Sun1 Milnerton

We liked the hotel well enough, but our stay was marked and marred by one disappoin**ent after another. On checking in it was clear that a request of needs sent to management on booking our unit had been totally ignored. I'm handicapped and need a lift to access upper floors. Nobody took the trouble to inform me there is no elevator in the hotel! So, no access to our unit for me. Then we were blandly informed that the rooms had no aircon! This is at the end of summer when it gets hot as hell in this part of the country. This turned the rooms into hot, airless chambers where only an alien from another planet could subsist. Thanks to staff, a room with barely functioning aircon was eventually found and that's where we spent the night. Definitely not among my best experiences with overnight hotel stays and most definitely one of the less memorable ones ...

It was somewhat okay. Lack of professionalism, it is very noisy especially at night. The rooms are small and the beds are hard.

The check in was time consuming even after receiving forms to complete before check-in informing us we would only receive our keys. On opening the room door, the fire alarm went off. When going to reception we were told a child had let the alarm off. We woke up again at around 6 am with the fire alarm going off causing panic once again. Again a false alarm. To make matters worse there was loadshedding at 7.30 to 9.30 and you couldn't even flush to toilets as there was no generator. The area is also not a very good area. Not a pleasant experience.