Paradisus Cancún
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
Paradisus Cancún
Blvd. Kukulcan km 16.5, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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Located in Cancun (Zona Hotelera), Paradisus Cancún – All Inclusive is within a 5-minute drive of Luxury Avenue Shopping Mall and Museo Maya Trailhead. This 4.5-star aparthotel is 2.1 mi (3.4 km) from La Isla Shopping Mall and 2.6 mi (4.2 km) from El Rey Ruins.Show More
We Price Match
3.8/5Good·Amenities: 3.9
All 103 Reviews
Amenities
Golf CourseOutdoor Swimming PoolDivingSnorkelingSaunaSpaMassage RoomFitness RoomParkingBar
All Amenities
Surroundings
Airport: Cancún International Airport
(17.8 km)
Landmarks: Coco's Beach Club Cancún
(<100m)
Landmarks: Aquaworld
(300m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
The Reserve Lagoon View Suite(Adult Only)
1 King bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Minibar
Movie
Check Availability
2
Junior Luxury King Suite with Ocean View
1 King bed
Has window
Non-smoking
In-room Wi-Fi
Check Availability
2
The Rerserve Presidential Suite(Adult Only)
1 King bed
Has window
Non-smoking
Check Availability
6
Junior Luxury Suite with Ocean View
1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Check Availability
3
Royal Service Suite
1 King bed or 2 Double bed
Has window
Non-smoking
In-room Wi-Fi
Check Availability
1
Master Suite Nikte With Ocean View
1 King bed
Has window
Non-smoking
Air Conditioning
Minibar
Sea View
Hair Conditioner
Check Availability
7
Junior Suite with Ocean View
1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
1
The Reserve Luxury Junior Suite with Ocean View
1 King bed
Has window
Non-smoking
In-room Wi-Fi
Check Availability
3
Junior Suite Ocean View King
1 King bed
Has window
Non-smoking
Air Conditioning
Sea View
Hair Conditioner
Shampoo
Check Availability
4
Premium Suite with Lagoon View
1 King bed or 2 Single bed
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability
6
Premium Jr Suite Lagoon View
1 King bed or 2 Single bed
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Check Availability
6
Junior Suite with Lagoon View
1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
14
The Reserve Ocean View Suite(Adult Only)
1 King bed
Has window
Non-smoking
Air Conditioning
Minibar
Sea View
Movie
Check Availability
3
Family Concierge Suite with Lagoon View
1 King bed or 2 Double bed
Has window
Non-smoking
TV
Sofa
In-room Wi-Fi
Hair Dryer
Check Availability
5
The Reserve Deluxe Governor Suite
1 King bed
Has window
Non-smoking
In-room Wi-Fi
Check Availability
1
Junior Suite Nikte with Ocean View
1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
The Reserve Junior Suite with Lagoon View(Adult Only)
1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Check Availability
The Reserve Junior Suite With Ocean View(Adult Only)
1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Check Availability
1
The Reserve Deluxe Junior Suite with Ocean View
1 King bed or 2 Double bed
Has window
Non-smoking
In-room Wi-Fi
Check Availability
2
Royal Servce One Bedroom Suite with Lagoon View
Has window
Non-smoking
TV
Sofa
In-room Wi-Fi
Hair Dryer
Check Availability
8
The Reserve Deluxe Junior Suite with Lagoon View
1 King bed or 2 Double bed
Has window
Non-smoking
In-room Wi-Fi
Check Availability
1
Royal Service Junior Suite with Lagoon View
1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Check Availability
5
The Reserve One Bedroom Master Lagoon View Suite(Adult Only)
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Check Availability
1
Family Concierge Junior Suite with Lagoon View
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Check Availability
2
Family Concierge Suite with Ocean View
1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Check Availability
8
The Reserve Master Suite Ocean View(Adult Only)
1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews(103)
3.8/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.9
- Location3.9
- Service3.8
Guest User
May 31, 2024
In general very good, only that they charge you for services when they are included in the package.
Original TextTranslation provided by Google
LYyyYyy…
February 28, 2024
The hotel's front desk service is very poor. The restaurant is also very average. The facilities are also very average. The top room is a suite with one double bed. The room given to us has two single beds. We went to the front desk to argue. The front desk said that there are no other rooms. We can't help you whether you like staying here or not. We don't express it at all. I have been to Cancun 4 times and this hotel has the worst experience. It's terrible.
Original TextTranslation provided by Google
Muhammad Imran
July 10, 2021
Very Very poor service as well staff as well manger
Bethzeba
March 16, 2024
We would definitely book at the resort again. Food and drinks were okay. We upgrade to the Nikte experience. We arrived to the resort early around 8am and we did not meet our concierge until late afternoon around 4-5pm so we felt most of our day was a waste. We did get a cabana bed to wait it out and have our son swim in the mean time. It was disappointing to upgrade when there was no communication from our concierge from the time we checked in. Other than that, everything else went well.
Christine Johanna Meda
March 16, 2024
This was our 2nd stay at Paradisus, unfortunately it was not like the 1st stay at all.
The restaurants always had a 1-2 hour wait despite many open tables, leaving the only option for dinner the buffet, with little variety and rarely any good vegetarian options besides salad/fruit. The wait staff at the restaurants & buffet were very nice/helpful. The property has went downhill significantly since our 1st visit. It used to be lush, beautiful greenery inside & out but is now unkept w/ dying plants and broken fountains. The pools had mechanical problems, no one knew when it would be fixed and it made the pools somewhat dirty. There were *NEVER* enough lounge chairs or umbrellas for people, yet there was plenty of open space for loungers. The poolside waitstaff was inconsistent, there were times when they didn’t check on us for 4 hours.
The rooms were awful The 1st time we went to the resort we had a beautiful room that was clean, bright and had an excellent view. This time the room had zero view, there were cracks and holes in the walls, the bathroom had no ventilation and the tub setup was bizarre, it’s about a 3 foot drop to get out of the shower/tub. After having some close calls with falling getting out of the shower, we complained and the very unsympathetic staff ‘upgraded’ us to a handicapped room. The new room was better but the shower leaked massive amounts of water into the hallway, we had to use 6-7 towels on the floors after showering and call for them mop.
Guest User
June 11, 2024
Phenomenal service! Great food! environment, and amazing service at thenLemon Fish!!! Jorge was very lively and informative! Chief Marcos is a very skilled chef! Have to try it! It's dwindling worth the trip here! Desert was the best 👌 you will not regret it!
Guest User
June 11, 2024
David nuestro camarero nos atendió con un servicio de 10, atento, amable, educado y sobre todo compañero Luis el concert un 10 muy amable Carlos quien nos trajo los alimentos de 10 mucha calidad y presentación Toda la comida muy rica y de calidad pero lo mejor la atención ofrecida
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Guest User
June 11, 2024
The lack of entertainment after 11pm was a disappointment. All restaurants and all bars close at 11pm. No nightlife after 11pm. Cannot even get beers from room service after 11pm.
Guest User
June 11, 2024
The service by Jorge was excellent. He was attentive and provided several food options. He brought out refills and offered desserts and after meals drinks. The food from start to finish was fresh and tasty. I would definitely eat at Lemon Fish with chef Marcus again.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1989
- Renovated: 2017
- Number of Rooms: 694
Located in Cancun (Zona Hotelera), Paradisus Cancún – All Inclusive is within a 5-minute drive of Luxury Avenue Shopping Mall and Museo Maya Trailhead. This 4.5-star aparthotel is 2.1 mi (3.4 km) from La Isla Shopping Mall and 2.6 mi (4.2 km) from El Rey Ruins.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor swimming pools. This aparthotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Malva Food Bazar, one of the aparthotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 657 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor swimming pools. This aparthotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Malva Food Bazar, one of the aparthotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 657 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Parking
Bar
Nightclub
Tennis Court
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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