Radisson Hotel Cape Town Foreshore Reviews
Radisson Hotel Cape Town Foreshore
29 Heerengracht St, Cape Town, South AfricaView Hotel Details
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Radisson Hotel Cape Town Foreshore Guest Reviews
4.1/5
Very Good
64 review
Verified reviewsLocation4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All Reviews(64)
Positive reviews(59)
Reviews with photos/video(2)
Negative reviews(5)
TommyHanG
Standard Room
Stayed in Sep 2022
Business travelers
21 review
Very Good
Posted on Sep 27, 2022
The hotel staff is polite and waiters have a priority attitude. Breakfast generally meets business needs and is close to the main traffic. There is a bar on the 10th floor for proper entertainment. The room is clean but the air-conditioning temperature cannot be adjusted
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Mogamat Muzamie... A
Stayed in May 2024
Solo travelers
Posted on May 22, 2024
I recently stayed at your hotel from 9-18 May 2024 and wanted to share my experience. While I must commend some of the staff for their exceptional service, I also encountered issues with cleanliness and maintenance. The room I initially checked into was not up to standard, with leftover items under the bed. Additionally, there were no notifications about ongoing maintenance or pool closures during my stay. One incident that stood out was being locked out for 20-25 minutes on Friday night without any communication. I have raised these concerns multiple times but have not received any follow-up from your end. It is disappointing considering the potential of your establishment.
Response from Property: Dear valued guest, We appreciate you for choosing to stay with us and the compliment shared about service received from some staff members. Please accept our sincerest apologies for the lack of quality and inconvenience experienced during your time at our hotel. This is not the standard our team aims to deliver, nor the experience we want our valued guests to have. We as a team aim to deliver positive memorable moments to every guest at every touch-point throughout the hotel, unfortunately we have fallen short this time. Your feedback has been shared with our team to ensure we address these concerns and shortfalls with the required urgency, and preventing such experiences from occurring in the future. We hope you will allow us another opportunity to showcase to you our true 'Yes I can' spirit to serve and deliver both delightful and memorable moments to you as our valued guest, again we apologize for not meeting your expectations. Kind regards Radisson Hotel Cape Town Foreshore team
Wanderer61298816867
Stayed in May 2024
Couples
Outstanding
Posted on May 31, 2024
We stayed here for 4 nights during our visit to Cape Town. This downtown hotel fits the bill. The rooms were clean, comfortable and quiet. The breakfast in the morning was super yummy with lots of choices. We had dinner there one night in the upstairs bar area and the food was not too bad. The hotel was centrally located and an easy walk to get aboard the red line on and off tourist bus. Quick taxi ride to the waterfront area. Staff was friendly and helpful. We would stay here again.
Response from Property: Dear valued guest, Thank you for sharing your positive review and compliments about your recent stay with us. Our team are delighted that you have enjoyed your recent stay, and are excited to welcome you back again soon. Your positive feedback has been shared with our team to ensure we continue to deliver positive memorable stays to you as our valued guest, ensuring inspiring hospitality experiences all round. Kind regards Radisson Hotel Cape Town Foreshore team
Nalbang
Stayed in May 2024
Family
Very Good
Posted on May 29, 2024
I really had a great time at this hotel. From the delicious breakfast, to the really friendly and helpful staff. Their rooms are also pretty. Two things I was really pleasantly surprised by is that they have gluten free bread, cookies, dairy milk alternatives. They even have a boardroom you can work from. I’d definitely go back
Response from Property: Dear valued guest, Thank you for sharing your positive review and for choosing to stay at our hotel. We appreciate the compliments shared and are delighted that you had a positive experience. Your feedback has been shared with our team to ensure we continue to deliver friendly service and creating positive memorable stays to you as our valued guest. Our team are excited to welcome you back again soon. Kind regards Radisson Hotel Cape Town Foreshore team
Sharon R
Stayed in Apr 2024
Solo travelers
Very Good
Posted on Apr 16, 2024
Park Inn is an amazing hotel, just in the right place, malls are like 10-15min from the hotel. It is safe, comfortable and the staff are welcoming. The hotel is clean, and great place for solo travelers. Breakfast also is very nice. Request for a room with Table Mountain view.
Response from Property: Dear valued guest, Thank for choosing to stay at our hotel and for sharing your positive compliments. We are delighted that you have enjoyed your stay with us and are excited to welcome you back again soon. We love the Table Mountain views too. Your feedback has been shared with our team, to ensure we continue to deliver positive memorable stays to you as our valued guest. Kind regards Radisson Hotel Cape Town Foreshore
sunilt1960
Stayed in Apr 2024
Couples
Very Good
Posted on Apr 15, 2024
The hotel was in good location in the Cape town and accessible to important spots in city . We had requested for and early check in and a late check out, for our two day and nights stay and we were very pleased that they were considerate to allow both. The staff at the counter especially Ms Carmen and Mr Wilbur were particularly helpful. The breakfast though not free and was an add on but was very good. The wifi in the room which we choose was not working, but really appreciate that the hotel staff gave an upgrade so as to enable us get the wifi. The hotel is slightly dated and needs refurbishment. We booked this hotel as the website mentioned there is good view of Table Mountain, however it is now obstructed by new buildings.
Response from Property: Dear valued guest, Thank you for sharing your feedback and for choosing to stay at our establishment. We appreciate the compliments shared about our team, in particular those mentioned. Your feedback has been shared with our team to ensure we continue to enhance our guests overall experience, allowing you to enjoy a delightful stay. We hope to welcome you back again soon. Kind regards Radisson Cape Town Foreshore team
Rooby1974
Stayed in Mar 2024
Couples
Outstanding
Posted on Mar 12, 2024
Superb hotel and location. Staff were incredible and went above and beyond to make sure everything was ok. Great brekky and cracking burger one evening - cooked medium and was perfect. Rooftop Terrance with table mountain views. Great drinks range too and the upgrade to suite was very much appreciated on arrival. Super comfy bed, hairdryer (we forgot the correct adapter but hotel supplied) and fab shower. Will definitely return to this hotel when we go back to Capetown. ❤️ Louise and Linda, Scotland
Response from Property: Hi Louise & Linda, Thank you for choosing to stay with us, and for sharing your delightful compliments about your recent time spent at our hotel, along with the positive comments about our team members. Your feedback will be shared with our team to ensure we continue to deliver memorable happy moments and quality stays to our valued guests all round. We look forward to welcoming you back again soon. Kind regards Park Inn by Radisson Cape Town Foreshore team
Chris E
Stayed in Mar 2024
Family
Outstanding
Posted on Mar 10, 2024
Great hotel.The staff made it special,those at reception were really helpful and efficient, the restaurant and bar staff were great,all had big smiles on their faces made you feel you were in a happy place.well situated, nice walk to the waterfront along the canals.Will definitely stay there again
Response from Property: Dear valued guest, Thank you for choosing to stay with us, and for sharing your delightful compliments about your recent time spent with us, along with the positive comments about our team members. Your feedback will be shared with our team to ensure we continue to deliver memorable happy moments and quality stays to our valued guests all round. We look forward to welcoming you back again soon. Kind regards Park Inn by Radisson Cape Town Foreshore team
Guest User
Stayed in Mar 2024
Other
0 review
Very Good
Posted on Mar 1, 2024
Staff were attentive and helpful. Room was clean, great location for the centre and the waterfront, and parking easy in the underground hotel car park, 50 rand a day. Location felt safe during day and Uber back at night was about 50-60 rand. Hairdryer in the room didn’t work properly, reported it but it wasn’t fixed. The rooftop-bar gave a fabulous view of the mountain. The renovation works didn’t disrupt our plans but it would have been nice to know in advance. The staff helped us to celebrate our anniversary and were very kind.
Response from Property: Dear valued guest, Thank you for sharing your review with us and for choosing to stay at our hotel and we appreciate the compliment shared about our lovely staff. Please accept our apologies for the Hairdryer not being fixed in a timely manner, we will address this ensuring it does not occur in the future and our team will continue to improve our efforts to minimize the impact of the ongoing renovation. Our team are looking forward to welcoming you back again soon. Kind regards Park Inn by Radisson Cape Town Foreshore team
Guest User
Stayed in Mar 2024
Other
0 review
Outstanding
Posted on Mar 1, 2024
We visited Park Inn by Radisson Cape Town Foreshore. We love trying new places and would like to recognize the staff and service at Park Inn by Radisson Cape Town Foreshore. We received the best service from Carmen, Mazel, Fairoez, and Jerome. They made sure our every need was met and gave us a tour of all the facilities. Would highly recommend to my friends and family. Well done to an amazing team
Response from Property: Hi Tracey-Lee, Thank you for sharing your positive experience and for choosing to stay with us. We are delighted that you have enjoyed your time staying at our hotel, your compliments will be shared with our team, particular the team members mentioned to ensure we continue to deliver welcoming experiences to our valued guests. Looking forward to welcoming you back again soon, allowing us to create another positive and memorable stay experience. We'll keep being amazing! ;) Kind regards Park Inn by Radisson Cape Town Foreshore team
Guest User
Stayed in Mar 2024
Other
0 review
Outstanding
Posted on Mar 1, 2024
The service at this hotel is simply outstanding! Our room was always expertly serviced and clean, the front desk staff could easily work for a five star hotel, and the restaurant has delicious, fresh foods. The hotel is well staffed in all areas, I really can’t think of anything that would have made my stay any better. Highly recommend this place!
Response from Property: Dear valued guest, Thank your taking the time to share your positive feedback and for choosing to stay with us. We are delighted to hear that you have enjoyed your time with us, and our team will continue to deliver positive memorable moments ensuring our guests continue to experience top service and great quality stays. Cannot wait to welcome you back again soon. Kind regards Park Inn by Radisson Cape Town Foreshore team
Guest User
Stayed in Feb 2024
Other
0 review
Outstanding
Posted on Feb 22, 2024
My family especially my kids loved the stay the room was great. A special thanks to Nosi (thick one lol) Fairoez, Marchelino chef, Patty the barmen, Kongolo(security) and Lesley. Your service was amazing thanks once again for making our stay memorable. Will definitely be coming again
Guest User
Stayed in Feb 2024
Other
0 review
Outstanding
Posted on Feb 12, 2024
Very nice, clean and comfy hotel. Great service from both reception and restaurant staff. Quiet environment thoguh centrally located, well within walking distance to the V and A Waterfront. Special mention for Fairoez of the restaurant staff in particular for her warm, welcoming and attentive manner.
Stephen
Stayed in Jan 2024
Family
Very Good
Posted on Jan 31, 2024
Excellent service, kindly upgraded us. Hairdryer didn’t work, which we reported but not changed. Pool out of order.
Guest User
Stayed in Jan 2024
Couples
0 review
Outstanding
Posted on Jan 23, 2024
erfect hotel with a very good service, a beautiful view from the rooftop, a good breakfast, a very nice and comfortable bedroom, a welcoming and smiling staff. Well situated in the city. A good security outside the hotel.
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