The Villas Cancun by Grand Park Royal - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
The Villas Cancun by Grand Park Royal - All Inclusive
#17 of Premium Hotels in Cancun
Blvd. Kukulcán km 10.5, Cancun, Quintana Roo 77500, Mexico
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With a stay at The Villas Cancun by Grand Park Royal - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Chac Mool Beach and Cancun Convention Center. This upscale property is 2.8 mi (4.4 km) from La Isla Shopping Mall and 2.9 mi (4.7 km) from Tortuga Beach.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 87 Reviews
Amenities
Outdoor Swimming PoolBeach VolleyballSaunaSpaFitness RoomParkingFreeBarRestaurantMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Cancún International Airport
(21.5 km)
Landmarks: Marina Punta del Este
(190m)
Landmarks: Playa Caracol
(610m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
21
Villa Master Suite Plunge Pool Ocean Front
1 King bed
Has window
Non-smoking
Air Conditioning
Minibar
Sea View
Towel
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8
Villa Master Suite Plunge Pool
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
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9
Villa Junior Suite Plunge Pool Ocean Front
2 Double bed
Has window
Non-smoking
Air Conditioning
Minibar
Sea View
Towel
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8
Villa Junior Suite Plunge Pool
2 Double bed
Has window
Non-smoking
Air Conditioning
Minibar
Towel
Garden View
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8
Deluxe Sea Front Villa
2 Double bed
Has window
Non-smoking
Air Conditioning
Minibar
Sea View
Towel
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5
Deluxe Villa
2 Double bed
Has window
Non-smoking
Air Conditioning
Minibar
Towel
Garden View
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Guest Reviews(87)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Edite
February 20, 2024
Great property for the price!
Verified traveler
February 17, 2024
Hopefully this helps future travelers when they are looking for a nice trip. I’ve been to several other all-inclusives in the hotel zone and this was the most disappointing. I never expect great food, but some of these meals were really hard to stomach. The staff also came across aloof at best, and sometimes antagonistic. Amenities were sp**** (like towels and chairs by the pool). There are better options out there - choose those.
Daniel
February 14, 2024
poor service and trea**ent. late check-in. dirty plunge pool and lounge area. terrible staff.
Jeffrey F
February 13, 2024
The main basis of my rating is the excellence of the housekeeping, butler and wait staff.(See exception below.) They were always very friendly and helpful.
The room and beach were awesome, as expected.
For an all-inclusive the food was better than expected. Make sure you try the Hibachi at Koi and the Mirador.
The only drawback is that the Grand Park Royal is part of a time-share network (sorry, vacation club). This was irritating in two ways: 1. The concierge staff were concerned mainly with roping you into a club presentation and 2. some of the amenities were open only to club members (deluxe beach cabanas for example).
Timothy
February 4, 2024
Not bad, but the hotel is a little old, there was no light for half a day, wi-fi periodically did not work. The staff is good 👍 Room clean
Chelsey
January 25, 2024
Nice Hotel, Nice Staff
Andrew
January 21, 2024
The villa itself is absolutely breathtaking. With the view the size of it is very nice we had the oceanfront Villa and stayed for seven days. Our Butler was Jessica she was helpful but she was being over worked. It seemed like she all over the place not like a real butler I feel . They say we had the VIP experience because we were in the villas but I didn’t see any difference between our experience and others that were staying at the resort, food is good limited options buffet is extremely small infinity. Adult pool 10 out of 10 wonderful view great bar service. Water is beautiful and sea**** isn’t bad. Rooms only goes down to 71degrees. Room service will only come once a day. Only 27 min from airport very convenient. Pizza was always good along with the ice cream.
Michelle
January 15, 2024
Beautiful views. Clean but dated property that has maintenance needs (wiggly toilet, scuffs on walls, sewer smell overwhelming in middle of the night). Housekeeping in Villa was decent but who needs housekeeping. Most staff friendly. No mildew smells, EXCELLENT air conditioning in Villa. VIP service is not very VIP. No drink service to the room and asking for more than 2 ounces of a beverage at pool bar=no. Pretty pricey to be told no on having some rum in room or only allowed room service once a day. Food was hit and miss. Staff in ala cart restaurants was the stand out. Cafe (coffee & ice cream) and Cassis Bar service was good. Buffet was lackluster, same cheap. dried out, cold choices repeated which is disappointing if you didn't get a reservation in ala cart and some of the food was just plain bad for the price point. Things that should be common sense aren't (cleaning glass to patio, cleaning plunge pool, ice service without having to beg for it since there are no ice machines). If you have any mobility issues or even a sore knee...flagstone is everywhere (uneven paths) and many steps. Butler service=no anticipation of needs or delivery of promised services without multiple requests. Management doesn’t inform butler until day of if ala carte location is closed or not, so you might get no reservation & stuck with the buffet.
Youssef El
January 7, 2024
Not a good experience, food was bad, rude service, no manager to talk to. Would not return. They said we were “vip” but we didn't even have hot water the first night, had to ask them to turn it on. Our phone in the room did not work. Etc. not coming back. It was terrible
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:30
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children cannot stay at this hotel.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 62
With a stay at The Villas Cancun by Grand Park Royal - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Chac Mool Beach and Cancun Convention Center. This upscale property is 2.8 mi (4.4 km) from La Isla Shopping Mall and 2.9 mi (4.7 km) from Tortuga Beach.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and shopping on site.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Cocay, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 33 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and shopping on site.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Cocay, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 33 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Beach Volleyball
Sauna
SpaAdditional charge
Fitness RoomAdditional charge
ParkingFree
Bar
Restaurant
Meeting Room
Multi-Function Room
24-Hour Front Desk
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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