Hotels Near Casarão Parque Ecológico in Campinas

The negative point was the service. Even though in the online booking process I had provided all my details, again at the hotel I was forced to inform everything again. And, most seriously, the attendant didn't recognize that the reservation was for two and, right away, wanted to charge me an extra amount. Due to the urgency, I agreed to pay, until she made a mistake. In short, a slow, incorrect process, unprepared receptionists and a failure in the reservation system.

Pros: Excellent customer service. Family friendly environment. Good breakfast. Cons: beds are little and not very comfortable. Hotel is a little outdated (needs some renovations). Douglas is the best. He always try to make you feel at home and happy during your stay.

A practical hotel for just as I want a place to sleep and bath, not much to offer, breakfast is bad, and they don't give the option to take off the daily value. As the restaurant is bad, I buy out of the restaurant, and the hotel cannot borrow a cut, it was cheaper, and last year it increased more than 30,00 per day, and nothing improved, it only worse. I stay in it every 2 months, for reasons of consulting my daughter in the city, I have stayed several times and worse, including the visitors, it seems now to rent a room per month and it's very cheap, that brought strangers to the hotel.

We spent 13 nights in the hotel. The hotel is located between a residential and small industrial area. The near motorway is not to hear. The entire facility is very well maintained and in a very good condition. The rooms are not living, the mattresses are not through. The bathroom is quite spacious and modern. Breakfast buffet is almost no desires open and should be mentioned. The staff is always premature and as used in Brazil, friendly. At the reception is also spoken in English. Also the own restaurant is good, which is still worthwhile for a hotel. We will certainly come back.

A good hotel close to Viracopos Airport. The restaurant is ok and there are options nearby. If you need a quick stay you Will find a kind staff and the minimum you need before your trip. The beds are large and the linen is fine. Just one complaint, the pillows are awful but the matress compensate, somehow. Big bathroom with good shower.

There is free parking. The surrounding environment is good. It is a business trip, Ctrip is very convenient, and the price is very suitable. There are not many things for breakfast, but the fruits are fresh.

The rooms are good and comfortable, but I have never been so badly treated in a hotel in my life. So I called the girl of the cup I asked a mosquito egg she said that she wouldn't do anything more. I asked to call the manager the same treated me more badly even saying I would make the egg but I would withdraw from the hall in 5 minutes I answered that then he called the police, because I would drink my coffee. The manager requires you to go down and finish the coffee at 9:30 p.m. if you feel offended by the guest to ask for a mosquito egg that finished 15 minutes before closing and still treat you as if you were bothering him. I will never return to the hotel and I will still open a reclame here. The two stars were just for accommodation because the service is bad and the management must think everything is well treated in this way.

Hotel bom e confortável, mas carece de atenção na MANUTENÇÃO das suítes. Como estava com esposa e PET, a ÚNICA OPÇÃO disponível era OBRIGATORIAMENTE a suíte com banheira no SEGUNDO ANDAR. Isso não é informado na ficha do hotel no APP. Como dizia PET FRIENDLY, eu fiz uma reserva em apt casal (sem banheira) e tive que CANCELAR para REFAZER A RESERVA. Mas isso eu SÓ SOUBE QUANDO LIGUEI PARA O HOTEL PARA CONFIRMAR A RESERVA ! Cancelei, e fiz uma nova reserva na SUÍTE CASAL COM BANHEIRA. Quando minha esposa foi usar a banheira, começou a VAZAR ÁGUA EM TODO O BANHEIRO, obrigando a PARAR DE USAR e solicitar uma TROCA DE QUARTO… Só que NÃO TINHA MAIS SUÍTE COM BANHEIRA no segundo andar (único “andar pet”… nunca vi isso). Solução ? Ou passar para um APT 2 CAMAS SOLTEIRO (nunca trocaria uma cama king por 2 de solteiro) ou DEIXAR O HOTEL. Não me ofereceram mais opções. Então EU QUE TIVE QUE PERGUNTAR QUAL OUTRA SOLUÇÃO. Desligaram e me retornaram 10 minutos depois. Não iria sair às 20:00 da noite para procurar outro hotel, então tive que ficar e CONVIVER COM O PROBLEMA. O hotel se limitou a dar de ”cortesia” a diária pet (75,00). Não gostei mas não tinha o que fazer. Prós: - cama king maravilhosa - travesseiros maravilhosos - ar condicionado excelente - rede Wi-Fi boa - chuveiro bom (que TAMBÉM VAZOU ÁGUA NO BANHEIRO) - café da manhã muito bom - localização em área nobre da cidade Contras: - falta JOGO DE CINTURA PARA RESOLVER PROBLEMAS - banheiro SEM NEMHUMA MANUTENÇÃO Lamentável.