Ananda Hotel Boutique

We loved this property at first was very skeptical because of previous reviews. Everything was clean, worked perfectly, was quiet, had TV/AC, and great service. Jose, Lilienthal, Wilfredo, and Anando (front desk) were all the best!! We will definitely come back and stay here. They have 2 great pools as well a rooftop and courtyard one. Don’t listen to any negative reviews coming from someone who travels a lot. Location is phenomenal did not have to use one cab to get around you are in the heart of the city!

This hotel was the base camp for a large wedding celebration that we attended this last weekend. Very comfortable rooms and that the service was over an above. You cannot go to the lobby and get your morning coffee in a "to go" cup, one of the bar tenders will bring you a formal coffee service - which is not all that bad. Our only dining here was breakfast because we were gone the rest of the day - try the waffle! I should mention that there is little hot water as (I guess) in this climate you really do not need it. The temps were in the 90's and with the high humidity, it was like Houston in the summer. Always walk on the shady side of the street.

We found the Ananda Hotel a nice base for our two night stay and exploration of Cartagena. It’s well located smack dab in the middle of the old, walled city. The bed was comfortable and the room clean. While not the best we had in Colombia, the breakfast was perfectly satisfactory and you could order eggs in addition to the buffet. We ate a small, tasty meal at the restaurant on our first night. The room has a comfy bed, room safe, good HD flatscreen. The bathroom area is spacious with a single large sink and a lot of counter space. Shower has both a rain shower and a handheld option. The vibe was nice with lots of wood. A/C worked very well. Housekeeping did a fine job of making up the room. Nice small pool area for relaxing outside. Nevertheless, we encountered some issues that might or might not matter to some. The shower didn’t get above warm tepid but honestly who needs hot in Cartagena’s heat and strong sun? There was a step up to the bathroom area that you need to remember if you get up at night. More strangely, a shaft adjoining the shower allows you to hear all conversations in the bathroom area in other rooms loud and clear. You can also clearly hear the music playing in the hotel central courtyard until around 9 or 9:30. While the welcome on arrival was very nice, departure was less friendly. Most disturbingly, despite having prepaid all for a complete tour with our travel agent, they tried to tack on a “seguridad hotelero”. After I asked, I was told this was to cover the room safe (!) and security but the charge was removed when challenged. This almost got me to downgrade the hotel to 3*. I hate when hotels add these bogus charges. I still wonder if one other charge was inflated or random but called it a day after getting the security charge removed. When calling for help with our luggage on departure, we discovered the internal phone battery was dead (i.e., would not charge) but a nice housekeeper called down for us. In short, we liked the place despite some hiccups. A solid and very well-located option for your visit to Cartagena.

Fantastic service and facilities. Highly recommended.

We had a very nice 3 days staying there. Close but not too close to the action.

Disappointing stay, the hotel lacks adequate amenities in the room. The bathroom in the room is a disaster, they don't have enough towels, there is no abundant hot water. The water arrives at very low pressure. The toilets function poorly. The mattresses do not allow adequate rest. Incredibly there is no early coffee for guests who take flights at 6 in the morning. This is a 50-60 US room. No more. I definitely do not recommend this hotel

This boutique hotel created a marvelous experience in Cartagena. The accommodations and services were excellent, from room, to swimming pool, to roof-top jacuzzi, to restaurant and bar. The (included) breakfasts in the central courtyard were relaxed, and the staff were attentive. The front desk manager was superb, helping to arrange tour guides, music site visits, and dining reservations, plus a host of other amenities that make for a great vacation experience.