Hotels in Cape Town

"This is not my first time visiting this place but this time I don’t want to lie I was very disappointed. I got charged 200 rand cause my pillow had oil(hair oil) I have braids on and additional to that they said there was blood on the sheets which was so weird cause I did not bleed Mind you this blood was only mentions after I told them that I will come back tomorrow cause paying 200 Rand for small smudges of oil on the pillow cash didn’t make sense then the receptionist went on to say we saw blood Then they said there was food sauces as well ..I mean I’m staying there and I was here for 2 nights ain’t no way am I going to leave the place spotless But the receptionist was just being rude which was unnecessary Like I said this wasn’t the first time coming here I always come and never have I ever gone through this even after staying for more days with friends I just think it’s drama to charge me for oil on my pillow cause I slept on it it’s bound to happen a"

"Disappointing — Not the Taj Experience I Expected I stayed one night at Taj Cape Town and, having stayed, worked, and studied at other Taj properties worldwide, I left feeling that this hotel does not deliver the signature “Taj” experience. Location: Excellent — centrally located and convenient for business and sightseeing. Rooms: Very good. The guest room was well-appointed, comfortable, and met the standard I expect from a five-star property. No complaints on accommodations. Food & Beverage: Below expectations for a Taj. The breakfast buffet was serviceable but average — acceptable for a quick meal, but nothing memorable in terms of variety, presentation, or quality. The on-site Asian restaurant is extremely small (about five tables) and suffers from poor ventilation: the exhaust does not appear to function adequately, so the space quickly fills with an oily cooking smell that lingers and detracts from the dining experience. The food itself was below the quality I would expect from a Taj-branded restaurant. Service & Brand Feel: This is where the hotel most noticeably misses the mark. While staff were professional, the overall atmosphere lacked the warm, polished service and attention to detail that distinguishes other Taj properties I have experienced. It felt more like a standard city hotel operating under the Taj name rather than a hotel delivering the full Taj brand promise. Value: Concerning. The hotel charges approximately INR 2,000 per day for parking — a steep add-on that should be clearly communicated up front and factored into the overall value proposition. Summary: The location and rooms are strong points, but the average breakfast, a small and poorly ventilated Asian restaurant, and an overall absence of the characteristic Taj hospitality leave this property short of expectations. If you are seeking the classic Taj experience, this particular hotel may not meet that standard."

"The location is excellent, and the security is top-notch. The basic amenities in the room are very sufficient. Everything was satisfactory, except for the rather small sink in the bathroom. The staff were also very helpful."

"The room was fantastic! It was very spacious, with a huge bed (looked like two single beds pushed together), a small living area, and a little balcony. Everything in the room was spotless!! The bedding was dry and soft. There were staff at the door to help bring luggage to the room, but we didn't have any cash for a tip, which I felt bad about! The hotel breakfast was plentiful and halal, which was perfect for us. For this price, getting a four-star hotel in Cape Town is incredible value for money! Highly recommend!"

"Had a great stay at The Tokyo Aparthotel. The apartment had everything I needed and the location was close to all the main attractions in the city. The staff was friendly, welcoming and made me feel at home. There is construction going on in the area at the moment, but besides that, I would highly recommend staying here. Thank you for a memorable stay ✨️🇿🇦"

"The facility itself truly lives up to its 5-star standard, beautiful, well-maintained, and luxurious lives up to the standard of the Radisson hotel brand which is my go to hotel when traveling the service unfortunately did not match. From the moment I arrived, I noticed a lack of basic hospitality from most of the staff. Simple gestures like greeting guests or offering assistance seemed to be overlooked, which was quite disappointing for a hotel of this caliber. That said, I would like to acknowledge the one staff member who checked me in, he was warm, professional, and genuinely welcoming. His service was the only moment that reflected the level of excellence one would expect here. Overall, the hotel has incredible potential, but the guest experience is significantly let down by inconsistent and, at times, indifferent service. I hope management addresses this, as the property itself deserves better representation."

"HAVN Apartstay Hotel provided a comfortable and practical base during our Cape Town stay. The location was highly convenient, allowing easy access to major attractions such as Table Mountain and the Waterfront. The apartment-style layout suited our family well, offering sufficient space for luggage, children, and downtime. The room was larger than expected and exceeded our initial expectations in comfort. While there was a slight lingering smoke smell upon arrival, airing out the room improved the environment. Staff were helpful and accommodating, especially when allowing us to store luggage prior to check-in. The overall experience balanced independence with hotel-style convenience. It was especially helpful during a busy sightseeing phase of the trip. HAVN offered a reliable, well-located option for families seeking flexibility and space in Cape Town."

"チェックイン時間に気をつけてください。 22:00までです。 以下の理由で、滞在先として最高でした。 - 部屋全体が清潔 - ネット回線は仕事ができるくらいに速い - 調理器具一式が揃っているので、自炊できる - 乾燥機付き洗濯機があるので、ランドリーサービスを利用する必要はない"

"We visited the hotel in January 2026. We loved everything, the studio room with a balcony was absolutely top-notch! 🔥 The location is convenient, and there's parking available. The only downside was that the washing machine in our room wasn't working, and we constantly had to ask for access to a laundry room, which was a bit annoying. Also, a rather unpleasant incident was being charged 350 for a stained sheet. This was purely accidental due to unavoidable feminine circumstances..."

"Great convenient location with lots of nice bars within walking distance. Staff are friendly. The toilet flush was not working one night so I called housekeeping and they came immediately to temporarily fix it but said that the maintenance team is not available and asked whether I would be using the toilet later... Thankfully the flushing issue did not recur."