Charleston Santa Teresa Cartagena
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cartagena

Charleston Santa Teresa Cartagena

#3 of Luxury Hotels in Cartagena
Cra. 3 #31-23, El Centro, Cartagena de Indias, Provincia de, Centro, Cartagena, Bolivar 130001, Colombia
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Located in Cartagena (Cartagena Walled City), Charleston Santa Teresa Cartagena is within a 10-minute walk of Clock Tower and Walls of Cartagena. This luxury hotel is 0.5 mi (0.8 km) from Cartagena de Indias Convention Center and 0.9 mi (1.4 km) from Bocagrande Beach.Show More
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hotel overview picture
4.5/5Great·Cleanliness: 4.5
All 97 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolSpaMassage RoomFitness RoomAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting Room
All Amenities
Surroundings
Airport: Rafael Núñez International Airport
(5.8 km)
Landmarks: Palacio de la Inquisicion
(150m)
Landmarks: Santo Domingo Square
(240m)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

DOUBLE DOUBLE DELUXE PREMIER
8

DOUBLE DOUBLE DELUXE PREMIER

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Suite Courtyard View Suite
5

Suite Courtyard View Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Classic Double Room with Ocean View
10

Classic Double Room with Ocean View

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Room Details
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Junior Suite Non smoking
11

Junior Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Premium Room with Balcony Non smoking
15

Premium Room with Balcony Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Grand Suite Non smoking
12

Grand Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
Check Availability
Colonial Suite Non smoking
12

Colonial Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Superior Two Queen Room Non smoking
8

Superior Two Queen Room Non smoking

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Classic Room Non smoking
20

Classic Room Non smoking

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Guest Reviews(97)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Guest User
April 29, 2024
While this is a beautiful, 5 star hotel, the best part about it is the helpful, smiling employees. From Felix at the rooftop bar, to Emilio serving breakfast, to Ronal at the consierge desk, to the gracious Housekeeping ladies, everyone at this hotel is totally invested in making your stay exceptional. Highly recommend.
Guest User
April 29, 2024
En todos los aspectos excelente hotel. El personal en todas las areas es demasiado servicial y siempre tiene la mejor disposición. Las habitaciones son muy cómodas con detalles que hacen estancia muy placentera La terraza con la piscina son un espacio único en Cartagena
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Guest User
April 26, 2024
Would highly recommend the Charleston Santa Teresa! I traveled with 3 other friends and we got two different rooms. The hotel was extremely clean and our rooms were serviced twice a day. We also enjoyed the breakfast each morning and the friendly staff. The hotel was extremely safe and in a great location close in walking distant to the town, restaurants and shops.
gehrig
January 7, 2024
Very expensive but it is deluxe. Right now the hotels big problem is the DJ bands playing across the street and there is no way to sleep. They played past 130am. Appears that this is a current issue for this high end hotel and upsetting guests who want to sleep. We ended up changing rooms which is a major pain. Got a smaller outdated room and no lower rate. Guest services/concierge is truly amazing. Incredible service. Bellmen as well.
Guest User
March 30, 2024
I do not recommend this hotel. An expensive belt was taken from our room. I filed a complaint and this was the response: After following their security protocol, it was determined that the belts were not taken from your room. We were assured that they completed a very exhaustive investigation, and there were no findings on what have been a security breach or fault on their part. They were not at all accommodating and did not offer any compensation.
Guest User
March 26, 2024
The hotel was beautiful, immaculately clean and the service was excellent. I love the location which is close to basically anything. Ronald in the guest services department was great and very helpful. Highly recommend this hotel, I can’t wait to come back.
Guest User
March 18, 2024
Our stay at the Charleston Santa Teresa made our family vacation in Cartagena perfect. The entire hotel is spotless, the restaurant and bar great, but what really makes the place special is the staff. In every area we encountered: Doormen, bell boys,reception desk. Food and beverage , and housekeeping, people were warm, welcoming and extremely helpful. One outstanding area was the Concierge desk. Ronal in particular helped us plan and reserve incredible meals and a day trip to a private beach club. Every one of his recommendations were spot on and nothing was too much trouble. We are eager to return to Cartagena and when we do, we will stay at the Charleston once again.
Guest User
March 1, 2024
We dined at this restaurant at this hotel and our experience was excellent! Our waiter Nelson was very efficient, professional and attentive and made us feel very welcome and satisfied! Please thank Nelson for his excellent service!!! Excellent job, Nelson!!!
Guest User
February 25, 2024
We thoroughly enjoyed our stay at the Charleston Santa Teresa in Cartagena. The room provided plenty of space for two people, the shower was incredible and we appreciated having a safe for valuables. The rooftop pool was refreshing and the scenery beautiful! We enjoyed big delicious breakfasts each day and enjoyed drinks, lunch and dinner at the Wedding reception we attended. We really, really appreciated Ronal's help in arranging a walking tour for us and dinner reservations at a nearby restaurant. His easy manner and can do attitude was delightful and extremely helpful.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 11 years old and under
Contact hotel
Children 12 years old and over
COP 230,000 (approx. CAD 80.42) per person per night

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
COP 105,395 (approx. CAD 36.86) per person
Adult
COP 128,816 (approx. CAD 45.04) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1996
  • Renovated: 2021
  • Number of Rooms: 87
Located in Cartagena (Cartagena Walled City), Charleston Santa Teresa Cartagena is within a 10-minute walk of Clock Tower and Walls of Cartagena. This luxury hotel is 0.5 mi (0.8 km) from Cartagena de Indias Convention Center and 0.9 mi (1.4 km) from Bocagrande Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and shopping on site.

Grab a bite at La Terraza, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Cartagena? This hotel has 2626 square feet (244 square meters) of space consisting of a conference center and 3 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 87 individually decorated guestrooms, featuring iPads and minibars. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportRafael Núñez International Airport
Distance to Airport5.75KM
Average Price FromCAD680
Hotel Star Rating5