Legoland Castle Hotel

The bed in the room is average and the cleanliness is average. Sheng Zaiwa likes to have a lot of fun with the hotel and it’s worth experiencing.

The service at the Lego Castle Hotel in California sucks. Tell me about the strange things I encountered: 1. When Ctrip made a reservation, it showed that you could check in at 2:00 pm, and after 2:30, told me that it was only possible at 4:00, and waited in the lobby until 4:30 before giving the key. 2. The parking fee is 25 US dollars per day. After checking out the next day, I found that the pre-sale credit card was swiped for 50 US dollars. Fortunately, we hadn't left yet. We asked the front desk and told us that they swiped wrongly and refunded 25 US dollars. 3. The strangest thing is this. After leaving the hotel for 3 days, I received the monthly statement of the credit card and checked it carefully. The hotel has swiped more than 300 US dollars in my credit card pre-sale right. I asked Ctrip to ask, Ctrip The customer service is very serious, contacted the hotel many times, and finally got in touch with the hotel three days later. I don’t actually have the habit of checking my credit card monthly statement, if I don’t check it like I usually do. This more than 300 dollars was cheated by the hotel.