Pet-friendly Hotels in Cancun

We stayed in the garden villa which also has a bit of ocean view for four days. The location is great, beach and pools are great too, buffet is a meh, so remember to book one of the restaurants as soon as you can as the quality of the food is much better. Overall a great place with an attractive price.

Upon arrival we were greeted with Champagne! That’s always major we love the feel of luxury. Check-in was brief and to the point. However as we were being shown the property we were being pitched for an upgrade to Xhale which would me our room and amenities would change. We were interested initially but quickly learned the appointment to upgrade would be a timeshare pitch. Immediately we called to decline. The Xcelerate ocean view room was perfect. All the luxurious amenities were a plus including the ability to play music in the bathroom via Bluetooth. The open shower was heavenly with two full stream shower heads from the ceiling. Everything is definitely electronic in the room. You even request room service from electronically. The bar drinks was strong and close proximity on the property. The food was good. We only tried the Italian which was a great experience. The server was amazing. Prepare to party on schedule because often times the music would not stop at the pool when we wanted to turn down from shopping all day. If you’re considering I would say go, I would visit the property again in the future.

The hardware is good, but the service feels a bit cold and greasy (yes, these two feelings can be combined, the opposite of it is kind and natural), so the stay is not very comfortable. It is not very convenient to take a golf cart when going out for activities inside the hotel. For vacations, you have all the hardware you want, but the only thing missing is a relaxed and relaxing atmosphere, which is often the most needed for vacations. If you want to go out, you can only ask the front desk to help you take a taxi. All the people who come here are huge SUVs. They start at 20 to 30 dollars in a few minutes. The fare for a meal is more expensive than the meal.

Awesome 10 nights stay On arrival we were greeted and bags taken and given a glass of champagne. Our first room was right by the lift in building 1 I asked if we could be moved and this was no problem and given a room in building 2 on the 6th floor. Only problem was the window leaked when it rained but wasn’t a massive problem. After all the really negative reviews I was really concerned about staying but I didn’t need to be so worried and stressed. The food is great the bar in the lobby shut at 1am. The staff are fantastic Raul, Johnathon, Enrique Francisco, Antonio are all very great welcoming members of staff and they will keep your glasses topped up every minute of the day if they could. Mary the omelette lady was also awesome and new exactly what I wanted every day especially the day when I choose peppers and she told me they were hot hot ones lol. Sun beds are reserved very early most mornings but we never struggled to get one. Some staff are funny as in wouldn’t change small dollar notes but would do so for other people, we had to ask bar staff to change money for us. Staff in the restaurants would get us a gin and tonic the next night they wouldn’t and this is how it went on. Pool games are there to get everyone involved but your not forced to take part. We would certainly be coming back here as we loved it Thank you team Oleo for a wonderful stay and hope to see you soon

Superb hotel, restaurants are delicious, Asian restaurants are confusing, favorite Italian restaurant, the hotel occasionally has a buffet by the pool. Facilities are great, rooms are large, adults only, no children, great stay.

The experience was greatly diminished when the hotel charged $150.00 for the room and key deposits. That was almost equal to the price of my entire stay. This should have been listed in the hotel description. Only stating that additional charges may be charged does not warn of the excessive charge I received. In addition, I am still fighting with them to get part of the deposit back. I travel frequently and this charge was definitely more than most hotels. And obviously, if complaints are not lodged, the deposits are not returned.

Very nice location, beach front walking distance from the hot spots such as cocobongo. Easy parking, nice pools areas and also beautiful gardens! The reception is quite large with a amazing perfume in the air! The room space is very fine, also are their amenities (highlights to the Nespresso machine in the room). For the room I would just add a glass door on the shower (because all the time the splash water will get the toilet wet). The gym is very nice and well located! The staff gives you good attention but most of the waiters are just pushing you for the tips (tips should be the result of a good service, but not the goal for the service). The prices for the drinks and food are very expensive, and even inside the restaurant in the dinner, they gave us the wine in a plastic glass, really not suitable for the high price for the wine! I recomend this place very much if you are looking for a reasonable price but nice hotel, just find someplace else for your dinners and make your money worth. The beach had lots of sargazo, so we couldn't enjoy the sea.

Nice and vibrant hostel/hotel, we opted in for private room for two. About 5 minutes walk from Bus Station. We stayed there for one night when we flew to Cancun, and had bus to Valladoid next morning. We didn't have breakfast with our rate, but we ended up eating there in the morning anyway, as it was convenient. We didn't regret it. Breakfast bar is nicely located by the pool, you get the Mexican vibe, staff welcoming and helpful. Nice menu choice. Paid 435 pesos for two people for a couple of things as we were hungry and thirsty. Hotel is nicely decorated, nice crowd (they have cowork space there), friendly and welcoming staff. If I had any wishes: shower with nicer water pressure but this doesn't affect me rating this place as 5!

First time staying at this property. I must say I was surprised how close was to different places. First, at front desk employees were friendly, knowledgeable and attentive. Employees cleaning the rooms as always working hard and always willing to help. Room was clean and did not have any problems. Close to hotel you can walk to Plaza de las Americas and opposite way go to Costco. Past la Plaza there is a view of lagoon where you can run/ walk and get some exercise early in the morning. At lobby you can talk to a lady about any tours. They have tons of places to go. If you want to go into town, you can get a taxi which is more expensive. If you feel adventurous, you can take a local bus which it would cost 10 pesos vs 300 in taxi. Another way is UBER which I took many times. Overall, a great experience being at this hotel. I walked and run around this property so I learned about restaurants and things to see and do, e-mail me for any questions. Otherwise, enjoy your time in beau Cancún.

The quality of the business. Professionalism and staff sympathy. Optimale location to relax. Excellent environment. Excellent to relieve stress and recover forces. The only (uncontrollable) other way was the wind that made feel in the pool.