Courtyard Isla Verde Beach Resort

Check in 4pm. Good Location. Check in Service so so... Sunset View Nice...

The staff is amazing, the beach is beautiful

Loved it!

All of it

A few bugs in the room. We were told 21$ each complimentary breakfast & It was not the case. Otherwise the staff was fabulous

Service was extremely slow at the restaurants. Hamburger was raw. The waiter cleaned off dishes instead of taking care of us.

As others have stated before me this property is loud. I was pleasantly surprised that the air plane noise didn’t bother me that much it was more a problem that our room was right above where the “club” is. While this was a little annoying the music usually shut down before 11. This hotel is perfect as it’s right on the beach. It’s hard to come by this kind of access in other places on the island. But it’s definitely a little shabby and in some cases not as clean as I usually prefer especially for the price. Regardless I would and probably will stay here again if only for the great beach access.

I enjoyed every moment of my stay at the courtyard Marriott. It was beautiful place I will definitely go back.

This was my second stay at the Marriott, as my family and I visited this time last year. The customer service was lacking from the moment I checked in to the moment I checked out. While I have a lot to say about the accommodations and overall experience, my biggest issue is around the transparency of my bill. I confirmed my accommodations with the check-in representative during the check in process and then went upstairs to find a much bigger room. When I went back downstairs to request my original accommodations, I was told I had been upgraded and would not be charged for it. The representative said he would make a note on my account. This proved to be untrue when I asked for a print out of my bill two days later. When I spoke to the representative at the front desk, they told me that to make up the difference, they would "comp" two nights of my stay. They said they would make a note on my account. When I asked for a printout of my bill two days after that and there were no changes and I was still being charged and had no "comped" nights, I spoke to the front desk representative and was told that the notes "would appear at check out." At check out, I was told that my signature was on file and that I would not get a print out of my bill. I asked for one. The amount of my stay had doubled from the previous day with no explanation. When I went through the conversations I had with each representative previously, the representative told me that the total on my bill would not be the total amount that would be charged to my credit card. I expressed that this didn't make sense to me and asked if there was someone else I could speak to. I spoke to a female manager who was incredibly rude, condescending, and told me I should have "stayed in a smaller room." I've been back from my stay at the Marriott for about a week and continue to receive charges from the Marriott. I've called them directly since returning home and they said there's nothing that they can do because I "requested an upgrade," which I did not. The bill was not transparent and I was unable to ever get a clear answer from anyone that I spoke to. I plan to stay elsewhere next time I visit.