Located in Cancun (Zona Hotelera), Riu Cancun - All Inclusive is within a 10-minute walk of Gaviota Azul Beach and Forum Beach. This all-inclusive property is 0.4 mi (0.6 km) from Cancun Convention Center and 0.7 mi (1.2 km) from Chac Mool Beach.Show More
The staff is exceptional and attentive, enhancing guest experiences; however, guests report discomfort due to uncomfortable beds, noise from air conditioning, and poor soundproofing. The location is convenient for accessing local amenities.
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Guest User
April 30, 2021
Perfect way to celebrate our 25th anniversary with a group of 9! food could be a lil better. covid clean and
Michele R
January 29, 2024
room refresh needed they are outdated and old. The bathrooms are clean but falling apart. Safe did not work had to call maintenance ( No biggie) TV defiantly needs upgrade and r better service company. All around a great place to stay. Beach area great and multiple pools.
Trenity
January 29, 2024
Staff was amazing. Always so friendly and so helpful. You can tell that they enjoy their job.
Jacqueline Gayle
January 29, 2024
The spa was always cold as everything else was good. Staff was always very friendly. The Mexico travel solutions staff onsite put us on a wrong tour that we didn't want to take. We just made the best of it Otherwise, the staff was great....good luck.to everyone.
Guest User
April 25, 2024
Thos to me was definitely a place we're you could kick back have fun and enjoy,lots of food,drinks and sunshine.
Guest User
April 27, 2024
Better then I expected this is one of my favorite hotel in Cancun I e travel to all Roy’s innncancun but this location and employees are above and beyond
Guest User
April 26, 2024
Had such a great time, great service, amazing location! Staff is constantly cleaning! I would consider a coffee shop. Rooms need a major update (jr suits)
Guest User
April 26, 2024
Personnel très courtois et attentionné, hôtel très propre malgré qu'il est un peu vieillissant. Il pourrait y avoir plus de palapas sur la plage. J'ai adoré la soirée de « Silent disco » qui est une soirée avec 3 DJ qui jouent différents styles de musique en même temps et qu'on peut écouter dans des écouteurs en changeant de fréquence. Sinon, les spectacles ne sont pas de grand intérêt.
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Guest User
April 27, 2024
Everything was good and I would like to experience staying at Hotel Rio again in my next trips. I came there for my birthday, and I'm very happy with my choice. It was a very different memory
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
4/5
Health & safety measures
Thermometers available
Cleaning & disinfecting
Rooms are disinfected between stays
Property Description
Renovated: 2023
Number of Rooms: 569
Located in Cancun (Zona Hotelera), Riu Cancun - All Inclusive is within a 10-minute walk of Gaviota Azul Beach and Forum Beach. This all-inclusive property is 0.4 mi (0.6 km) from Cancun Convention Center and 0.7 mi (1.2 km) from Chac Mool Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a health club. Additional features at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Miramar, one of the property's 6 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and express check-in. Free self parking is available onsite.
Make yourself at home in one of the 569 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Golf Course
Indoor Swimming Pool
Outdoor Swimming Pool
Beach Volleyball
Diving
Snorkeling
Spa
Massage Room
Fitness Room
ParkingFree
Nightclub
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Restaurant
Restaurant
Cuisine: Chinese
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