Carlsbad Hotels with Airport pickup service

I had a terrible experience. -The hotel was extremely dirty. We found a towel full of pubic hairs under the bed. Clearly no one had cleaned under the bed for months or years. The floor was sticky. -There was no outlet close to the beds. I had to charge my phone in the bathroom. -It was non smoking but 3 different guests were smoking just outside their room door. The smell entered our room on several occasions. -There was no shampoo or conditioner, no access to a hairdryer nor coffee maker. -I had to mail a package to the hotel, I called less than 48 hrs before my arrival. They informed me it had just arrived and they would keep it for me. When I got there no one knew anything about it. Come to find out, they had sent it back. I needed it then. It caused problems to not have it. The staff never apologized, to the contrary they blamed me for having a package sent there. -When I brought up some of these issues, the staff took no responsibility, but blamed the other staff members. The experience was so bad that we will never stay in a Motel 6 again. We stayed here to save money on parking at Legoland. Walking was up a steep hill most of the way. Not worth it. I should have paid parking and stayed at a normal hotel. This was one of my worst hotel experiences and I have been to MANY throughout my life.

Booked a two night stay here when I was in the San Diego area for work. While the property is aging, I can see that they try to maintain its upkeep pretty well. Unfortunately, there were some issues of concern that made the experience less than amazing. I wasn't expecting an Intercontinental (I've stayed at two ICs this past year) - but being that it is part of the IHG, I was expecting at least decent service. Pros: * The IHG website/app were having issues due to the hack. I finally was able to book a reservation, but called the morning of to confirm. Todd was friendly and efficient, was able to confirm my reservation (booked directly through the hotel), view preferences and noted my late checkout request. * Lili was the front desk agent when I checked in. She was friendly, efficient, knowledgeable. She also was able to notate my late checkout request for 2pm. * I reached out to Lili shortly after checking into my room and noticed what looked like pet hairs (see attached photos) in a corner of the room. She expressed genuine concern after I showed her the photos, and had Yolanda stop by with a vacuum cleaner. * Centrally located to groceries and restaurants (walking distance to Trader Joe's!). * Courtyard view rooms have better noise insulation from the road - a good thing considering that the hotel property fronts a major roadway (Palomar Airport Road). * Rooms have a mini-fridge, which is helpful since most hotels don't offer one. * The hotel's on-site restaurant, Stratus - was open everyday for breakfast/dinner - their buttermilk pancakes are great. Cons: * The pet hair situation led me to wonder what other shortcuts was taken (or not taken) in turning over the room. If you look at the photos, this wasn't a stray pet hair here and there - the amount of hair should've been noticeable if the turnover was just a bit more thorough. * The wireless internet kept cutting out throughout the stay. I'm not sure where the router is, but perhaps the hotel can consider adding a few wireless access points throughout the property, since the signal kept getting dropped. * The walls are thin. I was next to a guy that played his TV on at full blast - it sounded like a concert every night. I could hear vividly his phone conversations (colorful language) too. * Late checkout was inconsistent. Todd noted my request initially over the phone - he said he would be able to offer 1:30pm. Lili upon checkin, confirmed it for 2pm. My card stopped working at 12:30pm when I left to move some of my belongings to my car. I waited behind 3 other guests before I was able to be helped and Veronica asked if I was still checking out at 1pm. I mentioned the later time that Lili offered and even pointed out that had my card still worked, I wouldn't have lost 30 minutes waiting in line and probably would've been able to check out by 1pm. * When I finally managed to get back into my room to remove the rest of my stuff, I went back down to the front desk. Which had four

It is clean and small, but small and beautiful. The staff is very friendly and the service is good. The breakfast is good.

Crossing the road is the sea, and going to the beach is a long way. Parking is expensive. There is a place to eat in the lobby, and it is delicious in the evening. It is delicious. very quiet. Still satisfied.

Great prices always and great location! Nice staff as well… very comfy and clean and always feel safe which is more than I can say at any of the motel 6s where I’m from lol… we come down here a lot so I like that they have such great deals and don’t make you pay some crazy deposit that takes over a week to get put back on your card! So it’s pretty awesome

The room was clean. The landscape room, I can see that the scenery can only be said in general. Breakfast is simple and the pool is not clean. Going out is still very convenient. Legoland and Ole are relatively close. Ole East is not much.

There are several kinds of bread, waffles, milk, juice, eggs, meat patties for breakfast... There is no way to meet the standard requirements of international hotels, but you can have enough, American breakfast is like this! The room was really small enough to look like only one elevator was dirty and far from my room! The guests of the accommodation are also compared... The corridor is the big corridor. In the morning, there are shit in the hallway, and the children cry in the middle of the night. The restaurant for breakfast is very small. There are several tables, one or two American families, chatting there. Laughing! At the time of check-in, I also caught up with an aunt who was communicating with the front desk about the loss of her mobile phone. In short, it was a little unsafe!

The hotel is worthy of being a Hilton, with drinking ice water, hot springs and swimming pools. It is very close to Legoland, a 10-minute walk, and not far from the beach, where you can see the sunset over the sea. The American restaurant in the hotel has authentic taste and large portions.

It feels good, the price is reasonable, the breakfast is OK.

My wife and I like Marriot properties, and have stayed at several. We recently joined the Bonvoy club. This hotel is our least favorite. We came to San Diego for a wedding in Vista, about 25 minutes away. I booked this hotel on brand reputation. I should have read the reviews. Lesson learned. The property is in a business area, close to the local airport. It looks OK from the outside, nothing special. They allowed us to check in early, which we appreciated. The young woman at the front desk was friendly and pleasant. She asked us if we wanted a balcony. We liked that. We were on the 2nd floor. Lo and behold, we quickly found out that, starting on the 3rd floor, and seemingly right above us, they are starting a renovation. For the 1.5 hours before we left for the wedding, we were treated to jackhammering and drilling. I had a headache and this did not help. My wife wanted to take a nap. Not happening. Called the front desk and asked to be moved. No can do. The clerk apologized and offered us extra points and a free breakfast (did I mention that there is no complimentary food, just a Starbucks type establishment called the Bistro?) but the breakfast reviews were not good so we passed. The rest of the night was uneventful. AC was good, bed was comfortable, shower was fine. Furniture is outdated and worn, hence the renovation. The next morning, now Sunday, construction commenced again at 8:30. In addition, we received a bulletin telling us that the water would be turned off from 11 am to 3 pm. We were extremely disappointed, being unable to enjoy a nice, quiet room. Upon check-out(early, of course), my wife mentioned our dissatisfaction to the front desk clerk, a nice young man named Abdias that identified himself as a manager. He was gracious enough to take $100 off the cost of the room, which we appreciated. Still, my recommendation is to avoid this hotel for now. They are just getting started on the renovation, starting with the top floor and working their way down. It will be awhile before it is finished.