Guest User
March 2, 2025
Our caravan on arrival was dirty, there were stains in the toilet bowl, the floor was filthy, there were stains on the bed sheets, the towel railings in the bathroom were absolutely horrid, the bin was dirty, and cob webs hanging from the ceiling, this was not appropriate especially considering our 5 month old baby. We were initially moved to a downgraded caravan which we did not accept as it was not a reflection of the price we paid. We were then moved to a caravan on beechwood, the caravan itself was lovely however again cleanliness was an issue. The carpets had not been hoovered and there were stains on the bed sheets. We requested a re clean however we were advised that we would have to wait until the following day, we therefore had to request a hoover and hoovered the caravan ourselves so that it was clean enough for our baby to move around on the floor. We requested an upholstery disinfectant spray, we were advised that the spray was requested however it was never received. Having said all of that, the staff were very understanding, and polite, however I will not be returning to camber sands and would not recommend the park to family or friends.