were empty and not refilled. The refrigerator was not cold. There was also noticeable noise from the electrical box or air-conditioning system in the room.
MMilanzics YeoThe hotel and staff are great. I like the breakfast with lots of choices, only thing regret is this morning they don't have orange juice which is my favourite. I went to the poolside intend to buy orange juice but the staff told me orange juice is out of stock.
AAnonymous UserThe overall hotel service experience is good. Moreover, the hotel location is also very ideal. However, the only downside is the air conditioner in our room was too cold. Even after we had adjusted it manually, it was still the same.
HHarrylim82Best swimming pool with near sea comfortable feel , best enviroment relax and seafood restaurant at front of stay with also including best wonderful breakfast for me my family 🥰🥰🥰
GGuest UserMy family enjoyed our stay in Mulu Marriott. The hotel rooms are spacious and clean though the hotel looks a bit old. Mulu Marriot is a great hotel to stay for all who wants a bit more luxury as well as adventure, as it is easily accessible by Hotel shuttle service to Mulu National Park.
Overall we enjoyed our stay. Perhaps Mulu Marriott can improve on both the buffet breakfast, dinner or the ala-carte offerings on the menu.
During the night, we had drinks in the bar/ lounge area. Service is good, but would recommend Marriott to have more games eg. UNO, board games or probably a pool table will be a nice addition.
Thanks to Mulu Marriot shuttle service to airport and Mulu National Park, they are prompt and very friendly.
Overall we enjoyed both our experience in Mulu Marriott and Mulu National Park.
Thanks and continue to improve.
GGiri Prasad GurungI stayed in Grand Palace Hotel with my family over the weekend. This was my first visit and I am really impressed with the service of the hotel . Located in the heart of the town centre , great service from the staff and good cleanliness of the rooms.
I will definitely visit next time and recommend to everyone .
MMDM KUWe usually opt for hotels, but this was our first time trying an apartment-style stay. The photos looked great, and the actual experience was just as good. The only downside was that the address provided by Trip.com was incorrect, which was quite frustrating when we ended up in the wrong place ☹️! I hope Trip.com resolves this issue quickly!
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