Firstly, I didn't stay at the hotel but just wanted to say thank you again to the staff. My son lost his coat whilst on a night out in Cardiff last Saturday. It contained multiple cards and money. To cut a long story short, a guest at the Park Inn had mistakenly taken the coat from the night spot involved and then left it in the hotel room. Got a call from a chap on reception yesterday (10/04/24) who had managed to track me down using the contents of the wallet. We very much appreciated the kindness, professionalism and the time and effort taken to do this and also the help provided when we turned up to collect the coat and contents yesterday evening. Once again, our thanks you to the wonderful staff at the Park Inn.