Casa Turquesa - Near Luxury Avenue Shopping Mall
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Casa Turquesa - Near Luxury Avenue Shopping Mall

Health Protected
Km. 13.5, Blvd. Kukulcan, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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Located in Cancun (Zona Hotelera), Casa Turquesa - Near Luxury Avenue Shopping Mall is steps from Playa Tortugas and a 2-minute drive from Langosta Beach. This upscale aparthotel is 5.4 mi (8.7 km) from La Isla Shopping Mall and 1.8 mi (2.8 km) from Tortuga Beach.Show More
We Price Match
hotel overview picture
3.8/5Good·Cleanliness: 3.8
All 102 Reviews
Amenities
Golf CourseMassage RoomParkingFreeLibraryMulti-Function RoomChildren's PlaygroundFreeCurrency ExchangeLuggage StorageWake-Up CallWi-Fi in Public AreasFree
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Surroundings
Airport: Cancún International Airport
(19.6 km)
Landmarks: Museo Subacuatico MUSA
(170m)
Landmarks: Jetpack Adventures
(240m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Suite with Sea View (Junior Suite*)
4

Suite with Sea View (Junior Suite*)

1 King bed or 2 Queen bed
Has window
Non-smoking
Room Details
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Junior Suite Suite Garden View
5

Junior Suite Suite Garden View

1 King bed or 2 Queen bed
Has window
Non-smoking
Room Details
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Suite Suite Honeymoon
9

Suite Suite Honeymoon

1 King bed
Has window
Non-smoking
Room Details
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Suite Suite King Royal Ocean View with Private Pool
21

Suite Suite King Royal Ocean View with Private Pool

Has window
Non-smoking
Room Details
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Suite Suite Presidential Ocean View
16

Suite Suite Presidential Ocean View

Has window
Non-smoking
Room Details
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Duplex King Suite with Sea View
5

Duplex King Suite with Sea View

1 Queen bed
Non-smoking
Air Conditioning
TV
Towel
Shampoo
Room Details
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Studio
4

Studio

1 Queen bed
Non-smoking
Air Conditioning
TV
Towel
Garden View
Room Details
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Guest Reviews(102)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
Guest User
September 30, 2023
I really liked the hotel. Great location and nice beach. Large rooms. The optimum ratio of price and quality.
Original TextTranslation provided by Google
Victoria
June 20, 2022
I absolutely had a wonderful time on my vacation. The building and grounds are beautiful and the artwork is exquisite. I enjoyed both Katia's warm smile and generosity as well as the other woman who speaks english, but I didn't catch her name. I really loved speaking with her as she has a very strong and kind spirit. I noticed throughout my stay that there is 24hr security on site as I get up randomly throughout the night. When the AC stopped working in my room I was offered a different room with working AC, but I was comfortable in my suite and the night air was good enough to keep me cool until the next morning when they fixed it. I felt very welcomed, safe, and appreciated. They get 5 stars from me.
Martha
February 25, 2024
It is excellent we love the place ,pool and beach near our room,staffs very nice and the place is clean.
Belen
February 25, 2024
It was a small hotel where they were very personal with our needs. I would highly recommend them.
yusuf
February 24, 2024
Great place loved the pool wish it was open earlier
Andrea
February 22, 2024
Casa Turquesa is a boutique hotel with a spectacular oceanfront view. If you’re looking for some quiet, relax vibe away from loud noise and crowded hotel scenes then this THE PLACE to be at. They have a quaint restaurant that serves simple breakfast, lunch and dinner. The hotel is decorated with the owner’s private Art collection from his own Art Gallery within the Hotel itself. Fascinating! All the rooms are big with an ocean view. Negative: The bathroom shower and floor is outdated. Wear rubber slippers.
Guest User
May 17, 2024
Our stay at Casa Turquesa was extremely disappointing and failed to meet even the most basic human needs. We booked to stay 7 nights, but we had to find alternative accommodations after a single night. The accommodations had numerous serious issues, including: Non-functional plumbing: The bathroom plumbing was not working properly, causing significant inconvenience. Doors that did not lock: This compromised our sense of security and safety. Broken elevator: The elevator was out of order, making it difficult to access our 3rd-floor room. No hot water: There was no hot water in the shower, which was unacceptable. Exposed electrical wiring: This posed a serious safety hazard. Non-locking in-room safe: We were unable to securely store our valuables. Unstable handrail on the staircase: The handrail swayed and was not stable, posing a safety concern when going to our room on the 3rd floor. I'm completely confused about how this hotel has so many positive reviews. Initially, we were in a room where the toilet would not flush, and maintenance had to come clear it. The maintenance person told us we must throw all toilet paper in the trash and then flush three times. This was not possible as the water pressure was so low it literally took 10 minutes for the tank to refill. When the toilet wouldn't flush a second time and required maintenance help, we were moved to a room on the 3rd floor (with no working elevator) only to find more safety issues. I do not recommend this hotel.
marie-josee
February 18, 2024
I arrived at around 1:45pm or so, there’s no checking in early.. for those who are wondering. They will ONLY allow you to check in as of 3pm. It was ok for me since I didn’t have much time to wait. My room was very big, so if you’re looking for space this is a good hotel. However, the hotel is very old. Just like other reviews I read, so I actually expected that. What bothered me was the towels, again.. very rough and old looking! Bring your own if you plan on staying here. And this goes for beach towels too. They were actually softer than the dark brown bath towels. Good thing is they had a small fridge. No microwave. That’s fine. Wifi was not dependable at all. And apparently nothing could be done when you lost connection after 5pm. So I was told. Pretty disappointing when you’re in the middle of a movie, but hey.. nothing you can do! The pool was fine, quiet most of the time. As for the beach, always found a chair.. not that many people. So that was good! But the chairs! OMG.. soooo uncomfortable. Very old chairs. Some were actually broken. To the right of me they had beautiful chairs and people taking drink orders.. I was a bit envious when my back would start to hurt.. I can’t lie! So all in all, I don’t think I’d come back here. Cause I was fine, since I was alone, but I’d rather stay somewhere a bit more comfortable next time.
georgina
February 17, 2024
Excellent for the price, the rooms are huge and have a great view.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: [Mon-Sun]07:00–23:00

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.8/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1991
  • Number of Rooms: 30
Located in Cancun (Zona Hotelera), Casa Turquesa - Near Luxury Avenue Shopping Mall is steps from Playa Tortugas and a 2-minute drive from Langosta Beach. This upscale aparthotel is 5.4 mi (8.7 km) from La Isla Shopping Mall and 1.8 mi (2.8 km) from Tortuga Beach.

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This Beaux Arts aparthotel also features complimentary wireless internet access, concierge services, and wedding services.

Enjoy international cuisine at El Mirador, a poolside restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.

Services & Amenities

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About This Property

Nearest AirportCancún International Airport
Distance to Airport19.58KM
Average Price FromEUR461
Hotel Star Rating4