Quest Caroline Springs Reviews

Response from Property: Dear Keith,Thank you for taking the time to share your feedback following your stay at Quest Caroline Springs. We're thrilled to hear that our reception team was able to assist you during your visit.Providing helpful and attentive service is a priority for us, and we're delighted that our reception staff met your expectations. We understand the importance of a warm and welcoming atmosphere, and we're pleased that our team was able to enhance your experience with us.At Quest Caroline Springs, we strive to ensure that every guest feels valued and well taken care of from the moment they arrive until the time they depart. Your positive feedback is greatly appreciated and serves as motivation for us to continue delivering exceptional service to all our guests.Thank you for choosing Quest Caroline Springs for your accommodation needs, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know!RegardsKarn KapurCluster Operations Manager

Response from Property: Dear Guest User,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

Response from Property: Dear Valued Guest,Thank you for providing feedback about your stay at Quest Caroline Springs. I’m thrilled that you enjoyed the experience.I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Callum Dickson Operations ManagerQuest Caroline Springs

Response from Property: Dear Valued Guest,Thank you for providing feedback about your stay at Quest Caroline Springs. We are thrilled to know that you enjoyed your stay here. We will be sure to pass on your positive review to our team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Gaurav SDuty Manager

Response from Property: Dear Valued Guest,Thank you for providing feedback about your stay at Quest Caroline Springs. We are thrilled to know that you enjoyed your stay here. We will be sure to pass on your positive review to our team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Gaurav SDuty Manager

Response from Property: Dear GUest,Thank you for sharing your feedback with us. We sincerely apologize for the distressing experience you had with the harassing phone calls during your stay. This is certainly not the level of service we aim to provide, and we understand how unsettling this must have been for you.Please be assured that we take this matter very seriously and will investigate the issue further to ensure it does not happen again. Your comfort and safety are our top priorities, and we appreciate you bringing this to our attention.If you would like to discuss this matter further, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to restore your faith in our hotel.Warm regards,Karn KapurCluster Operations Manager

Response from Property: Hello Tak Him,Thank you for your positive feedback! We're delighted to hear that our front desk team was friendly and that you found everything you needed in your room. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Best regards,Quest Caroline Springs Team