Best Hotels in Cancun

Explore Cancun hotels and choose from 356 properties near landmarks, luxury hotels, and top boutiques for the best shopping and dining.

InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG
8.5 (131 reviews)

InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG ★★★★★

📍 Blvd. Kukulcan Km 7.5, Punta Cancun, Zona Hotelera, Cancun

"Upon check-in at 1 PM, the hotel initially tried to fob us off with a subpar room on the second floor. We had to wait until 3 PM to finally get a room on the sixth floor, only to find the entire floor under renovation with construction workers and materials filling the corridors. This was truly embarrassing for an InterContinental property. When we tried to change to a lagoon-facing room, several front desk staff members shirked responsibility and passed the buck. It took another hour for the lobby manager to finally offer us a spare room on the fourth floor. This hotel is riddled with issues and constant hassles. I strongly recommend avoiding it!"

Secrets Mirabel Cancún Resorts and Spa
8.8 (3 reviews)

Secrets Mirabel Cancún Resorts and Spa ★★★★★

📍 Blvd. Kukulkan KM 19.5, Cancun

"First, the pros: 1. Reasonable price. The sea view room is similar to other hotels' basic room types (but the view isn't perfect; there's a bare platform in front of my room). 2. Renovated, it doesn't have the feel of an old hotel. Not a family-friendly hotel, suitable for couples' vacations. The mini-bar is replenished daily. 3. Several restaurants—Mexican, Mediterranean, Japanese, French, steak, and buffet—don't require early reservations; just walk-in. While the food wasn't amazing, it wasn't too bad. Now for the cons: 1. The bathroom water temperature fluctuates wildly, sometimes suddenly becoming extremely hot! 2. The front desk was very unprofessional. They told me only the French restaurant had a dress code, but all the restaurants have one for dinner. I didn't bring enough clothes, and on the first night, no restaurant was available. After arguing for a long time, they finally offered to provide room service. The hotel's attitude of "that's the rule"—offering explanations but not solutions—was disgusting and a major disappointment! 3. Not needing reservations for restaurants means long queues, and the food is slow. If you arrive late, you won't get a table (especially at the steakhouse). 4. There are tiny, transparent bugs crawling on the bed, and I've developed several itchy red bumps."

Ambiance Suites
8.3 (118 reviews)

Ambiance Suites ★★★

📍 Av. Tulúm 227, Cancun

"I used this hotel because it was the designated hotel for tour pick-up. English is a little difficult to communicate, but they are friendly and can be used with translation apps and gestures. I was able to leave my luggage before checking in and checking out. Shampoo, conditioner, pajamas, toothbrushes, etc. are not provided, so it is better to bring them with you. Hot water is available, but the water pressure is quite weak. On the other hand, the air pressure of the hair dryer was quite strong. It took some skill and power to open and close the door. They came to clean the room and arranged the towels cutely, which made me feel good. There are also several delicious taco restaurants nearby that are frequented by locals, as well as convenience stores such as 7-Eleven, which is convenient. Overall, I think it is good value for money!"

Royal Solaris Cancun-All Inclusive
8.4 (70 reviews)

Royal Solaris Cancun-All Inclusive ★★★★

📍 Boulevard Kukulcan Km 20.5, Lote 64 2a etapa, Seccion A, Zona Hotelera, Cancun

"The hotel is okay at its price, nothing very fancy but acceptable."

Pachamaya Holistic Wellness & Spa
8.7 (136 reviews)

Pachamaya Holistic Wellness & Spa ★★★★

📍 Av. Uxmal SM-03, Supermanzana 20 Manzana -1 L-18, Cancun

"Basic amenities were okay, there was a small pool to play, breakfast was average, that it was best to have two hammocks in front of the room to sleep quite comfortably, front desk staff as well"

Le Blanc Spa Resort Cancun Adults Only All-Inclusive
9.3 (116 reviews)

Le Blanc Spa Resort Cancun Adults Only All-Inclusive ★★★★★

📍 Blvd. Kukulcan Km 10, Punta Cancun, Zona Hotelera, Cancun

"It's so beautiful, this adult hotel doesn't have too many children running around, it's right in the middle of the 7-shaped beach, and the unobstructed view of the coast is very comfortable. The service is very good and the restaurant is also good."

Ibis Cancun Centro
8.4 (79 reviews)

Ibis Cancun Centro ★★★

📍 Ave Tulum Y Nichupte, Supermanzana 11 Manzana 2 L3, Cancun

"Good."

Krystal Cancun
8.2 (115 reviews)

Krystal Cancun ★★★★

📍 Lotes 9 y 9A, Punta Cancun, Zona Hotelera, Cancun

"Please, everyone, avoid this hotel! It was absolutely terrible. From check-in to check-out, it was full of complaints. The service was abysmal. No one helped with our luggage upon arrival; the staff just stood there and watched us carry it ourselves. There was no one to guide us to our room; it took us a full 20 minutes to find it in such a large hotel. The room facilities were outdated, like a hotel from 1990s China, with many things broken. Aside from the beach, it was practically useless. Please, everyone, avoid this hotel!"

Hotel NYX Cancun
8.5 (78 reviews)

Hotel NYX Cancun ★★★

📍 Boulevard Kukulcan Mz52 Km 11.5, Zona Hotelera, Cancun

"This hotel is right in the middle of Cancun's Hotel Zone. It's not a huge resort, so there aren't tons of entertainment options. The buffet selection was decent, and the suite we booked was really spacious."

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Cyan Cancun Resort & Spa Hotels in Cancun

Cyan Cancun Resort & Spa

"The staff was very friendly and nice, room is tidy and with sea view, internet quick enough, the location is also close to downtown bus station."

NAIA MAR Hotels in Cancun

NAIA MAR

"The facilities look very cheap and deteriorized. A glass door fell on one of my friends whilst taking a bath and it was a terrible experience."

Mondrian Cancun All Inclusive Hotels in Cancun

Mondrian Cancun All Inclusive

"Such lovely staff, I cannot recommend the hotel enough. They are so helpful and friendly any to provide the best experience for their guests!"

SLS Cancun Hotel & Residences Hotels in Cancun

SLS Cancun Hotel & Residences

"My stay at the SLS Hotel in Cancún was simply unforgettable. From the very first moment, I was impressed by the stylish design, the first-class service, and the special atmosphere of this luxurious hotel. The staff was always attentive, friendly, and professional – their every need was practically anticipated. The attention to detail, whether in the room furnishings, housekeeping, or the service at the pool and beach, is particularly noteworthy. The rooms are modern, spacious, and very tastefully decorated, with stunning views of the turquoise sea. The beds are incredibly comfortable and ensure a restful sleep. The hotel's culinary offerings leave nothing to be desired: The breakfast was plentiful and of excellent quality, and dinner in the hotel's restaurant was also a real highlight – creative, fresh, and perfectly coordinated. The location directly on the private beach is ideal, quiet yet central. If you're looking for relaxation, style, and excellent service, this is the place for you. I will definitely return and can wholeheartedly recommend the SLS Hotel Cancun."

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Hyatt Zilara Cancun Hotels in Cancun

Hyatt Zilara Cancun

"The hotel service and scenery are very good! The most satisfying trip so far! 100% recommended in the Cancun area. The shopping malls around the hotel are very convenient, so couples should consider it first."

Hyatt Ziva Cancun Hotels in Cancun

Hyatt Ziva Cancun

"The sheer power of being so close to the sea, the high quality of the food – it was fantastic."

Grand Fiesta Americana Coral Beach Hotels in Cancun

Grand Fiesta Americana Coral Beach

"very good, clean, staff are friendly, food is great. Good for family trip"

The Sens Cancun by Oasis - All Inclusive Hotels in Cancun

The Sens Cancun by Oasis - All Inclusive

"From existing reviews it may be hard to gather a good overview of this property. Our recent stay was our second in 2 years. We have found this property perfect for families with kids 12 and under. The sugar sand is protected by off shore reefs and somewhat of a natural cove, thusly waved breaking at the beach are non existent. Little ones can wade many meters into the the calm ocean. Similarly, the main pool has a beach like entry (0 depth) perfect for new swimmers. Location is near major shopping areas and is an easy, safe walk to Isla Mujueres ferry terminal. Food is similar to the many other all inclusive we have frequented. All though somewhat difficult to secure the reservation required sit down restaurants where all beautifully appointed. The newer sit down (for lunch) beach club restaurant was perfect yet underutilized. The hotel lobby is very attractive, however the rooms themselves are in need to a full soft goods refit. Our room this year, though remarkably clean and plenty of wear evident on the furniture. Overall a fantastic value!"

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Enigmatic Hotel Boutique Hotels in Cancun

Enigmatic Hotel Boutique

"The stay was magnificent. After an initial problem with the room, the receptionist immediately resolved the issue, offering us helpfulness, courtesy, and a practical solution. The setting is stunning, very well-maintained, and the pool is enchanting. There's also a restaurant, which we didn't try, however. Highly recommended, and the location in downtown Cancun is also excellent."

Flamingo Cancun All Inclusive Hotels in Cancun

Flamingo Cancun All Inclusive

"Nice All-Inclusive hotel directly at the beach, in walking distance to the Cancun tourism center. Good value for money, nice hotel room, good pool, very nice spacious beach area, tasty food in the buffet restaurant, the pizza restaurant and also in the 3rd restaurant. The buffet restaurant is too small for the hotel size but you get used to it. The gym is better than nothing but very small. All in all the hotel is recomendable."

Four Points by Sheraton Cancun Centro Hotels in Cancun

Four Points by Sheraton Cancun Centro

"There are no shops in front of you, it's far from the supermarket, there's a restaurant downstairs, it's expensive and not delicious, and it's far from the sea, so you don't feel like you're on vacation at all. The equipment is older and much worse than the photos show."

Cancun Bay All Inclusive Hotel Hotels in Cancun

Cancun Bay All Inclusive Hotel

"I loved it was great for one night had a lot of fun. I liked the other places around the area but this was a bargain price. Good if you like it lowkey and the morning buffet and that is pretty good but more variety would have been good but I’m not picky. I think it shares a beach with temptation. I saw a bit of adults only things but I did go for a scroll so probably my only fault haha but just saying if you have kids keep them close."

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Guest Reviews on Cancun Hotels

7.1
Excellent Community Rating
Real & verified guest reviews from around the world
H

US Heinrich Khieu

Solo traveler
InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG ★★★★★
"Good location, good services, friendly"
★★★★★
2025-07-06
G

Guest User

Couple
Secrets Mirabel Cancún Resorts and Spa ★★★★★
"Overall great experience. Not impressed with food. Great breakfast buffet, but the restaurants are hit and miss for some of the dishes."
★★★★★
2026-05-17
G

XX Guest User

Other
Ambiance Suites ★★★
"I just hope we’re able to check in here. Due to emergency and its non-refundable booking."
★★★★★
2024-02-06
M

CA Mitul B

Couple
Royal Solaris Cancun-All Inclusive ★★★★
"Everything was good apart from food and drinks. There were not many options for vegetarians. Even when you ask for vegetarian options or check with them whether a particular thing is veg or not, they were not helpful.Check-in was slow. There was only one person at the counter. It was very tough to communicate since many staff members didn't know English."
★★★★★
2025-05-26
G

CA Guest User

Solo traveler
Pachamaya Holistic Wellness & Spa ★★★★
"The Manager was a ******* i had booked and paid for 3 nights about 310 usd. my checkin was on 20 august and check out 23 august. room was pathetic with no amenities. when i returned early morning on my first night of the stay i was astonished to see the door locked. a security guard made us stand outside and did not allow us to go to the room. then manager came out and asked for extra guest charges. when i refused to pay, as i had booked for two guests, he was angry on me. when the security guard went to drop us to the room, he touched my female friend iinappropriately. suddenly on 20 august at around 9 am, manager came and told me to leave within 30 minutes otherwise he will call the Cops. i am a peace loving native of Canada. i did not argue and hurriedly packed my stuff and booked my next hotel in good quality hotel 4* in hotel zone. the manager refused to cancel the booking and refund my money. in hurry i left some important medical stuff of mine, along with some amenities, he refused to entertain my call. the hotel clearly cheated me as i was a foreigner. no female is ever safe in the hotel by the staff out there."
★★☆☆☆
2025-08-24
G

KR Guest User

Couple
Le Blanc Spa Resort Cancun Adults Only All-Inclusive ★★★★★
"It was very helpful to have a Korean concierge."
★★★★★
2025-01-29
G

KR Guest User

Family
Ibis Cancun Centro ★★★
"It was better than the review. There's Walmart supermarket connected to lobby, so easy to grab foods, milks, gifts... Also, all the hotel counter abd service people are nice. My room was quiet and yes you can hear if people close door really hard but it can happen to any hotel. There's separate Air conditioning so room was cool. You can control the temperature. Also There's pizza restaurant and rental car service in the lobby. Very convenient location overall."
★★★★★
2023-12-28
A

XX Anonymous User

Solo traveler
Krystal Cancun ★★★★
"I enjoyed the pool and the beach, beach towels were available and very comfy but you have to pay for cabanas"
★★★★★
2026-09-24
E

CA Emin Guluzade

Couple
Hotel NYX Cancun ★★★
"Overall, I’d rate Hotel NYX Cancun 3/5. The hotel was decent for the price, so I think the value was fair. The food was below average and could definitely be improved. The pool area was also disappointing because there is only one main pool and it gets extremely busy. There were only two restaurants/food options, so the choices felt very limited. Overall, it was an okay stay for the price, but I expected better food, more dining options, and a less crowded pool area."
★★★★★
2026-08-30

Hotels Near Top Cancun Landmarks

Experience the charm of Cancun by staying near the iconic landmarks.

Cancun Travel Information

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Power Plug & Voltage

127V/Type A/B

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Exchange Rate

MXN

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Local Payment

Cash/Cards/CoDi

📱

Connectivity

Telcel/Movistar/AT&T

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Current Weather

Partly clear with showers

More Information About Cancun Hotels

Key Info

Details

Number of reviews

16,100

Total properties

356

Weekday Avg. Price

CAD 362

Weekend Avg. Price

CAD 379

Trending hotel

Hotel NYX Cancun

Popular area

Zona Hotelera

FAQs About Hotels in Cancun

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