Zafiro Alzinar Mar Adults Only

This hotel is definitely not a 4*...maybe 3* with a push. We came with group of friends on Friday evening as our flight was delayed which meant we missed our lunch. Being hungry and tired we were told there is a snack bar that we can go and choose some food. We were stunned after finding the "snack bar" as there was only few slices of bread with ham and cheese and some left over cake. I have been on many all inclusive holidays but never seen "snack bar" like this. The food was very basic.. Many times cold and not fresh. Very small choice. Coffee tasted really bad. We had only one dinner which tasted good, with more options and it tastes fresh. Swimming pool OK but has green scum /slime around the edges. Never seen anyone cleaning it. Lots of sun loungers which was big plus. The staff very unfriendly... Sometimes made us feel u comfortable. Only young lady called Amanda and barman were nice and polite. Rooms were nice and clean. The air Con barely gave any cold air. The cleaning lady was nice but after cleaning our room she changed only 1 towel even though there were 3 people in the room. Entertainment very basic. We only enjoyed soul night that brought a liitle bit of life to this hotel. We checked out at 12 o clock and our taxi was booked for 4pm. We asked if we can have lunch as we missed one at the day of arrival we were told if we want to eat lunch the hotel will not return our deposit of 10 euros that we paid at the arrival. The lady at the reception was very rude after I questioned her about the deposit that they have no right of doing this especially considering that we missed our first lunch. Overall I would avoid this hotel. We paid for 4* experience we received 2*

Absolutely Excellent Hotel . The room was cleaned every day, On arriving at the Hotel at midnight the receptionist offered us a glass of champagne or soft drink and escorted us to the Hotel room . The food was very good and all the facilities in and around the Hotel were superb. I would strongly recommend this Hotel for anyone who is going to Majorca

Hotel suites were modern, bright and practical. Bed was comfortable and shower always hot. Floor could have done with more of a thorough clean every day though. Air con - not good. I would have thought the hotel would address this due to how many reviewers mention it - I was hit and uncomfortable at night due to the heat. Heaven knows what it’s like at the height of the season. Staff - ok - not overly friendly apart from our maid who was very friendly and helpful. Plenty of sun loungers around the lovely pool. Pool was clean. Grounds of hotel were beautiful and the decking surrounding the pool was nice. Breakfast - not that brilliant if I’m honest - but filled us each day - as usual in many hotels, queue for coffee and rubbish toasting device. A fair walk downhill to the beach - 15 minute walk or so. Lots close by - restaurants, bars, shops and supermarket. There was a fridge in the room - no water provided which would have been nice given that we arrived just after midnight. No coffee making facility but kettles were available from reception - free of charge. No iron or ironing boards available- apparently they had 2 irons but both got broken - unsure why they didn’t replace them? Shampoo, body wash and conditioner are all provided, along with hairdryer. Towels fir the pool are €10 deposit per towel. You can swap them for clean ones daily. Rooms were well soundproofed - never heard anyone being noisy. A short but enjoyable stay. Staff were more than happy to order us taxis too.

There are pros and cons to this hotel but it is definitely not a 4* hotel. The pros, large rooms and cleaned daily, nice pool area and loads of sunbeds. Cons. Unfriendly staff, on check in given no information whatsoever about the hotel, had to QR code for information. No toiletries in the room apart from the smallest bar of soap I've ever seen, two bottles of something in the shower but never used them as was unaware of the ingredients as the writing had washed away. Towels are small and no pool towel provided, although think you could "hire" one but was never told this. Luckily we only went b&b, the breakfast was definitely 3*, long queue for coffee machine, food choice rubbish and cold, we only went 3 days out of 7 and on two occasions the choice was brocoli one day and Brussel sprouts the next!! We ended up with boiled eggs and toast, the orange juice was horrendous like cordial. It looked like if you went AI you still had to.pay for most drinks, although discounted price, only 3 cocktails were free. Also they charged for bottled water, even on AI. Our room was above the kitchen, so woken up early every morning by staff talking loudly to each other, also we had a constant noise in our room, sounded like the air con but we didn't have this on, so assume it was the vents from the kitchen. It kept me awake 2 nights. As for the Aircon, I'm not a fan but did use it couple of times as it was warm for Sept. It wasn't very powerful, so I can understand the reviews about this. Entertainment, well the lady we saw was hilarious, singing songs from her ipad, didn't bother with any other shows after that. Catch the acts at Chocolate bar down the front, they were brilliant. We loved Can Picafort but would not return to this hotel.