Paradisus Cancún
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun

Paradisus Cancún

Blvd. Kukulcan km 16.5, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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Located in Cancun (Zona Hotelera), Paradisus Cancún – All Inclusive is within a 5-minute drive of Luxury Avenue Shopping Mall and Museo Maya Trailhead. This 4.5-star aparthotel is 2.1 mi (3.4 km) from La Isla Shopping Mall and 2.6 mi (4.2 km) from El Rey Ruins.Show More
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hotel overview picture
3.8/5Good·Amenities: 3.9
All 102 Reviews
Amenities
Golf CourseOutdoor Swimming PoolDivingSnorkelingSaunaSpaMassage RoomFitness RoomParkingBar
All Amenities
Surroundings
Airport: Cancún International Airport
(17.8 km)
Landmarks: Extreme Games Cancun
(170m)
Landmarks: Aquaworld
(300m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

The Reserve Lagoon View Suite(Adult Only)
10

The Reserve Lagoon View Suite(Adult Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
Movie
Room Details
Check Availability
Junior Luxury King Suite with Ocean View
2

Junior Luxury King Suite with Ocean View

1 King bed
Has window
Non-smoking
In-room Wi-Fi
Room Details
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The Rerserve Presidential Suite(Adult Only)
2

The Rerserve Presidential Suite(Adult Only)

1 King bed
Has window
Non-smoking
Room Details
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Junior Luxury Suite with Ocean View
6

Junior Luxury Suite with Ocean View

1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Royal Service Suite
3

Royal Service Suite

1 King bed or 2 Double bed
Has window
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Master Suite Nikte With Ocean View
1

Master Suite Nikte With Ocean View

1 King bed
Has window
Non-smoking
Air Conditioning
Minibar
Sea View
Hair Conditioner
Room Details
Check Availability
Junior Suite with Ocean View
7

Junior Suite with Ocean View

1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
The Reserve Luxury Junior Suite with Ocean View
1

The Reserve Luxury Junior Suite with Ocean View

1 King bed
Has window
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Junior Suite Ocean View King
3

Junior Suite Ocean View King

1 King bed
Has window
Non-smoking
Air Conditioning
Sea View
Hair Conditioner
Shampoo
Room Details
Check Availability
Premium Suite with Lagoon View
4

Premium Suite with Lagoon View

1 King bed or 2 Single bed
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Room Details
Check Availability
Premium Jr Suite Lagoon View
6

Premium Jr Suite Lagoon View

1 King bed or 2 Single bed
Non-smoking
Air Conditioning
Hair Conditioner
Shampoo
Soap
Room Details
Check Availability
Junior Suite with Lagoon View
6

Junior Suite with Lagoon View

1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
The Reserve Ocean View Suite(Adult Only)
14

The Reserve Ocean View Suite(Adult Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Minibar
Sea View
Movie
Room Details
Check Availability
Family Concierge Suite with Lagoon View
3

Family Concierge Suite with Lagoon View

1 King bed or 2 Double bed
Has window
Non-smoking
TV
Sofa
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
The Reserve Deluxe Governor Suite
5

The Reserve Deluxe Governor Suite

1 King bed
Has window
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Junior Suite Nikte with Ocean View
1

Junior Suite Nikte with Ocean View

1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
The Reserve Junior Suite with Lagoon View(Adult Only)
8

The Reserve Junior Suite with Lagoon View(Adult Only)

1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
The Reserve Junior Suite With Ocean View(Adult Only)

The Reserve Junior Suite With Ocean View(Adult Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
The Reserve Deluxe Junior Suite with Ocean View
1

The Reserve Deluxe Junior Suite with Ocean View

1 King bed or 2 Double bed
Has window
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Royal Servce One Bedroom Suite with Lagoon View
2

Royal Servce One Bedroom Suite with Lagoon View

Has window
Non-smoking
TV
Sofa
In-room Wi-Fi
Hair Dryer
Room Details
Check Availability
The Reserve Deluxe Junior Suite with Lagoon View
8

The Reserve Deluxe Junior Suite with Lagoon View

1 King bed or 2 Double bed
Has window
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Royal Service Junior Suite with Lagoon View
1

Royal Service Junior Suite with Lagoon View

1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
The Reserve One Bedroom Master Lagoon View Suite(Adult Only)
5

The Reserve One Bedroom Master Lagoon View Suite(Adult Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
Family Concierge Junior Suite with Lagoon View
1

Family Concierge Junior Suite with Lagoon View

Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
Family Concierge Suite with Ocean View
2

Family Concierge Suite with Ocean View

1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Room Details
Check Availability
The Reserve Master Suite Ocean View(Adult Only)
8

The Reserve Master Suite Ocean View(Adult Only)

1 King bed or 2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types

Guest Reviews(102)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.9
  • Location3.9
  • Service3.8
LYyyYyy…
February 28, 2024
The hotel's front desk service is very poor. The restaurant is also very average. The facilities are also very average. The top room is a suite with one double bed. The room given to us has two single beds. We went to the front desk to argue. The front desk said that there are no other rooms. We can't help you whether you like staying here or not. We don't express it at all. I have been to Cancun 4 times and this hotel has the worst experience. It's terrible.
Original TextTranslation provided by Google
Muhammad Imran
July 10, 2021
Very Very poor service as well staff as well manger
Andrew
February 17, 2024
We loved the beach and the wonderful beach service. The food was excellent and Malva provided a perfect buffet option for breakfast, lunch or dinner if our group wanted something extra. The steak restaurant Sal is additional cost but one of the better food options along with Lemon Fish. It's hard scoring a beach chair after 7 am even by the pool so get up early to set your towels down to make sure you have a spot. The resort is safe with plenty of activities (magic show for our 5 year old!) and the kids club is open most of the day for entertaining the youngsters. Pyramid 3 gets a bit noisy after 9 as the stage is opposite the main lobby but the acts usually run for only 1 hour. The service is amazing and everyone works very hard to keep the property spotless.
Verified traveler
February 16, 2024
It was awesome
Guest User
May 14, 2024
El lugar es muy bonito, la comida excelente…viajamos en familia y en lo personal la habitación fue muuuuy espaciosa para estar con niños. La estancia y atenciones, fueron de primera, especialmente del Sr. Alberto, nos apoyaba enormemente durante los desayuno, excelente calidad humana.
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Guest User
May 14, 2024
Paradisus Cancún lo mejor sus instalaciones súper desde afuera y adentro es hermoso el personal son muy amables el mesero Juan de l restaurante italiano muy cervicial gracias por tu paciencia Juan y nuestro mayordomo Eduardo nos facilito todo claro que volveremos si Dios nos permite este hotel es de lujo pero lo más importante es las personas su amabilidad sus respetos Mi familia encantada y yo por supuestamente
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Guest User
May 15, 2024
Just ate at the Authentic Mexican restaurant Cielo! By far my favorite so far. Moises and Oscar are fantastic and some of the friendlies people we have had the pleasure of meeting so far. The food was fabulous 👌🏼 and the service was the best. Definitely recommend.
Guest User
May 15, 2024
The beds are very comfortable, amenities are great, staff are helpful and welcoming. So much choice with the restaurants at the resort. Highly recommend and will definitely stay here again when returning to cancun. Jose, our concierge was extremely helpful and nice, assisted with everything we reached out to him for. Thank you for making our stay extra special!
Guest User
May 13, 2024
Couldn't get the little things right... replenishing water,minibar, snacks or even a pen. Everything shuts down at 11:00. DON'T go to hear about the hotel unless you're looking for a different twist on a time share, BUT ALL STAFF WERE AWESOME PEOPLE.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1989
  • Renovated: 2017
  • Number of Rooms: 694
Located in Cancun (Zona Hotelera), Paradisus Cancún – All Inclusive is within a 5-minute drive of Luxury Avenue Shopping Mall and Museo Maya Trailhead. This 4.5-star aparthotel is 2.1 mi (3.4 km) from La Isla Shopping Mall and 2.6 mi (4.2 km) from El Rey Ruins.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor swimming pools. This aparthotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Malva Food Bazar, one of the aparthotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 657 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportCancún International Airport
Distance to Airport17.82KM
Average Price FromPLN2752
Hotel Star Rating5