Krystal Cancun All Inclusive
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1 room, 2 adults, 0 children
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Krystal Cancun All Inclusive

Paseo Kukulcan km 9, lotes 9 y 9A, Cancun, Quintana Roo 77500, Mexico
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With a stay at Krystal Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute walk of Gaviota Azul Beach and Cancun Convention Center. This upscale hotel is 0.2 mi (0.4 km) from Forum Beach and 0.6 mi (0.9 km) from Chac Mool Beach.Show More
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hotel overview picture
3.2/5·
It is an incredible hotel, with a beautiful view of the sea and central
Amenities
Beach VolleyballSnorkelingSpaFitness RoomParkingFreeChildren's PoolKids' ClubLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(23.6 km)
Landmarks: The City Nightclub Cancun
(210m)
Landmarks: Congo Bar Cancun
(230m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Standard King Room with City View
7

Standard King Room with City View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
City View
Room Details
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Standard Double Room with Two Double Beds and City View
5

Standard Double Room with Two Double Beds and City View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Romantic Room, 1 King Bed, Balcony, Oceanfront
6

Romantic Room, 1 King Bed, Balcony, Oceanfront

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Luxury Double Room, 2 Double Beds, Balcony, Ocean View
6

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Luxury Double Room, 1 King Bed, Ocean View
7

Luxury Double Room, 1 King Bed, Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Krystal Club with Balcony Ocean View, Two Double Beds
7

Krystal Club with Balcony Ocean View, Two Double Beds

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Krystal Club with Balcony Ocean View, King Bed
7

Krystal Club with Balcony Ocean View, King Bed

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Family Studio, 1 King Bed with Sofa Bed, Sea View
5

Family Studio, 1 King Bed with Sofa Bed, Sea View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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Guest Reviews(101)

3.2/5
Verified Reviews
  • Cleanliness3.2
  • Amenities3.2
  • Location3.2
  • Service3.2
jessed marisol guerrero diaz
August 17, 2022
It is an incredible hotel, with a beautiful view of the sea and central
Original TextTranslation provided by Google
Melissa Lynn
February 16, 2024
This was our second visit to Krystal and we for sure WILL go back. The rooms need to be upgraded, our shower and sink faucets were in really bad shape and the toilet ran unless you jiggled the handle repeatedly. The fixtures and molding in the room need to be replaced. As for cleanliness, our room was cleaned every day with clean sheets and towels. They didn't however sweep or wash the floor. We made do and never complained because for the price you can't beat it! The staff work so hard and are so friendly they are so appreciative of tips and deserve them. We did the all-inclusive and will do it again, because of the ease. The onsite restaurants available for dinner are really good, the menu is limited and reservations can be difficult (my advice book your reservations using their online system for every night upon your arrival). The buffet and cafe available for breakfast and lunch are fair (freshly made omelets in the AM are really good). As far as the drinks, I believe the liquor may be watered down, but it was fine. We went during the Superbowl and it was disappointing that they did not have anything planned, we watched it in Spanish and got the jist of it. They did try to stream it in American, but it was a complete failure, but they did try. The beach is amazing, and the views from the oceanfront rooms are breathtaking (though we ordered a king-size bed and got two doubles-we just snuggled). The area around the resort is super fun with a great party vibe.
FellowTraveler675152
May 7, 2024
Una felicitación muy grande para Linda, Iván, Pablo y Oscar del área de playa por su atención tan amable y rápida. Vine con mi suegra y cuñada y quedamos muy satisfechos con su servicio, los snacks muy deliciosos. Muy recomendable su comida
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karen
February 15, 2024
Needs more things to do games music something exciting I did take my sister parasailing but the transportation was awful just awful here is what I have in transportation $18.00 $138.00 $50.00 I will forever do my own transportation and maybe my own bookings
Yamilex
February 14, 2024
Had a good time and resort was nice but will probably not be returning due to top shelf liquors and more variety of beer not being offered. No one let us know that there would be additional charges for drinks even when you purchased the all inclusive package.
Michelle
February 13, 2024
Bis auf Flecken der Bettwäsche und der Zustand der Dusche/Badewanne war alles super
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Oscar Ildefonso Avila
February 12, 2024
Ok
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Verified traveler
February 11, 2024
This hotel is amazing. The price is not expensive but the location is perfect. It is next to the Hyatt but only costs half. The beach is shallow, good for kids. The front desk is very friendly especially an old man named Rafael. One day I reserved the restaurant late, but with his help, I successfully finished the reservation 5 minutes before my originally planned dinner time. The next day, I need to check out late. He helped to stay 2 more hours without charging any extra cost. - Quan & Sarah
Karla Roció Rodríguez
February 6, 2024
Everything was very good, the beach area had a lot of people who are not from the hotel. But all good overall
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Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.

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Property Description

  • Opened: 1981
  • Number of Rooms: 502
With a stay at Krystal Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute walk of Gaviota Azul Beach and Cancun Convention Center. This upscale hotel is 0.2 mi (0.4 km) from Forum Beach and 0.6 mi (0.9 km) from Chac Mool Beach.

Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Aquamarina, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Free valet parking is available onsite.

Make yourself at home in one of the 502 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Services & Amenities

Spa
Fitness Room
Kids' Club
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About This Property

Nearest AirportCancún International Airport
Distance to Airport23.62KM
Average Price FromJPY59729
Hotel Star Rating4