Carlisle Station Hotel, Sure Hotel Collection by BW Guest Reviews
3.9/5
Good
116 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(116)
Positive reviews(16)
Reviews with photos/video(2)
Awesome stay(5)
Anonymous User
Standard Room with Double Bed-Non-Smoking
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Hotel clean, room was immaculate. Staff are very friendly and welcoming. Hotel close to amenities. Would stay here again
Guest User
Standard Room, 2 Single Beds, Non Smoking
Stayed in Oct 2024
Travel with friends
1 review
4.5/5
Great
Posted on Dec 10, 2024
The hotel lovey
Staff very chirpy
Rooms clean
But the bathroom was soooo dated ( needs a facelift)
But ide still go back and stay again
Guest User
Standard Room with Double Bed-Non-Smoking
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 9, 2024
All good but there was a lot of noise both outside the hotel and other guests walking past the room making lots of noise during the night.
Guest User
Executive Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2023
Very spacious room with comfy beds , got abit cold through the night but warmed up after abit
Response from Property: Good Evening,Thank you so very much for your lovely review of the Carlisle Station Hotel. we are thrilled you enjoyed your stay with us - it gives us great confidence as a team to know our guests are receiving the best experience possible. We hope you will return to stay with us again some time,Kind Regards,Fern - Front Office Manager
Guest User
Standard Room, 2 Single Beds, Non Smoking
Stayed in Nov 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Everything was A1 .Staying again soon
Response from Property: Many thanks for the great review. Hope to see you again
Franfromivegill
Standard Room, 2 Single Beds, Non Smoking
Stayed in Sep 2022
Solo travelers
10 review
4.0/5
Very Good
Posted on Oct 27, 2022
Low budget - hotel decor dated - windows old and badly painted. Welcome was friendly and helpful. Bar but no evening meals or lunches. Next door to Carlisle Railway Station on one side and Costa Coffee on other side. Several stairs to get up with cases. Single bed was surprisingly comfortable and surprisingly cosy. Small bath and shower - lashings of hot water. Breakfast adequate - a bit of everything. Bacon was dried out by 7.30am but sausages were delicious. Solid fried eggs on offer. Mainly tinned fruit with apple and yoghurt. Ubiquitous coffee machine…. Instant is better .. but they are all doing it. Juice and fresh milk on offer. Small selection of cereals. My room was cheap - noisy outside… the car park had replacement coach services… but worst of the swearing and shouting stopped around 1.00am. Hotel was warm and dry. A small lift for one with luggage.
Staff were very kind - left my luggage in a locked room while I went to get my hire car.
At half the price of similar low-facilities hotels I was happy enough. Might do without breakfast in future and go to Costa.
SHAOL CHEN
Standard Room With Single Bed, Non-Smoking
Stayed in Oct 2022
Solo travelers
1 review
4.2/5
Very Good
Posted on Nov 10, 2022
Good But the TV is a bit old and the layout is a bit strange but still convenient.
Dayuan
Standard Room With Single Bed, Non-Smoking
Stayed in Jun 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 9, 2023
It is just satisfying enough
Response from Property: Hi,Thank you for the brilliant review of our hotel. We are so happy you enjoyed your stay and hope if you stay with us again it can be just as satisfying then,Kind Regards,Fern - Front Office Manager
Guest User
Standard Room with Double Bed-Non-Smoking
Stayed in Jul 2022
Business travelers
1 review
4.2/5
Very Good
Posted on Sep 6, 2022
Great location, comfortable bed, friendly staff, adequate amenities
Guest User
Standard Room with Double Bed-Non-Smoking
Stayed in Apr 2022
Family
1 review
4.5/5
Great
Posted on May 29, 2022
Really nice place to stop thanks
D. See ¹⁵
Standard Room With Single Bed, Non-Smoking
Stayed in Oct 2024
Solo travelers
35 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Carlisle… a small town that was unexpectedly created by a snowstorm. Although it is not as famous as York or Newcastle, it is definitely a leisure town worth visiting… In addition to the castle and a church destroyed by war, there is also a "Great Wall"… The people here are particularly warm and friendly because it is not a tourist area… I love everything here!
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luilui曼漫遊
Standard Room with Double Bed-Non-Smoking
Stayed in Feb 2024
Family
14 review
3.7/5
Posted on Mar 31, 2024
The location is very convenient, right in front of the train station.
First, there was a problem with the service. I booked a double room and was given a single room. I was asked to change rooms after I left.
Second, the room was very dark and old, the facilities were dilapidated, and three of the six lights were broken. The carpet is horrible. But the beds are very comfortable and the facilities are complete.
Thirdly, hygiene needs to be improved and the bathroom smells bad.
Fourth, the hot water from the bathroom shower head is not hot, but the water from the water pipe is normal, which is very strange.
Fifth, because there is a bar nearby downstairs, it is very noisy at night.
In summary, there is nothing to choose from except convenience.
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Guest User
Suite with Double Bed-Non-Smoking
Stayed in Aug 2024
Family
23 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel is in a good location, I stay here every time